Hello @OCA/pos-maintainers ! Hello OCA Contributors!

I am writing to propose an enhancement to the Odoo Point of Sale (POS) module that could significantly improve its utility for business analytics and customer data management.

Current Limitation:

In the current implementation of the Odoo POS, there is no provision to record the postal code of a customer at the time of sale. This limitation restricts the ability to perform detailed data analysis and geographical segmentation of sales, which are crucial for strategic business decisions, marketing, and service delivery optimization.

Proposed Feature:

I propose the integration of a customer postal code field within the POS interface. This feature would allow sales personnel to input the postal code of a customer during the transaction process.

Key Benefits:

1. Enhanced Data Analysis: With postal code data, businesses can perform more granular analysis of their sales distribution and customer base.
2. Targeted Marketing: Postal codes can assist in creating targeted marketing campaigns and understanding market penetration in different geographical areas.
3. Improved Service Delivery: Knowing where customers are located can help in optimizing delivery routes and service areas.

Technical Considerations:

• The postal code field should be optional, not to hinder the speed of transaction processing.
• It should be linked to the customer profile, allowing for data consistency and integrity.
• Consideration for local postal code formats and validations may be required.

I believe this feature will add substantial value to the Odoo POS module, especially for businesses that rely on geographical insights for their operations. I look forward to feedback from the community and further discussion on this proposal.

Thank you for considering this enhancement.

Best regards,
Rafael
@moduon MT-4562