Get webhook notifications whenever Deque Services Health and Status creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - Projects created after December 9, 2025 will experience issues with the Axe Developer Hub GitHub Action due to a known bug. Projects created before this date are unaffected. A fix is scheduled for release in mid-January 2026.
For any further queries, please reach out to [email protected]
Dec 10, 2025 - 09:45 EST
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at [email protected].
Deque Log-In Service (US)
Operational
90 days ago
100.0
% uptime
Today
Deque University
Operational
90 days ago
100.0
% uptime
Today
Axe Devtools APIs Repository
Operational
90 days ago
100.0
% uptime
Today
Axe Devtools Pro Server
Operational
90 days ago
100.0
% uptime
Today
Axe Linter
Operational
90 days ago
100.0
% uptime
Today
Axe Reports (US)
Operational
90 days ago
100.0
% uptime
Today
Axe Devtools Mobile
Operational
90 days ago
100.0
% uptime
Today
Axe Documentation Site
Operational
90 days ago
100.0
% uptime
Today
Deque File Transfer Service
Operational
90 days ago
100.0
% uptime
Today
Customer Support Help Center
Operational
90 days ago
100.0
% uptime
Today
Accessibility Services
Operational
90 days ago
100.0
% uptime
Today
Assessment Services - Auditor
Operational
90 days ago
100.0
% uptime
Today
Assessment Services - Monitor
Operational
90 days ago
100.0
% uptime
Today
AUS Regional Services
Operational
90 days ago
100.0
% uptime
Today
Deque Log-In Service (AU)
Operational
90 days ago
100.0
% uptime
Today
Axe Reports (AU)
Operational
90 days ago
100.0
% uptime
Today
EU Regional Services
Operational
90 days ago
100.0
% uptime
Today
Deque Log-In Service (EU)
Operational
90 days ago
100.0
% uptime
Today
Axe Reports (EU)
Operational
90 days ago
100.0
% uptime
Today
Axe Monitor
Operational
90 days ago
100.0
% uptime
Today
Axe Auditor
Operational
90 days ago
100.0
% uptime
Today
Agora - agora.dequecloud.com
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at [email protected]. Posted on
Dec 16, 2025 - 10:45 EST
Completed -
The scheduled maintenance has been completed.
Dec 18, 16:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 14:00 EST
Scheduled -
We will be undergoing scheduled maintenance at this time. Services may be intermittently or completely unavailable during the maintenance window. While we anticipate this work to be completed within 1 hour, we are reserving a 2-hour window.
Dec 12, 12:04 EST
Dec 17, 2025
No incidents reported.
Dec 16, 2025
No incidents reported.
Dec 15, 2025
No incidents reported.
Dec 14, 2025
No incidents reported.
Dec 13, 2025
No incidents reported.
Dec 12, 2025
No incidents reported.
Dec 11, 2025
No incidents reported.
Dec 10, 2025
Unresolved incident: Important Notice: Axe Developer Hub GitHub Action - New Project Creation Issue.
Completed -
The scheduled maintenance has been completed.
Dec 6, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 13:00 EST
Scheduled -
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at [email protected].
Nov 7, 15:18 EST