The 'Create JIRA Tickets' feature does not work with Jira >= 9.0.
The function getMandatoryFields here https://github.com/SecurityRAT/SecurityRAT/blob/master/securityrat-frontend/src/main/webapp/scripts/app/editor/export/export.controller.js#L360 is calling /issue/createmeta?projectKeys={projectIdOrKey}&issuetypeNames={issuetypeName} but this endpoint no longer exists as of Jira 9.0.
It should be updated to /issue/createmeta/{projectIdOrKey}/issuetypes/{issueTypeId}
See https://confluence.atlassian.com/jiracore/createmeta-rest-endpoint-to-be-removed-975040986.html
Thanks