unable to disconnect Gateway if under full tunnel mode or CDN

stacyspiva · stacyspiva · commit a814a026bfee · 2019-12-05T15:01:59.000-08:00
diff --git a/docs/programs/hackerone-vpn.md b/docs/programs/hackerone-vpn.md
@@ -14,6 +14,8 @@ To manage your Gateway settings:
 1. Go to **Program Settings > Program > Hacker Management > Gateway**.
 2. Check to see if your Gateway is connected under the **Manage Global Gateway Access** section. You’ll see a green **Connected** icon to notify you that traffic is able to successfully flow through the HackerOne VPN instances. If traffic through the VPN is disrupted, you’ll see a grey **Disconnected** icon.
 3. *(Optional)* Click **Disconnect Gateway** if you want to close your gateway to finders. Keep in mind that disconnecting your gateway will prevent finders from finding vulnerabilities on your Gateway-protected targets until you reconnect the gateway.
+<ul><li><b>Note:</b> If your Gateway is in full tunnel mode or if your assets are under a Content Delivery Network (CDN), you won't be able to disconnect your Gateway as disconnecting your Gateway will prevent hackers from hacking on other programs.
+
 4. *(Optional)* Click **Reconnect Gateway** if you want finders to connect to your servers via Gateway.
 
 ### Manage Individual Finder Access
