Queue-it

【Queue-it × GMOペイメントゲートウェイが戦略的パートナーシップを締結 】 このたび、Queue-itは国内の主要決済プラットフォームを運営するGMO Payment Gateway, Inc.と戦略的パートナーシップを締結しました。 今回のパートナーシップを記念し、GMOペイメントゲートウェイ加盟店向けの特別ピーク対策プランを、先着25社限定で提供開始いたします。有料機能を含むサービスを通常価格より優遇された条件でご案内するプランとなり、キャンペーンや新商品発売時のアクセス集中対策をよりお手軽に導入いただけます。 オンライン化・キャッシュレス化が進む中、アクセス集中や不正アクセスによるリスク対策は企業の安定運用・信頼構築に不可欠です。本パートナーシップを通じて、「安定稼働」「公平なユーザー体験」「セキュリティ強化」にさらに尽力してまります！ 詳細はこちらから👉 https://lnkd.in/etJJ9ZWG --- Queue-it is pleased to announce a strategic partnership with GMO Payment Gateway, Inc., one of Japan’s leading payment platform providers. To celebrate this partnership, we’re launching a special peak traffic protection plan exclusively for GMO Payment Gateway merchants, available to the first 25 companies. This limited-time offer provides a discounted pricing with a selected premium features, making it easier to prepare for traffic spikes during campaigns, major sales, or new product launches. As digitalization and cashless payments continue to accelerate, protecting systems against traffic surges and malicious access has become essential to maintaining service stability and customer trust. Through this partnership, we will further contribute to system reliability, fair user access, and security for online businesses.

🚨 Don't miss this session at #INTIX2026! Want to learn how leading organizations are using interactive queue elements to generate revenue and elevate the fan experience? Tune in as our own Malou Toft shares best practices in her session, "The New Queue Experience," on January 28th at 3:45 pm. Get practical steps to launch and scale more interactive onsales with a no-code builder made for peak traffic moments. See you there!

Most scaling advice swings between two extremes: “Don’t worry about it yet” or “design for infinity from day one.” The reality is quieter—and more practical ⚖️ In this clip from the Smooth Scaling Podcast, Ryan S. from Intercom shares a simple lesson from scaling databases over time: If your data is shardable, design for that early—without over-engineering. That can be as small as: 🟢 Including a customer ID on customer-scoped data 🟢 Making sure indexes start with that ID It adds very little complexity upfront, but years later it can save weeks of migrations and painful rework 🚀 Good scaling work rarely looks impressive on day one. It just keeps your options open. 🎧 Full episode link https://lnkd.in/ePxRTrZm

Scaling rarely breaks all at once. ⛓️💥 It slowly becomes harder to operate, harder to change, and harder to trust. In the latest episode of the Smooth Scaling Podcast, Ryan S. from Intercom shared why they eventually moved away from a database setup that had worked well for years. Not because it failed. But because, at scale, small challenges gradually turned into real friction. Maintenance windows still meant downtime for global customers Proxy layers became an increasing source of incidents Per-customer sharding began to slow engineering teams down Those pressures ultimately led Intercom to move to PlanetScale (Vitess), not as a silver bullet, but as a way to regain reliability and engineering velocity as the business continued to grow. Scaling is about recognizing when success has outgrown the architecture that got you there—and having the discipline to evolve your systems so they keep working, no matter the demand. 🎧 Full episode link https://lnkd.in/ePxRTrZm

Scalability isn’t about chasing infinite growth. It’s about building systems that keep working as success compounds. In this episode of the Smooth Scaling Podcast, Ryan Sherlock (Director of Engineering at Intercom) reflects on a decade-long journey of scaling databases and infrastructure to support millions of customer interactions—reliably. From early MySQL decisions to sharding, Aurora, and eventually PlanetScale (Vitess), the conversation explores how architectural choices shape both engineering velocity and customer trust. 🎧 Watch the full episode to hear: • How Intercom scaled databases over 10+ years • Why they moved from Aurora to PlanetScale (Vitess) • How heartbeat metrics catch incidents in seconds, not minutes 👉 Full episode link in comments. #Scalability #SmoothScalingPodcast

#INTIX2026 is in two weeks! 🚀 The Queue-it team is packing our bags and getting ready for one of the best ticketing conferences of the year. Visit us at Booth 741 to discuss how we stabilize digital onsales, block bots, and generate revenue in the queue for the world's largest ticketing platforms. 🗓️ Don't forget to schedule time to connect with our experts while you’re there. See you in Las Vegas!

🎙️ We’re proud to share that our very own Moji (Mojtaba Sarooghi) was recently featured on Software Engineering Radio. As Queue-it’s Distinguished Product Architect, Moji joined Jeremy Jung to dive deep into the engineering realities of waiting rooms for high-traffic events—covering fairness under peak demand, system resilience, and what it really takes to protect platforms when traffic surges.🚦 It’s always rewarding to see the expertise behind our solutions represented in thoughtful, technical conversations with the wider engineering community. Give it a listen if you’re building systems that need to stay calm under pressure 👇 🎧 https://lnkd.in/eT-RrYr7

2.4 billion ecommerce visits, with one clear signal 📈 Holiday traffic didn’t spread out in 2025. It concentrated around retail's biggest days. ⭐️ Cyber Five traffic grew 15.5% YoY ⚫️ Black Friday hit highs not seen since COVID 💻 Cyber Monday shot up 19% YoY Queue-it's annual Holiday Season Retail Data report is out now, with dozens of insights to help businesses capitalize on retail's biggest days. Full report linked below 👇 https://lnkd.in/gKntFuGM

In 2025, online trust mattered more than ever before 🤝 Here are our favorite insights from last year into why trust matters online & how to build it with your customers in the year ahead.

“Akamai Technologies protects life online, and Queue-it powers online trust. Together, we empower organizations to deliver online experiences that are fair, fast, and reliable.”