Hi @gabrielmoreira-nn! Thanks for reporting this issue. We are currently discussing possible solutions to this issue and I will update you once we have something to share.

This issue has been automatically marked as pending feedback because we need additional information to be able to investigate it further. It will be closed in 7 days if it remains inactive. Thank you for your contributions.

@a7medev Do you see any quick or dirty workaround I could use until you find a proper approach?

@gabrielmoreira-nn If you have access to the native exception, I think you can report through the native Android/iOS SDKs in native code.

On Android:

IBGNonFatalException exception = new IBGNonFatalException.Builder(new NullPointerException("Test Exception"))
    .setUserAttributes(new HashMap<>())
    .setFingerprint("My Custom Fingerprint")
    .setLevel(IBGNonFatalException.Level.CRITICAL)
    .build();

CrashReporting.report(exception);

You can learn more about reporting crashes manually on Android in the docs.

On iOS:

NSException *exception = [NSException exceptionWithName:@"some_exception" reason:@"Exception reason" userInfo:nil];
IBGNonFatalException *nonFatalException = [IBGCrashReporting exception:exception];
nonFatalException.stackTraceMode = IBGNonFatalStackTraceModeFull;
[nonFatalException report];

You can learn more about reporting crashes manually on iOS in the docs.

@a7medev Thanks! but in some cases, those are libraries we don't maintain the native code, and we use it through the JS side.

It would be much easier to have a way to ungroup errors for a specific stack trace location through the UI.

I understand that the default behavior makes sense, to group it based on stack trace, but for many codebases, it might be wrong. I suspect that many Instabug customers didn't notice this problem on their accounts, or worse they just stopped trusting the dashboard occurrences count. I saw both of these symptoms happening in the organization I work for.

@gabrielmoreira-nn Yes, I get what you mean. We already have support for adding a custom grouping string on the native side, so it's a matter of bringing that to React Native and we are planning to work on it in an upcoming cycle. I will update you once we have something to share 🙏🏼

This issue has been automatically marked as pending feedback because we need additional information to be able to investigate it further. It will be closed in 7 days if it remains inactive. Thank you for your contributions.

This issue has been automatically closed since we haven't heard back from you. Please feel free to re-open the issue if you have more information to add.

Custom grouping fingerprints support for non-fatal has been implemented in #1194 and released in version 13.1.1 of our Instabug React Native SDK, so I think we can close this issue now.

Thanks @gabrielmoreira-nn once again for reporting this, and please feel free to reopen it if that doesn't fix your issue.