App

Twilio

Summary:

Can't use short code number as "from" number on outgoing sms

Details:

I am trying to send outbound SMS through Twilio. Using the built in "Send Message" step in PipeDream and using the correct credentials that provide access to all of our Twilio phone numbers and short code number, all of our long form numbers show up in the step's dropdown list where you can choose what number to send from. However, the short code does not show up in that list. I have also tried entering the number as a custom expression (and I've tested in many formats, just the 5 numbers, leading +, leading +1, etc.) and in all cases I get this error in that step.

I know these account creds have access to the short code because I have done this using other tools. This error appears to be on the PipeDream side, and is not returned by Twilio. I think there is a problem with this PipeDream step that doesn't see the number in a "(111) 111-1111" format and thinks it is wrong.

Screenshots: