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Copy file name to clipboardExpand all lines: docs/programs/jira-integration.md
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The HackerOne report will now be linked to the Jira task, and all activities that are performed on the report will be synced to the corresponding task.
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The HackerOne report will now be linked to the Jira task, and all activities that are performed on the report will be synced to the corresponding task.
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There's also another way you can link your HackerOne reports to Jira. You can:
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1. Go to the bottom of your HackerOne report.
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3. Enter the JIRA ticket number in the **Enter JIRA ticket #** field.
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4. Click **Link JIRA issue**.
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### Creating a Jira Issue
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You can create new Jira issues for reports you receive in HackerOne.
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To create a new Jira issue from your HackerOne report:
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1. Go to the HackerOne report in your inbox that you want to create a new Jira issue for.
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2. Click **Edit** next to <i>References</i>.
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3. Click **Create JIRA issue**.
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4. Select the project that you want the issue to link to in the dropdown. *Note: This option occurs only if you have multiple projects to select from. If you only have 1 project, the issue will automatically escalate to that project.*
HackerOne offers a bi-directional Jira integration that syncs information between your HackerOne report and the Jira issue. You can choose to integrate with Jira Cloud or Jira Server.
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HackerOne offers a bi-directional Jira integration that syncs information between your HackerOne report and the Jira issue. You can choose to integrate with Jira Cloud or Jira Server.
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To integrate with Jira Server:
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1. Go to **Settings > Program > Integrations**.
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4. Navigate to the Application Links console of JIRA by going to **JIRA Administration > Applications > Application Links**.
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4. Navigate to the Application Links console of JIRA by going to **JIRA Administration > Applications > Application Links**.
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5. Enter `https://hackerone.com` and click **Create new link**.
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5. Enter `https://hackerone.com` and click **Create new link**.
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6. Enter `https://hackerone.com` in the New URL field in the Configure Application URL window.
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6. Enter `https://hackerone.com` in the New URL field in the Configure Application URL window.
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7. Enter `HackerOne` for the Application Name and select `Generic Application` in the Link applications window and click **Continue**.
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7. Enter `HackerOne` for the Application Name and select `Generic Application` in the Link applications window and click **Continue**.
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8. Select the pencil icon for HackerOne on the Configure Application Links page.
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8. Select the pencil icon for HackerOne on the Configure Application Links page.
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9. Enter the following information on the Application Details section of the Configure HackerOne window:
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----- | --------
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Consumer Key | HackerOne JIRA Client
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Consumer Name | HackerOne
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Public Key | Copy and paste from the key given.
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Public Key | Copy and paste from the key given.
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11. Click **Save**.
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12. Navigate back to HackerOne and enter the URL of the Jira instance you want to authenticate with in the **Instance base URL** field in the **Configure an Application Link** step.
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11. Click **Save**.
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12. Navigate back to HackerOne and enter the URL of the Jira instance you want to authenticate with in the **Instance base URL** field in the **Configure an Application Link** step.
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13. Click the **Authenticate with JIRA** button to finalize the setup between HackerOne and your Jira instance.
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14.*(Optional)* Configure which HackerOne reports you'd like to escalate to Jira in the **Configure HackerOne to JIRA escalation** window.
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13. Click the **Authenticate with JIRA** button to finalize the setup between HackerOne and your Jira instance.
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14.*(Optional)* Configure which HackerOne projects you'd like to escalate to Jira in the **Configure HackerOne to JIRA escalation** window.
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* Select the **Allow me to select a project every time when I escalate an issue** checkbox to have the ability to select from multiple projects when creating Jira issues.
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15.*(Optional)* Select which Jira actions you'd like to post onto HackerOne in the **Select JIRA to HackerOne events** window. You can choose from:
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Resolution changed | Post an internal comment when an issues changes resolution.
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Priority changed | Post an internal comment when an issue changes priority.
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Assignee changed | Post an internal comment when an issue changes assignee.
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Comment added | Post an internal comment when someone comments on an issue.
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Comment added | Post an internal comment when someone comments on an issue.
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16.*(Optional)* Select which actions in HackerOne you'd like to post to Jira in the **Select HackerOne to JIRA events** window. You can choose from:
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Option | Detail
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State Changes | When someone changes the state of a report, post an update on the associated Jira issue.
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Rewards | When someone awards or suggests a bounty and/or bonus, post an update on the associated Jira issue.
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Assignee Changes | When someone assigns a user/group to a report, post an update on the associated Jira issue.
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Public Disclosure | When public disclosure is requested or a report becomes public, post an update on the associated Jira issue.
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Public Disclosure | When public disclosure is requested or a report becomes public, post an update on the associated Jira issue.
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You're all set! Now that you've finished setting up the Jira integration, you can create Jira issues right from your HackerOne report.
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You're all set! Now that you've finished setting up the Jira integration, you can create Jira issues right from your HackerOne report.
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