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servicenow integration to oct 2020 changelog
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docs/changelog/2020/october.md

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---
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title: "October 2020"
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path: "/changelog/2020/october"
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date: "2020-10"
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---
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### Bi-directional ServiceNow Integration
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We now offer a bi-directional [ServiceNow integration](/programs/servicenow-integration.html) to all Enterprise programs. This will create a better workflow of remediating security vulnerabilities as ServiceNow users can synchronize their HackerOne reports to ServiceNow incidents and vice versa, from ServiceNow to HackerOne.
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![servicenow option](./images/oct_2020_servicenow.png)

docs/programs/passwords.md

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* Use a minimum of 12 characters in your passphrase. The longer your password, the better.
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* Use a different password for each site you log into. This ensures that if another site is breached or your password is leaked somewhere, it can’t be used to log into another site.
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* Avoid these mistakes:
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* Using single dictionary words, spatial patterns (i.e. qwerty, asdf), repeating letters, or sequences (for example: abcd, 1234).
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* Using single dictionary words, spatial patterns (for example: qwerty, asdf), repeating letters, or sequences (for example: abcd, 1234).
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* Making the first letter an uppercase.
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* Substituting letters with common numbers and symbols.
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* Using years, dates, zip codes.

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