Thanks to visit codestin.com
Credit goes to status.granicus.com

All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govService Scheduled Maintenance - 17th February 2026 (US) Feb 17, 2026 00:00-02:00 MST

Granicus technical teams will conduct scheduled maintenance to upgrade the AWS ElastiCache Redis applications on US servers on 17th February 2026, at 00.00 AM Mountain time. There will be no downtime during this period. If you have any questions or require assistance, please get in touch with us at [email protected]
Posted on Feb 06, 2026 - 05:39 MST

Host Compliance Scheduled Maintenance (CA) - 17th February 2026 Feb 17, 2026 21:00 - Feb 18, 2026 05:00 MST

Granicus technical teams will conduct scheduled maintenance to upgrade the ElasticSearch and Kibana instances on Host Compliance Canada servers on 17th February 2026, at 09:00 PM Mountain Time. During this time, all systems hosted on these servers will be temporarily unavailable. If you have any questions or require assistance, please contact us at [email protected]
Posted on Feb 05, 2026 - 02:50 MST

Host Compliance Scheduled Maintenance (US) - 18th February 2026 Feb 18, 2026 21:00 - Feb 19, 2026 05:00 MST

Granicus technical teams will conduct scheduled maintenance to upgrade the ElasticSearch and Kibana instances on Host Compliance US servers on 18th February 2026, at 09:00 PM Mountain Time. During this time, all systems hosted on these servers will be temporarily unavailable. If you have any questions or require assistance, please contact us at [email protected]
Posted on Feb 05, 2026 - 02:51 MST

govMeetings and govAccess Product Release Feb 20, 2026 22:00 - Feb 21, 2026 04:00 MST

Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Feb 13, 2026 - 07:56 MST

govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, February 22nd, 2026 - 12 AM CST Feb 21, 2026 23:00 - Feb 22, 2026 01:00 MST

Beginning at 12 AM Central Time on Sunday, February 22nd, 2026 Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, February 22nd, 2026 (12:00 AM - 2:00 AM CST)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status
Posted on Feb 10, 2026 - 09:35 MST

EngagementHQ UK & EU Scheduled Maintenance Feb 26, 2026 20:00-22:00 MST

On Thursday, February 26th, 2025, at 8 pm MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it promptly.
Posted on Feb 11, 2026 - 03:44 MST

EngagementHQ CA Scheduled Maintenance Feb 26, 2026 22:00-23:00 MST

On Thursday, February 26th, 2025, at 10 pm MST, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it promptly.
Posted on Feb 11, 2026 - 03:48 MST

EngagementHQ US Scheduled Maintenance Feb 26, 2026 23:00 - Feb 27, 2026 00:00 MST

On Thursday, February 26th, 2025, at 11 pm MST, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it promptly.
Posted on Feb 11, 2026 - 03:49 MST

EngagementHQ ANZ Scheduled Maintenance Feb 27, 2026 04:30-06:30 MST

On Friday, February 27th, 2025, at 4:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it promptly.
Posted on Feb 11, 2026 - 03:42 MST

govQA Scheduled Maintenance Feb 27, 2026 22:00 - Feb 28, 2026 04:00 MST

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on Feb 10, 2026 - 09:40 MST

govMeetings Standard Monthly Maintenance Feb 27, 2026 22:00 - Feb 28, 2026 04:00 MST

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Posted on Feb 10, 2026 - 09:38 MST
Feb 14, 2026

No incidents reported today.

Feb 13, 2026
Granicus Issue Notification: govDelivery Communications Cloud-US Region
Resolved - The underlying issue has been permanently fixed, and data is now populating as expected. We will continue to monitor the production system to ensure sustained stability.
Feb 13, 22:10 MST
Update - We are continuing to work on a fix for this issue.
Feb 13, 00:56 MST
Update - Our engineering teams are actively working to restore the Bulletin Link Overview section within the Bulletin Details Report. This feature is currently undergoing maintenance as part of the ongoing recovery process. We will continue to provide updates as progress is made.
Thank you for your continued patience and understanding.
Feb 13, 00:55 MST
Update - Our engineering teams are actively working to restore the Bulletin Link Overview section within the Bulletin Details Report. This feature is currently undergoing maintenance as part of the ongoing recovery process. We will continue to provide updates as progress is made.
Thank you for your continued patience and understanding.
Feb 12, 09:33 MST
Update - The Bulletin Link Overview section in the Bulletin Details Report is still under maintenance. Our teams are actively working to restore full functionality.

We will continue to provide updates as the investigation progresses and recovery actions are implemented. Thank you for your patience.
Feb 11, 12:25 MST
Update - Our engineering teams have resolved the recent performance issues and intermittent errors on the Communications Cloud platform, and the environment is now stable. We will continue to monitor it closely.
The Bulletin Link Overview section in the Bulletin Details Report is still under maintenance. Our teams are actively working to restore full functionality.
We will continue to provide updates as the investigation progresses and recovery actions are implemented. Thank you for your patience.
Feb 11, 03:20 MST
Update - Subscriber uploads to topics may be impacted by the ongoing issues. We recommend delaying uploads until the issues are fully resolved.
Feb 10, 13:50 MST
Update - We are continuing to work on a fix for this issue.
Feb 10, 13:00 MST
Update - We are currently experiencing intermittent performance issues within Communications Cloud that may impact access to the Admin interface and the timely sending of scheduled bulletins. If you need to send a scheduled bulletin immediately, you may select the bulletin from the Scheduled tab, update it, and send it manually.
Our engineering teams have identified the underlying cause and are actively working to restore full performance. Resolving this is our highest priority, and we will continue to provide updates until the service is fully stabilized.
Feb 10, 09:15 MST
Update - We are continuing our restoration work and have observed that some areas of the Communications Cloud may be responding more slowly than expected.
Our teams are actively optimizing performance, and service stability is improving. Further updates will follow as work progresses.
Feb 10, 07:21 MST
Update - We are continuing to work on a fix for this issue.
Feb 10, 05:43 MST
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 04:47 MST
Investigating - We are currently investigating an issue where the tracking data (opens and clicks) not showing in reports that is affecting Communications Cloud functionality (US Region).

Our engineering teams are actively working to identify the root cause and restore normal job execution as quickly as possible.
We will continue to provide updates as the investigation progresses and recovery actions are implemented. Thank you for your patience.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Feb 9, 22:50 MST
Feb 12, 2026
GovQA Release 26.2
Completed - The scheduled maintenance has been completed.
Feb 12, 22:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:30 MST
Scheduled - We will be pushing the 26.2 Release of GovQA to production. During this time, there may be intermittent slowness and individual features and modules may be temporarily unavailable.
Feb 10, 09:21 MST
govService Release 576 - 12th Feb 2026 (US)
Completed - The scheduled maintenance has been completed.
Feb 12, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 01:00 MST
Scheduled - Release 576 will apply essential updates to the govService platform for all US customers on Thursday 12th Feb 2026 .

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Release-576-December-18-2025?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Feb 3, 09:55 MST
Feb 11, 2026
govService Scheduled Maintenance - 12th February 2026 (UK)
Completed - The scheduled maintenance has been completed.
Feb 11, 22:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:30 MST
Scheduled - Granicus technical teams will conduct scheduled maintenance to upgrade the AWS ElastiCache Redis applications on UK servers on 12th February 2026, at 3.30 AM UK time. There will be no downtime during this period. If you have any questions or require assistance, please contact us at [email protected]
Feb 6, 05:36 MST
Granicus Issue Notification: govService GovQA
Resolved - This incident has been resolved.
Feb 11, 17:04 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Feb 11, 16:41 MST
Feb 10, 2026
Granicus Issue Notification: govMeetings Live Video
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings Live Video. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Feb 10, 19:22 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Live Video

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Feb 10, 18:37 MST
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 03:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 00:30 MST
Scheduled - On Tuesday, February 10th, 2025, at 00:30 AM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 3 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Feb 3, 05:23 MST
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 01:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:30 MST
Scheduled - On Monday, February 9th, 2025, at 10:30 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 3 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Feb 3, 05:17 MST
Feb 9, 2026
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 9, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 20:30 MST
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 05:13 MST
Scheduled - On Monday, February 9th, 2025, at 8:30 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 3 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Feb 3, 05:13 MST
Granicus Issue Notification: GovDelivery EngagementHQ CA
Resolved - This incident has been resolved.
Feb 9, 09:59 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 09:48 MST
Investigating - Granicus Engineering teams are currently investigating an issue with EngagementHQ Canada sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Feb 9, 09:21 MST
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 9, 09:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:30 MST
Scheduled - On Monday, February 9th, 2025, at 6:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it promptly.
Feb 6, 01:22 MST
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Granicus Issue Notification: govMeetings OneMeeting PrimeGov
Resolved - This incident has been resolved.
Feb 5, 20:07 MST
Monitoring - Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Feb 5, 17:37 MST
Update - Our teams, along with our cloud vendors, have identified a likely solution and are in the process of applying a fix. We will share additional updates as soon as possible.
Feb 5, 16:41 MST
Identified - We have identified a potential issue and are working to find and implement a solution. Our teams are treating this as a priority and will provide further updates as soon as possible.
Feb 5, 12:47 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings OneMeeting PrimeGov

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Feb 5, 11:37 MST
govService Release 576 - 5th Feb 2026 (UK)
Completed - The scheduled maintenance has been completed.
Feb 5, 01:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:30 MST
Scheduled - Release 572 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 5th Feb 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Release-576-December-18-2025?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Feb 3, 09:52 MST
Feb 4, 2026
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 07:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 06:00 MST
Scheduled - On Wednesday, February 4th, 2025, at 6:00 AM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 1.5 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Jan 28, 06:47 MST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
govQA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 04:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:00 MST
Scheduled - Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Jan 8, 10:43 MST
govMeetings Standard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:01 MST
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Jan 8, 10:40 MST
← Incident History Powered by Atlassian Statuspage