Insight to action
This showcase demonstrates one example of how to leverage the
‘menu extensions’ and
‘export data’ APIs to give users the ability to take meaningful actions within seconds from analytics. The sample contains a basic customer relationship management module. The main table shows a list of customers who have not engaged with your service lately, and might not return. You can send these customers an offer to try and retain them.
1. Choose a list of customers
The sales report shows a list of possible churning customers. Use the slicers to define the list of customers you want to engage with.
2. Take actions to get them engaged
Follow the instructions on the tooltips to take actions straight from within the report.