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Copy file name to clipboardExpand all lines: docs/changelog/2019/may.md
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@@ -18,7 +18,7 @@ The HackerOne to Jira escalation template now includes all additional fields tha
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#### Sync Attachments
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Jira users can now sync attachments from their HackerOne report to Jira by selecting **Synchronize attachments** in the **Select HackerOne to JIRA events** section when configuring their Jira integration.
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Jira users can now sync attachments from their HackerOne report to Jira by selecting **Synchronize attachments** in the **Select HackerOne to Jira events** section when configuring their Jira integration.
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Copy file name to clipboardExpand all lines: docs/programs/jira-cloud-integration.md
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To integrate with Jira Cloud:
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1. Go to **Settings > Program > Integrations**.
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2. Click the **Connect with JIRA** link.
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2. Click the **Connect with Jira** link.
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3. Choose **JIRA Cloud**, and you'll be redirected to Atlassian Marketplace where you can download the HackerOne for JIRA application.
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3. Choose **Jira Cloud**, and you'll be redirected to Atlassian Marketplace where you can download the HackerOne for Jira application.
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7. The set up will take you to the Jira settings page where you can select which events you want to sync between HackerOne and Jira.
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8. Configure which HackerOne projects you'd like to escalate to Jira in the **Configure HackerOne to JIRA escalation** window.
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8. Configure which HackerOne projects you'd like to escalate to Jira in the **Configure HackerOne to Jira escalation** window.
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* Select the **Allow me to select a project every time when I escalate an issue** checkbox to have the ability to select from multiple projects when creating Jira issues.
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* Select the Jira Priority you want to map to the corresponding HackerOne severity. This enables the right priority to be set when escalating a HackerOne report to Jira.
4. Select the project that you want the issue to link to in the dropdown. *Note: This option occurs only if you have multiple projects to select from. If you only have 1 project, the issue will automatically escalate to that project.*
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3. Enter the Jira ticket reference ID in the **Link JIRA ticket** field.
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4. Click **Link JIRA issue**.
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3. Enter the Jira ticket reference ID in the **Link Jira ticket** field.
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4. Click **Link Jira issue**.
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The HackerOne report will now be linked to the Jira task, and all activities that are performed on the report will be synced to the corresponding task.
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There's also another way you can link your HackerOne reports to Jira. You can:
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There's also another way you can link your HackerOne reports to Jira. You can:
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1. Go to the bottom of your HackerOne report.
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2. Select **Change state > Triaged** in the action picker.
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3. Enter the JIRA ticket number in the **Enter JIRA ticket #** field.
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4. Click **Link JIRA issue**.
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3. Enter the Jira ticket number in the **Enter Jira ticket #** field.
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4. Click **Link Jira issue**.
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<h3id="hackerone-to-jira">Syncing updates from HackerOne to Jira</h3>
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With the Jira integration you can sync these report updates to Jira:
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- Report Comments
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- State changes
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- Rewards
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- Assignee changes
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- Public disclosure
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All updates on a report are synced as a comment to Jira. Additionally, all actions are configureable and can be toggled from the Jira integration settings page.
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If you've configured your own [custom fields](/programs/custom-fields.html), you can use them in the jira integration. All custom fields automatically appear as available variables that you can use to set up the field mapping between HackerOne and Jira.
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<h3id="jira-to-hackerone">Syncing updates from Jira to HackerOne</h3>
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To make sure your security team stays up to date with the changes that happen in Jira, you can sync back activities from Jira to the HackerOne report. All updates from Jira will be reflected in HackerOne as an internal comment on the associated report.
<h3id="auto-close">Automatically resolving a HackerOne report</h3>
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You can set your integration to automatically close a HackerOne report as <i>Resolved</i> when a Jira issue closes. This enables the hacker to be notified right away when the Jira issue that's linked to the report is closed.
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<h3id="installing">Installing the Jira integration</h3>
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Option | Details
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------ | -------
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[Jira Cloud](jira-cloud-integration.html) | You can access Jira from anywhere in the world.
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[Jira Server](jira-server-integration.html)| Jira is self-hosted and can be behind a firewall or VPN.
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[Jira Server](jira-server-integration.html)| Jira is self-hosted and can be behind a firewall or VPN.
Copy file name to clipboardExpand all lines: docs/programs/jira-server-integration.md
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To integrate with Jira Server:
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1. Go to **Settings > Program > Integrations**.
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2. Click the **Connect with JIRA** link.
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2. Click the **Connect with Jira** link.
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3. Choose **JIRA Server**, and you'll be redirected to this 4-step setup screen where you can configure your Jira integration.
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3. Choose **Jira Server**, and you'll be redirected to this 4-step setup screen where you can configure your Jira integration.
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4. Navigate to the Application Links console of JIRA by going to **JIRA Administration > Applications > Application Links**.
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4. Navigate to the Application Links console of Jira by going to **Jira Administration > Applications > Application Links**.
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> **Note:** You must be a Jira administrator in order to set up and access the Jira integration settings. After you set up your integration, you can go back to regular access on Jira.
Public Key | Copy and paste from the key below:<br><br>-----BEGIN PUBLIC KEY----<br>MIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAy8H4gLqU2Lkkce11/Scn<br>zac5uLs4Wa3xkg8pwTJb4AaUXxPp5c49MVXRlGhLMeQ2Wv1AfNvxJu4gcmvUyn6Q<br>A9hD156grA7qXD3G7aX4DJ4N5ialNaDQGZCWRqxAqwrT7KoXZohbiima5bAyUjgG<br>SwdGKTIHp7djBNfWa8Wv9uDbJZkNRkhzcuJ65dmsPk0gURosCzo3FhL9e0kjVt66<br>GbTMjP02L0BZYpFhwTbHTsrw/xpmW9RRDGZ9jYNXbCeki17bYdVSdGswvamvzv5Y<br>4EBK4hV4ocs+MumEWC5lYn1zdWjXaQcDTnrQLgF1BJ//hB7l6nPSrynYCiM4ceCU<br>vo1/2p6nOvNvbBjVlRMIYbsrrUgaBT1tvdHRqTkBDpxzDEQcNBuEgxhxu7oHNDvK<br>HnZsorPPvfixqhpB3jcO9NuYujPakAV/ishjrwwQtRIRXqLAFHYYQxbzfikhi0xs<br>RJGg/kzpkmz9F93cATONpMFSVrg6a4Vxmt0Yt8zND2WNi/8qHCWN2yju2DUWLLRm<br>6MdAkz48MMTCmYXRybB+6g8a9F4YBdl2TGnWsYfQ1R/y0utRKBC+P7cQwVTP8eus<br>liA2Ts+KvYyVgD6StR629HFyNCNglm9+NuudtYdUUfIHGlEq769wLwHX3bgddqBW<br>hgko43a2w0IWTvNkga5FBcMCAwEAAQ==<br>-----END PUBLIC KEY-----
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11. Click **Save**.
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12. Navigate back to HackerOne and enter the URL of the Jira instance you want to authenticate with in the **Instance base URL** field in the **Configure an Application Link** step.
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13. Click the **Authenticate with JIRA** button to finalize the setup between HackerOne and your Jira instance.
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14. Configure which HackerOne projects you'd like to escalate to Jira in the **Configure HackerOne to JIRA escalation** window.
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13. Click the **Authenticate with Jira** button to finalize the setup between HackerOne and your Jira instance.
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14. Configure which HackerOne projects you'd like to escalate to Jira in the **Configure HackerOne to Jira escalation** window.
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* Select the **Allow me to select a project every time when I escalate an issue** checkbox to have the ability to select from multiple projects when creating Jira issues.
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* Select the Jira Priority you want to map to the corresponding HackerOne severity. This enables the right priority to be set when escalating a HackerOne report to Jira.
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