Compressor Support

Get help installing or updating

To purchase, install, reinstall or update Compressor on your Mac, make sure you have your Apple Account information nearby.

Resolve an issue

Follow these steps to isolate, troubleshoot and fix issues in Compressor.

Format storage devices

Use the APFS or Mac OS Extended (Journalled) format for the best performance with Compressor.

Use captions

Compressor lets you combine video captions in CEA-608, iTT (iTunes Timed Text) or SRT (SubRip Text) format.

Compressor User Guide

Find out more about the latest features and how to use Compressor.

Search for more topics

Apple Communities

Find answers, ask questions and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.