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Credit goes to status.deque.com

Identified - Projects created after December 9, 2025 will experience issues with the Axe Developer Hub GitHub Action due to a known bug. Projects created before this date are unaffected. A fix is scheduled for release in mid-January 2026.

For any further queries, please reach out to [email protected]

Dec 10, 2025 - 09:45 EST

About This Site

The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at [email protected].

Deque Log-In Service (US) Operational
90 days ago
100.0 % uptime
Today
Deque University Operational
90 days ago
100.0 % uptime
Today
Axe Devtools APIs Repository Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Pro Server Operational
90 days ago
100.0 % uptime
Today
Axe Linter Operational
90 days ago
100.0 % uptime
Today
Axe Reports (US) Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Mobile Operational
90 days ago
100.0 % uptime
Today
Axe Documentation Site Operational
90 days ago
100.0 % uptime
Today
Deque File Transfer Service Operational
90 days ago
100.0 % uptime
Today
Customer Support Help Center Operational
90 days ago
100.0 % uptime
Today
Accessibility Services Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Auditor Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Monitor Operational
90 days ago
100.0 % uptime
Today
AUS Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (AU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (AU) Operational
90 days ago
100.0 % uptime
Today
EU Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Monitor Operational
90 days ago
100.0 % uptime
Today
Axe Auditor Operational
90 days ago
100.0 % uptime
Today
Agora - agora.dequecloud.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly Patching: 1-5 PM ET Jan 10, 2026 13:00-17:00 EST

We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at [email protected].
Posted on Dec 16, 2025 - 10:45 EST
Dec 19, 2025

No incidents reported today.

Dec 18, 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 14:00 EST
Scheduled - We will be undergoing scheduled maintenance at this time. Services may be intermittently or completely unavailable during the maintenance window. While we anticipate this work to be completed within 1 hour, we are reserving a 2-hour window.
Dec 12, 12:04 EST
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

Unresolved incident: Important Notice: Axe Developer Hub GitHub Action - New Project Creation Issue.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Completed - The scheduled maintenance has been completed.
Dec 6, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 13:00 EST
Scheduled - We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at [email protected].
Nov 7, 15:18 EST
Dec 5, 2025

No incidents reported.