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Get help with your MyServiceNSW Account

Learn how to create, manage and update your MyServiceNSW Account. You can also find how to set up multi-factor authentication.

Go to MyServiceNSW Account Help Topics

Find services

Driving and transport
Business
Emergencies and natural disasters
Concessions, rebates and assistance
Boating, fishing, recreation and outdoors
Births, relationships and deaths
Employment and industries
Education and training
Health and care
Housing and property
Legal and Police services
Environment, parks and wildlife

View A to Z list of all topics

Start or grow your business in NSW

Get started

Start your business with confidence with resources on business planning, licences and permits, and more.

Manage and grow

Find practical tools and guidance to run your business smoothly, support your team and plan for growth. 

Build your business skills

Discover expert-led webinars, podcasts and more to boost your business skills and stay ahead.

Talk to us

Get ongoing, one-on-one support – book a call with the Service NSW Business Bureau.

Savings and vouchers

Get your DKT online

Enrol and complete the Driver Knowledge Test (DKT) online. You'll get 12 months access to the course and pay one fee for unlimited test attempts.

Active and Creative Kids voucher

Families receiving Family Tax Benefit can apply for an Active and Creative Kids voucher for each eligible child. Applications for voucher 2 are open now.

Toll relief $60 weekly cap

Eligible motorists that spend more than $60 a week on tolls can claim a rebate.

Savings Finder

Find out if you're eligible to apply for NSW Government rebates and vouchers.

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Log in

Connect online with NSW Government services, quickly and securely with your MyServiceNSW Account.

MyServiceNSW Account

Change your address

Change your address in one go for your MyServiceNSW Account, RSA/RCG card, Seniors card and some NSW Government licences and registrations.

Change online

Apply for a NSW Photo Card

You can use a Photo Card as identification in most places a driver licence is recognised.

How to apply

Disability services and support

Find programs and support including information on the Mobility Parking Scheme, transport concessions, and links to online resources.

View disability assistance

Replace identification, licences and personal documents

A guide to replacing lost or damaged personal and business documents.

How to replace your ID

Domestic and family violence support

Transactions and services to support people who may be impacted by domestic and family violence (DV or DFV). 

Get help

Get your RSA or RCG

Find out what you need to get or renew your RSA or RCG competency card. 

How to apply or renew

Book a driver or rider licence test

Use the online booking system to make an appointment to take a driver or rider test.

Book online

Buying a vehicle

If you’re buying a NSW-registered vehicle, such as a car, motorcycle or trailer, this is a guide to what you need to know before and after your purchase.

Buying a vehicle

Check your demerit points

You can check your demerit point balance through your MyServiceNSW Account or at a service centre.

How to check

Get a fishing licence

For new licences, fees are: $7 for 3 days, $14 for 1 month, $35 for 1 year and $85 for 3 years. Service NSW can also help you get a refund, renew or replace your licence.

Browse licences

NDIS Worker Check guide

Information to help you when applying for the NDIS Worker Check (NDISWC).

Go to guide

Helpful guides and resources

Browse our range of guides and help topics to find out how to: get your NSW driver licence, buy or sell a car, prepare for a natural disaster, find lost money, replace your ID or change your contact details with NSW Government.

Last updated: 10 October 2025