From 3c3b837da0d1df30672d0bbe198852cf68613b26 Mon Sep 17 00:00:00 2001 From: rchinn-segment <93161299+rchinn-segment@users.noreply.github.com> Date: Wed, 15 Jun 2022 16:59:18 -0700 Subject: [PATCH 1/2] Update csv-upload.md --- src/engage/profiles/csv-upload.md | 10 +++------- 1 file changed, 3 insertions(+), 7 deletions(-) diff --git a/src/engage/profiles/csv-upload.md b/src/engage/profiles/csv-upload.md index c3c81b9f14..86cc45b484 100644 --- a/src/engage/profiles/csv-upload.md +++ b/src/engage/profiles/csv-upload.md @@ -72,8 +72,8 @@ Use the CSV Uploader to set subscription states for user email addresses and pho > Each user profile in a Segment workspace can have multiple email addresses and phone numbers, all with different subscription states. For each CSV file, Engage adds: -- An `email_subscription_status` column next to **Email** columns. -- An `sms_subscription_status` column next to **SMS** columns. +- An `email_subscription_status` column next to the **Email** column. +- An `sms_subscription_status` column next to the **Phone** column. In the `email_subscription_status` and `sms_subscription_status` columns, set subscription states for email and phone numbers with the following values: @@ -95,11 +95,7 @@ Please note the following limits as you upload CSV files to Twilio Engage: - Upload CSV files with up to 1 million rows (plus one header row). - You can only upload one file at a time. - The CSV file size can't exceed 15 MB. - -> warning "" -> At this time, the following beta limitations apply: -> - Email addresses and phone numbers that unsubscribe from your campaigns can't be re-subscribed. -> - If you upload the same email or phone number with different subscription states in a CSV file, the resulting subscription status isn't guaranteed. +- If you upload the same email or phone number with different subscription states in a CSV file, the resulting subscription status isn't guaranteed. ## Message consent From 2bcb9cbd45e4db4ca58fc72f66372e70f69bd862 Mon Sep 17 00:00:00 2001 From: rchinn-segment <93161299+rchinn-segment@users.noreply.github.com> Date: Wed, 15 Jun 2022 17:23:32 -0700 Subject: [PATCH 2/2] Small edit --- src/engage/profiles/csv-upload.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/profiles/csv-upload.md b/src/engage/profiles/csv-upload.md index 86cc45b484..ddaedc8e4a 100644 --- a/src/engage/profiles/csv-upload.md +++ b/src/engage/profiles/csv-upload.md @@ -95,7 +95,7 @@ Please note the following limits as you upload CSV files to Twilio Engage: - Upload CSV files with up to 1 million rows (plus one header row). - You can only upload one file at a time. - The CSV file size can't exceed 15 MB. -- If you upload the same email or phone number with different subscription states in a CSV file, the resulting subscription status isn't guaranteed. +- If you upload the same email or phone number with different subscription states in a CSV file, Engage doesn't guarantee the subscription status result. ## Message consent