With LinkedIn Pages messaging, you can directly connect with members through an inbox on your Page. You can also set up an API integration to manage messages through our API partner platforms, which are currently:
- Bird CRM
- Brandwatch
- Hootsuite
- Oktopost
- Sprinklr
- Zoho
Through the Pages messaging API, you can send and receive messages, use filters, assign messages to the right teams, and get notifications about messages. Specific feature availability depends on the partner platform.
To set up an API integration for Pages messaging, you’ll need to turn on Pages messaging in your LinkedIn settings, then connect your LinkedIn account to the partner platform. After the integration is complete, you can manage your Page messages in the partner platform.
Step 1: Turn on Pages messaging on LinkedIn
To turn on Pages messaging in your LinkedIn settings:
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Go to your Page super or content admin view.
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Click Inbox in the left menu.
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Click the
More icon to the right of Inbox. -
Select Inbox settings from the dropdown menu.
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Turn on the Message button toggle on the right.
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Select at least two conversation topics.
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Click Save in the upper-right corner.
To turn on Pages messaging in your LinkedIn settings:
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Go to your Page super or content admin view.
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Tap the
Message icon in the upper-right corner to open your member inbox. -
Tap the banner at the top of the inbox.
- If you manage one Page, tap your Page name.
- If you manage multiple Pages or you have a Sales Navigator or Recruiter account, tap See more inboxes.
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Tap the
More icon in the upper-right corner and tap Inbox settings. -
Turn on the Message button toggle on the right.
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Select at least two conversation topics.
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Tap Save in the upper-right corner.
Step 2: Connect your LinkedIn account to the partner platform and send and receive messages
Follow the instructions below to connect your LinkedIn account to a partner platform and begin sending and receiving messages from their platforms:
If you need help setting up or using an API partner platform, please contact our support team or your LinkedIn account representative, or a representative from the company for the partner solution.
If you’re interested in becoming a Pages messaging API partner, please contact us through Zendesk.
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