Thanks for posting in the GitHub Community, @tgaktas!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Profile category is solely related to conversations around the GitHub product Profile. This question should be in the General category. I've gone ahead and moved it for you. Good luck!

Hi @tgaktas  👋

If you’ve lost access to your two-factor authentication (2FA) credentials, you can regain access to your account by using your recovery codes or another recovery option. Please visit GitHub’s Virtual Assistant to explore your available options.

Additionally, check out our GitHub 2FA Troubleshooting & Prevention Guide 🔐 for comprehensive troubleshooting steps.

If you have lost your 2FA codes and recovery codes, the only way to regain access to your account is by using a previously set up verified device, SSH key, or Personal Access Token (PAT). If you have any of these, please open a ticket in our Support Portal.

If you do not have access to any of these methods and have lost your recovery codes, unfortunately, our support team is unable to bypass two-factor authentication (2FA) for security reasons. However, you can unlink your email address here.

For Future Reference: Once you regain access, I highly recommend:

• Saving recovery codes in multiple secure locations
• Setting up multiple 2FA methods (authenticator app + Passkey + GitHub Mobile)
• Considering using a password manager that can store recovery codes

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!