As a follow up to a team discussion, we are going to introduce an automation to nudge on stale issues (those waiting for more info from users), and close them after a given period.

We can use the GitHub Desktop workflow as a source of inspiration.

Expected Output

We have an automation to nudge on issues waiting for user info (like after one week), and close the issue if there's no further activity (like after one more week).

• Automatically add the stale label to issues labelled needs-user-input after 30 days of inactivity. When the stale label is added, also post a comment to the issue explaining what this means: the issue will close after 30 days of inactivity; contributors can comment on the issue to remove the stale label and keep it open. Maintainers can also add the keep label to make the stale automation ignore that issue.
• Automatically close issues labelled stale after they have been stale for 30 days. When the issue is closed, add a comment explaining why this happened. Encourage them to leave a comment if the close was done in error.
• The above automation should only act on new issues after the date of the automation's implementation.