---
title: GitHub Support documentation
shortTitle: GitHub Support
layout: discovery-landing
intro: 'GitHub offers different levels of support with each product, including community forum support and limited email support for everyone, full email support for all paid products, and 24/7 email and callback support with a service level agreement (SLA) if your account includes {% data variables.contact.premium_support %}.'
versions:
  fpt: '*'
  ghec: '*'
  ghes: '*'
redirect_from:
  - /enterprise/admin/enterprise-support
  - /admin/enterprise-support
  - /categories/working-with-github-support
  - /forum
  - /github/working-with-github-support
children:
  - learning-about-github-support
  - contacting-github-support
  - sharing-feedback-with-github
introLinks:
  overview: /support/learning-about-github-support/about-github-support
includedCategories:
  - Understand your support options
  - Contact GitHub
carousels:
  recommended:
    - /support/learning-about-github-support/about-github-support
    - /support/contacting-github-support/creating-a-support-ticket
    - /support/contacting-github-support/using-copilot-in-github-support
    - /support/learning-about-github-support/about-github-premium-support
    - /support/contacting-github-support/getting-your-enterprise-started-with-the-github-support-portal
    - /support/contacting-github-support/viewing-and-updating-support-tickets
---