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Copy file name to clipboardExpand all lines: docs/programs/servicenow-integration.md
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@@ -10,10 +10,10 @@ HackerOne offers a bi-directional ServiceNow integration that enables you to syn
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### Set up
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To set up the bi-directional integration between HackerOne and your ServiceNow instance, you’ll need to follow these 4 steps:
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1. Configure incoming requests in your ServiceNow instance
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2. Configure outgoing requests in your ServiceNow instance
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3. Configure a “close report” request from ServiceNow to HackerOne
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4. Configure the integration on HackerOne (Set up the integration from the HackerOne platform using the setup wizard)
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1.[Configure incoming requests in your ServiceNow instance](#configure-incoming-requests)
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2.[Configure outgoing requests in your ServiceNow instance](#configure-outgoing-requests)
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3.[Configure a “close report” request from ServiceNow to HackerOne](#configure-close-report-event)
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4.[Configure the integration on HackerOne](#configure-on-hackerone)
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### Configure Incoming Requests
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Configuring incoming requests requires you to post to a custom REST API endpoint in ServiceNow. This will enable you to add comments from HackerOne to your ServiceNow instance.
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Make sure that the arguments for RESTMessageV2 matches the name you gave to the Outbound REST Message.
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### Send Close Report Event
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### Configure Close Report Event
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The The close report event from ServiceNow to HackerOne is set up in a similar fashion to configuring the outgoing requests. You only need to change the content in the Outbound REST Message and the trigger action in the Business Rule.
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