Question 1

How much does a *insert product here* cost?

Accepted Answer

There are a whole bunch of factors we take into consideration before pricing items out for our clients. From the quantity & quality of the item, to the way its decorated, when you need it, and where it ships from. This logic puzzle is why our clients work with us instead of DIYing their marketing materials - it’s a lot to keep track of! Schedule an appointment to talo through your next project with us and we can get you pricing in no time.

Question 2

How long does stuff take to make?

Accepted Answer

Just to keep things nice and spicy, nearly every item out there (that’s 800,000!!) has a different production timeline and shipping point. Most items are in the 2-3 week timeline, with some available quicker and others taking as long as 6-9 weeks (these are usually imported items traveling by ship). We can work magic with most timelines as long as you’re up front about them!

Question 3

Can I get just 1 thing?

Accepted Answer

There are *some* items available with a minimum order quantity of one - they tend to be more in the awards & gifts arena though, as opposed to inexpensive items.  This industry does best in bulk (and you’ll see that expertise in bulk reflected in the per-item costs at volume) - if you think about the labor and time that goes into setting machinery up to print just 1 item it’ll make more sense! Don’t hesitate to ask if you need just 1 thing - you never know what we can make happen!

Question 4

Why should I work with SWS?

Accepted Answer

Soooo many reasons! #1, our consultants are commission free. We’d rather tell you not to purchase something that won’t serve you rather than be swayed by golden handcuffs. We also leverage psychology and the human experience for our clients, advising them not just on items but on the how/why/when/who parts of the equation. We have strategic relationships with over 50 vendors to ensure we’re getting you the best goodies for the job at hand, and last but not least we’re FUN to work with!

Question 5

Don’t you just have all that stuff in the back?

Accepted Answer

Nope, and we’re proud of it! The beauty of being a broker instead of a manufacturer is that we can be flexible for you, our client. If an option we’re showing you isnt right, that’s OK! We *almost always* have a bunch of directions to pivot into, whether that’s in search of a different item, a different price, or a myriad of other factors. Besides, we work nationally - if your event is in Georgia, wouldnt you rather we save you $ on freight by sourcing something from Florida instead of California? Yeah, us too.

Question 6

Does the money really stay local?

Accepted Answer

Absolutely! Of course this industry is globalised and there’s no getting around that - but we very intentionally work with local apparel decorators (BIPOC & woman-owned ones at that!) and give back to our local community as a company in so many ways, from volunteerism and sponsorship to next-level marketing know-how and in-kind donations.

Question 7

What does SWS stand for?

Accepted Answer

We are a collection of owners and employees with very diverse interests, and we make space for our team to volunteer for the causes that are meaningful to them on company time. As an organization, we are consistent in supporting our military community (active duty & veterans), the LGBTQIA+ community, and the business community at large. We also donate many items to underserved schools, and we have a soft spot for rescued & rehabbed animals.

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