Maze

Seattle, let’s talk research! ⚓ We're here today with Learners as Title Sponsor of Road to Research Week for Research Roundtable: Seattle—a space for senior researchers and leaders to connect, challenge ideas, and learn from each other. What to expect: → Real connections, not surface-level networking → Candid insights into where research is heading → Open dialogue and thoughtful Q&A → A post-event happy hour with the community Research is better when it’s shared.

Some research teams are buried in ad-hoc requests. Others are shaping product direction. Same role, different system. AJ Simon (Head of UX at MoneyGram) and Matt Brzowski (Senior UX Researcher at BambooHR) have lived on both sides of this. On February 26, we’re getting honest about: ✅ Expanding research without burning out teams ✅ Building a toolkit that supports 2026 goals ✅ Shifting from reactive order-taking to strategic influence If you’re leading research or carrying it solo, this one’s for you (link in comments).

Research burnout isn’t a people problem—it’s a systems problem. Everyone wants insights. Design needs prototypes tested. Product needs validation. Marketing needs messaging feedback. And the researcher? They’re recruiting, building studies, chasing stakeholders, analyzing results—fast. That’s not scale, that’s just more weight on one person. That’s where our three pillars come in: ↗️ Scale research freely across teams 🛠️ Match methods to the right questions ⚖️ Balance human with research-grade AI Research isn’t solo work, it’s a strategic function. And we’re building with that belief at the core.

Thrilled to share that I’ve been promoted to an Account Executive at Maze About 18 months ago KP called to say Maze was building out the EMEA team and needed an SDR. At the time it was a tough call, take a different AE role or make a sideways move across to Maze Keiran P. your advice that Maze would be the best incubator to learn the AE fundamentals was spot on. As always mate shoutout to your mentorship and sponsorship, not just at Maze but going back to our UserZoom days We've had a great year with EMEA absolutely crushing its number, almost generating as much revenue as our US counterparts… We’ll get them this year ;) Few highlights: - Helping source 2 of the largest deals in Maze’s history - The UX team at the retailer who helped me prep for my UserZoom interview 4 years ago moving to Maze. A real full circle moment It’s bittersweet to be leaving the SDR team with Steven Bodley, Madison Noland and Curtis Tang but I’m incredibly proud of what we’ve built over the last 18 months with such a lean team Thank you Damien Couennaux, Jessica Hovde, James Carter, and Freya McCann for the support, coaching and for pushing me to be my best. I’m especially proud of the AE/SDR partnerships we’ve built. I’ve no doubts that our next SDR hire is going to be wildly successful Speaking of... we’re hiring for an EMEA SDR. If you’re interested please reach out :)

The messy middle is where the real research happens. Next week, we’re heading west to Seattle with Learners as Title Sponsor of Road to Research Week—bringing researchers together for an honest roundtable. 👋 Meet, connect, swap stories 🌱 Wins, mistakes, and takeaways 💡 What’s shaping research today 💬 Open exchange and Q&A See you in Seattle!

Remote-first company, people-first culture. We’re hiring! At Maze, we’re building a platform that empowers researchers to be change makers—turning research into a center of influence. To make that happen, we’re looking for new talent who can shape change across: → Engineering → Marketing → Product → Sales & Customer Success Your best work happens when you’re supported. Here’s a glance at what you can expect when you join us: 🌍 Fully remote environment 💻 New laptop and remote set-up fund 🌱 Mental health care and virtual therapy sessions 👶 Paid family leave 🩺 Health insurance with international coverage 🏡 Flexible time off and work schedule 🤝 Open and transparent culture, and more View our open roles: https://lnkd.in/eb6vnrsi

More scale, more influence, more impact. But how do you grow without losing what makes your work trusted? On February 26, Senior Product Marketing Manager, Sarah Kublanow, sits down with research leaders from MoneyGram and BambooHR to unpack what it takes to level up your research practice. We’re talking real-world questions: ➡️ How do you expand without cutting corners? ➡️ How do you move from ops-heavy work to strategic impact? ➡️ When do you know it’s time to evolve your toolkit? If scaling is on your roadmap, this conversation is for you. 🔗 Save your spot: https://lnkd.in/eW-H8385

Learners is coming to London 🇬🇧 Meet the hosts for Research Roundtable: London, part of Road to Research Week, with Title Sponsor Maze 🫖 🔶 Dalia El-Shimy, Director of UX Research at Wise 🔶 Emma Boulton, UX Research Manager at Waitrose & Partners 🔶 Judd Antin, Executive Coach and Lecturer at University of California, Berkeley The event theme? Reinvention ♻️ Join us Thursday, March 26 at 1 Hotel Mayfair, London for a full day of learning, meeting new researchers, and great vibes! 🤩 This event for senior researchers and research leaders is exploring the challenges and opportunities around being better partners as researchers. Excited? Learn more here: https://lnkd.in/efpcnM9R #LetsGrow 🫖

"Never in my life have I seen changes implemented based directly on a support ticket, and in such a fast way." -- That's what a customer told us 24 hours after we shipped their fix. We talk about democratizing research at Maze. This is what it actually looks like. Support heard the pain point. Flagged it. Product shipped it. User insights flowing straight into product decisions, fast. The research isn't bottlenecked. The shipping isn't either. Shoutout to Support and EPD 🔥