Requesting cross connects at Direct Connect locations
After you have downloaded your Letter of Authorization and Connecting Facility Assignment
(LOA-CFA), you must complete your cross-network connection, also known as a cross
connect. If you already have equipment located in an Direct Connect location,
contact the appropriate provider to complete the cross connect. For specific instructions
for each provider, see the tables below. Partners and contact information are organized by
Region. For specific cross connect pricing you'll need to contact the Direct Connect Partner
directly. After the cross connect is established, you can create the virtual interfaces
using the Direct Connect console.
Some locations are set up as a campus. For more information, including available speeds
available at each location, see Direct Connect
Locations.
If you do not already have equipment located in an Direct Connect location, you can work with one
of the partners in the AWS Partner Network (APN). They help you to connect to an Direct Connect
location. For more information, see APN Partners supporting Direct Connect. You must share the LOA-CFA with your selected
provider to facilitate your cross connect request.
An Direct Connect connection can provide access to resources in other Regions. For more
information, see Access to remote Direct Connect Regions.
Connectivity options
The options available to connect to a Direct Connect location might vary by Partner and AWS
Region. You can work with one of the partners in the AWS Partner Network (APN) who can
provide one or more of the following connectivity options:
-
If you have resources deployed in the same data center/colocation facility as the
Direct Connect location, the facility can provide a cross-connect between the
Direct Connect equipment and your resources. You must first provide LOA-CFA to the
facility for this. See Letter of Authorization and Connecting Facility
Assignment (LOA-CFA) for more information. The
following shows an example of this Direct Connect connectivity option:
-
Extend the Direct Connect connection at Layer 2 (data link layer) via a "circuit" from the
Direct Connect location to the customer location by working with Direct Connect Partners.
The router installed at the customer location will directly form a BGP session
with the AWS equipment. For example, technologies that can be used are Metro
Ethernet, Dark Fibre, or Wavelength. The following shows an example of this
Direct Connect connectivity option.
-
Extend the Direct Connect connection at Layer 3 (Network layer) from the Direct Connect location to
your location by working with Direct Connect Partners. For this connectivity option,
the Direct Connect Partner provides a router within the Direct Connect location that forms
a Border Gateway Protocol (BGP) session with the AWS equipment. The Direct Connect
partner then established another BGP with you; for example, this might be over
Multiprotocol Label Switching (MPLS). The following shows an example of this
Direct Connect connectivity option.
US East (Ohio)
US East (N. Virginia)
| Location |
How to request a connection |
| 165 Halsey Street, Newark |
Contact [email protected]. |
| CoreSite 32k, New York |
Place an order using the CoreSite Customer Portal.
After you complete the form, review the order for accuracy, and then approve it using the website. |
| CoreSite VA1-VA2, Reston |
Place an order at the CoreSite Customer Portal.
After you complete the form, review the order for accuracy, and then approve it using the website. |
| Digital Realty ATL1 &ATL2, Atlanta |
Contact Digital Realty at [email protected]. |
| Digital Realty IAD38, Ashburn |
Contact Digital Realty at [email protected]. |
| Equinix DC1-DC6 & DC10-D12, Ashburn |
Contact Equinix at [email protected]. |
| Equinix DAA1-DC3 & DC6, Dallas |
Contact Equinix at [email protected]. |
| Equinix MI1, Miami |
Contact Equinix at [email protected]. |
| Equinix NY5, Seacaucus |
Contact Equinix at [email protected]. |
| KIO Networks QRO1, Queretaro, MX |
Contact KIO
Networks". |
| Markley, One Summer Street, Boston |
For current customers, create a request using the customer portal. For new queries,
contact [email protected]. |
| Netrality Data Centers, 2nd floor MMR, Philadelphia |
Contact Netrality Data Centers at [email protected]. |
| QTS ATL1, Atlanta |
Contact QTS at [email protected]. |
US West (N. California)
| Location |
How to request a connection |
| CoreSite, LA1, Los Angeles |
Place an order using the CoreSite Customer Portal.
After you complete the form, review the order for accuracy, and then approve it using the website. |
| CoreSite SV2, Milpitas |
Place an order using the CoreSite
Customer Portal. After you complete the form, review the
order for accuracy, and then approve it using the website. |
| CoreSite SV4, Santa Clara |
Place an order using the CoreSite Customer
Portal. After you complete the form, review the order for
accuracy, and then approve it using the MyCoreSite website. |
| EdgeConneX, Phoenix |
Place an order using the EdgeOS
Customer Portal. After you have submitted the form,
EdgeConneX will provide a service order form for approval. You can send
questions to [email protected]. |
| Equinix LA3, El Segundo |
Contact Equinix at [email protected]. |
| Equinix SV1 & SV5, San Jose |
Contact Equinix at [email protected]. |
| PhoenixNAP, Phoenix |
Contact phoenixNAP Provisioning at [email protected]. |
US West (Oregon)
| Location |
How to request a connection |
| CoreSite DE1, Denver |
Place an order using the CoreSite Customer Portal.
After you complete the form, review the order for accuracy, and then approve it using the website. |
| Digital Realty SEA10, Westin Building, Seattle |
Contact Digital Realty at [email protected]. |
| EdgeConneX, Portland |
Place an order using the EdgeOS Customer Portal.
After you have submitted the form, EdgeConneX will provide a service order form for approval. You can send
questions to [email protected]. |
| Equinix SE2, Seattle |
Contact Equinix at [email protected]. |
| Pittock Block, Portland |
Send requests by email to [email protected]
or by phone at +1 503 226 6777. |
| Switch SUPERNAP 8, Las Vegas |
Contact Switch SUPERNAP at [email protected]. |
| TierPoint Seattle |
Contact TierPoint at [email protected]. |
Africa (Cape Town)
Asia Pacific (Jakarta)
Asia Pacific (Mumbai)
Asia Pacific (Seoul)
Asia Pacific (Singapore)
| Location |
How to request a connection |
| Equinix HK1, Tsuen Wan N.T., Hong Kong SAR |
Contact Equinix at [email protected]. |
| Equinix SG2, Singapore |
Contact Equinix at [email protected]. |
| Global Switch, Singapore |
Contact Global Switch at [email protected]. |
| GPX, Mumbai |
Contact GPX (Equinix) at [email protected]. |
| iAdvantage Mega-i, Hong Kong |
Contact iAdvantage at [email protected] or place
an order using iAdvantage Cabling Order e-Form. |
| Menara AIMS, Kuala Lumpur |
Existing AIMS custom ers can request an X-Connect order using the Customer Service
portal by filling out the Engineering Work Order Request Form.
Contacting [email protected] if there are any problems
submitting the request. |
| TCC Data Center, Bangkok |
Contact TCC Technology Co., Ltd at [email protected]. |
Asia Pacific (Sydney)
Asia Pacific (Tokyo)
Canada (Central)
China (Beijing)
China (Ningxia)
Europe (Frankfurt)
| Location |
How to request a connection |
| CE Colo, Prague, Czech Republic |
Contact CE Colo at [email protected]. |
| DigiPlex Ulven, Oslo, Norway |
Contact DigiPlex at [email protected]. |
| Equinix AM3, Amsterdam, Netherlands |
Contact Equinix at [email protected]. |
| Equinix FR5, Frankfurt |
Contact Equinix at [email protected]. |
| Equinix HE6, Helsinki |
Contact Equinix at [email protected]. |
| Equinix MU1, Munich |
Contact Equinix at [email protected]. |
| Equinix WA1, Warsaw |
Contact Equinix at [email protected]. |
| Interxion AMS7, Amsterdam |
Contact Interxion at [email protected]. |
| Interxion CPH2, Copenhagen |
Contact Interxion at [email protected]. |
| Interxion FRA6, Frankfurt |
Contact Interxion at [email protected]. |
| Interxion MAD2, Madrid |
Contact Interxion at [email protected]. |
| Interxion VIE2, Vienna |
Contact Interxion at [email protected]. |
| Interxion ZUR1, Zurich |
Contact Interxion at [email protected]. |
| IPB, Berlin |
Contact IPB at [email protected]. |
| Equinix ITConic MD2, Madrid |
Contact Equinix at [email protected]. |
Europe (Ireland)
Europe (Milan)
| Location |
How to request a connection |
| CDLAN srl Via Caldera 21, Milano |
Contact CDLAN at [email protected]. |
| Equinix, ML2, Milano, Italy |
Contact Equinix at [email protected]. |
Europe (London)
Europe (Paris)
| Location |
How to request a connection |
| Equinix PA3, Paris |
Contact Equinix at [email protected]. |
| Interxion PAR7, Paris |
Contact Interxion at [email protected]. |
| Telehouse Voltaire, Paris |
Contact Telehouse Paris Voltaire using the Contact Us page. |
Europe (Stockholm)
| Location |
How to request a connection |
| Interxion STO1, Stockholm |
Contact Interxion at [email protected]. |
Europe (Zurich)
| Location |
How to request a connection |
| Equinix ZRH51, Oberengstringen, Switzerland |
Contact Equinix at [email protected]. |
Israel (Tel Aviv)
Middle East (Bahrain)
| Location |
How to request a connection |
| AWS Bahrain DC53, Manama |
To complete the connection, you can work with one of our network
provider partners at the location to establish connectivity.
You will then provide a Letter of Authorization (LOA) from the network
provider to AWS through the AWS Support
Center. AWS completes the cross-connect at this
location. |
| AWS Bahrain DC52, Manama |
To complete the connection, you can work with one of our network
provider partners at the location to establish connectivity.
You will then provide a Letter of Authorization (LOA) from the network
provider to AWS through the AWS Support
Center. AWS completes the cross-connect at this
location. |
Middle East (UAE)
South America (São Paulo)
AWS GovCloud (US-East)
You can't order connections in this Region.
AWS GovCloud (US-West)
| Location |
How to request a connection |
| Equinix SV5, San Jose |
Contact Equinix at [email protected]. |
