Growth starts with feedback. This National Write a Review Week in the US (Oct 20–24), we're removing all invitation caps for US businesses. It's easier than ever to invite customers to leave feedback, gather insights, and grow trust. Check out our tips for the week ahead: https://trst.pl/3W7uNxq
About us
Welcome to our LinkedIn 👋! We’re so happy you’re here. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we strive to reflect that in all of our interactions - social media included. To maintain a collaborative, trustworthy environment for everyone, we’ve put a few social media community guidelines in place. You can find them here: https://trst.pl/46v7pA6.
- Website
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https://www.trustpilot.com/
External link for Trustpilot
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- Copenhagen K
- Type
- Public Company
- Specialties
- online reviews, review software, online reputation management, customer reviews, consumer reviews, customer feedback, consumer trust, merchant reviews, ecommerce reviews, customer experience, brand trust, brand reputation, marketing, SEO, Digital, conversion, open internet, and Growth hacking
Locations
Employees at Trustpilot
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Joe Hurd
FTSE 100 Director. Tech Executive. Husband and Dad^3. I don’t count points scored - I count assists.
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Justin Cutroni
Director, Evangelism, Content, and Education
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Brian Green
Chief Revenue Officer @ Trustpilot | Driving Revenue Growth
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Henrik Rabell
Salesforce Declarative Developer - 9x certified
Updates
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U.S. tariffs hit, and four out of five major overseas consumer goods platforms saw customer trust collapse. So why did one platform's price sentiment improve? Reach out to us to find out more: [email protected].
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How do you build a team that consistently delivers great experiences? By celebrating the wins with the people who made it happen. Rhonda Floyd, Head of Customer Success at Fortnum & Mason, knows that sharing positive customer reviews with the team is the best way to reinforce great service. Catch our webinar with Zendesk on our YouTube channel: https://lnkd.in/eA9HWwTa
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Ready to transform star ratings into dynamic, actionable customer insights? Our review follow-up* feature is the key to pinpointing the root cause of issues and informing your Enterprise product roadmap. Watch the full masterclass with Justin Cutroni to see how it works ➡️ https://lnkd.in/eVE2ibVJ *Available on the Enterprise plan.
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Are you ready to cut through the noise and focus on what drives true agentic success with AI? Join us at Dreamforce for one of our two sessions with Carolyn Ryan and Dave Williams, in partnership with Salesforce. They’ll share practical insights on how to prioritize the right metrics so your AI initiatives deliver meaningful, measurable success. Here’s where to find us: • Oct 14th (Carrie Ryan): 12:30 PM – 12:50 PM PDT at Moscone West, L2, Room 2000 • Oct 16th (Dave Williams): 8:30 AM – 8:50 AM PDT at Moscone West, L2, Agentforce Lab Theater Add to your Dreamforce agenda 🔗 https://lnkd.in/eUjaMJdu #DF25
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When AI agents are making purchase decisions for us, the question of who we trust becomes critical. As our CSO, Carolyn Ryan, writes in TechRadar Pro, we must ensure that transparency and trust are built into AI from the start to avoid the systemic risks caused by complex, opaque systems of the past. Read her full opinion piece on the future of agentic AI: https://lnkd.in/g8bxMS9x.
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Your dashboards show the numbers. But do they show what customers really think? We spoke with Jesse Thomas, Global Head of Data Science at Advent, on how his team brings authentic consumer sentiment data into strategic board-level decisions, using Trustpilot Data Solutions, powered by TrustLayer™. Watch the full case study: https://lnkd.in/eg2-QVNp.
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We’re excited to announce the official launch of Trustpilot Data Solutions, powered by TrustLayer™! 🚀 In a world where AI blurs the lines between fact and fiction, businesses need decisions grounded in trust. With access to insights across 350M+ verified reviews across over 1.25M+ domains, Trustpilot Data Solutions allow you to turn real-time consumer sentiment into actionable intelligence, helping you benchmark performance, uncover trends, and spot risks or opportunities faster than ever. A huge thank you to our flagship partners Jesse Thomas from Advent, and Angela Chou from Felix Capital for shaping the future of trust with us. Learn more: https://lnkd.in/ecQ_aZEy.
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"Trustpilot's data feed has been a massive unlock for us," says Jesse Thomas, Global Head of Data Science at Advent. He explains how they're using our data to accelerate their diligence process and bring the voice of the customer to the boardroom. Get in touch to see what TrustLayer™ can do for your business: [email protected].
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Trust directly impacts your bottom line. Hear from Vincent Petrillo, on why trust is more vital than ever, with 59% of consumers saying they'd buy from a company they trust. Is your business making trust a priority for growth and retention?