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iLovePDF - PDF Editor & Scan

  • 4.8
    out of 5
    46K Ratings
  • Very Frustrating

    T Zwolinski

    The app is finicky and glitchy. I downloaded it because I wanted to add text to some sheet music. I spend about an hour (would have been about 20 minutes if the text editing was better) working on it. I go to export it, and I am greeted with a screen telling me that I need to pay for a monthly subscription in order to save. I don’t think that you should have to pay to simply edit pdfs, but I specifically don’t think you should pay $5 a month for this terrible one.

    Developer Response

    Hi T Zwolinski, we’re sorry for the frustration. The text editing feature is part of our Premium plan, which is why the paywall appeared when saving. Free users can still enjoy 3 tasks per day with many tools at no cost. We’ll share your feedback on text editing improvements with our team.

  • Deceitful advertising

    bdasomsetgrlloriepearb

    The website is great. I’ve used it free for sometime. The app is clumsy. 6.4.20 - I purchased the “premium” via the web using my credit card. It said “cancel anytime money back guarantee” so I bought it with the intent of accessing it over the next few days. I’m forced to work from home due to Covid-19 and was looking for a tool to add my signature to documents for processing to the Finance Dept. After I purchased the “Premium” with the “money back guarantee” I found out they lied. You can never get your money back. The refund terms on the website says there are no refunds for cancellations. The very opposite of how they’re marketing the product. I can understand why a website may not offer refunds. However, I cannot respect a company that deceives people into purchasing their products just to make sales; especially in the midst of a pandemic. It’s unethical.

    Developer Response

    Hi bdasomsetgrlloripearb,Thanks for your message! We are sorry to hear that you are unhappy with our service. Our pricing page states that if your account doesn’t fit your needs, you can contact us and we will refund you within 15 days of purchase: www.ilovepdf.com/pricing.If you send us an email to [email protected] our Support Team will be happy to assist with cancellation and issuing your refund. Hope that helps!

  • Thank you to the I love pdf team

    @twohouseandoneboy

    I love pdf is one of the greatest free app or site I have ever used in my entire life, when COVID-19 hit, the entire school was relying on this app and site and guess what? I took my AP Statistics test using this thing, I feel like college board should pay these people, but you know what I mean? This app or site is just amazing and pls pls keep this thing as free as possible! This thing is like SoundCloud you never paid for it but you always use it haha, thank you iLovePDF team, y’all the best, hey shoutout to program and the engineers too, they must have went through tough days to make this thing for free! Thank you!

    Developer Response

    Hi @twohouseandoneboy, reading this kind of feedback is very rewarding! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Don't forget that you can get free premium access for a year as a student or a teacher by joining our education program. More info here: https://www.ilovepdf.com/education

  • Amazing app, one question though?!

    Awsedfrvvjinvf

    I’ve been using ilovepdf on pc for years, found out there’s a mobile app and I’m in. I have zero issue paying the premium subscription, my question is I have family sharing enabled linked to mine and my wife’s account, will she be able to download and use the premium version as well? Rather not be paying twice when we’re just sending pdfs or related documents back and forth. Can someone get back to me on this with any insight? 5 stars, this is by far the best pdf editor and converter out, bar none.

    Developer Response

    Hi Awsedfrvvjinvf, we’re glad to hear that you’ve had great experiences with our online service and are now exploring the app. Each subscription permits a single user to access one platform at any given time. Feel free to contact us at [email protected] so we can assist you further!

  • Must not work with large files…

    zachm99

    I was attempting to split a PDF file of ~1200 pages in half. No matter which tool I used, split/delete/range etc, it never worked. There must be some limit to how many pages can be processed at once, since it worked with ranges of 50 pages at a time. Would have been helpful if some error message popped up explaining this… instead the app just went through the loading screen and gave me an identical file with no deleted/split pages of any kind. Sometimes it even made the file size larger. App needs work, but having the three free tasks each day is nice.

    Developer Response

    Hello zachm99, we're sorry to learn that you're facing issues processing your file. The tool limits are the same as listed on the iLovePDF webpage. However, we'd like to investigate the issue further, and kindly ask you to share more details at [email protected], so our team can work on detecting any technical issues. Thank you!

  • Works great!

    Temoa

    Needed to convert images to PDF and the app I normally used suddenly required a paid membership. So I deleted that app, but this was the only free one I found that was able to convert more than one image to PDF attached once. My only complaint is that the images would be disordered once I uploaded them from my photo library. It's an issue when trying to convert documents to PDF. Also the number of images that can be converted is limited but that's expected, given its a free app.