Suggested Solution

Hi @bahaqurini,

Sorry to hear about the verification rejection. Here are some steps you can try:

1. Submit Additional Documentation

Since your salary slip doesn't show the institution name, try uploading:

• An official employment letter from the Ministry of Education that clearly states:
  • Your full name
  • Job title (Vocational Teacher)
  • Institution/Ministry name
  • Date of employment
• Your government-issued ID or work badge
• Any official letterhead document from the Ministry

2. Provide Translation

Since your documents are in Arabic:

• Get an official English translation of your employment documents
• You can use a certified translator or your institution's translation department
• Attach both the original Arabic AND the English translation

3. Reapply with Clearer Documents

• Make sure all text is clearly visible in the upload
• Use high-quality scans or photos (no blur, good lighting)
• Ensure the institution name is visible somewhere in your documentation

4. Contact GitHub Education Support

If the issue persists:

• Use the GitHub Education contact form
• Explain your situation (Vocational Teacher, Ministry of Education, Palestine)
• Mention that official documents are in Arabic and ask for specific guidance

Additional Tip:

In the "Additional Context" field during reapplication, clearly explain:

"I am a Vocational Teacher employed by the Ministry of Education and Higher Education, Palestine. My salary slip doesn't show the institution name, but I have attached additional employment verification documents with English translation."

Hope this helps! Let us know if you need more guidance.