Xurrent

How long should an ITSM implementation really take? ⏳ Not as long as your vendor tells you. The old playbook of heavy customization and lengthy professional services belongs to legacy platforms — modern, configuration-first tools have flipped the script entirely. Vitality replaced six years of ServiceNow progress in 90 days. In 2026, scale and complexity are no longer excuses for slow. A long implementation is a choice, not a necessity. 🛠️ Read the full article to see how fast your next deployment could be. 👇 #ITSM #ITOps #Xurrent

London, what a way to kick things off. 🇬🇧 This week London kicked off SPARK 2026 at the National Gallery and it did not disappoint. The room was engaged, the sessions hit on all the right topics, and the day left us with a lot to build on. The day after, Partner Day brought our partner community together at Hilton Paddington for a full day of strategy, enablement, and celebration. Watching this ecosystem come together in one room is always a reminder of how strong this ecosystem has become. Thank you to everyone who joined us in London. You set the bar high. 🤝 #Xurrent #ITSM #ITxM #PartnerEcosystem

Speak your own language. Resolve in theirs. 🌐 Operating a global enterprise requires seamless communication across borders. Fiskars Group found the perfect solution with Xurrent's native multi-language support. An employee can log a ticket in their native language, and the resolver on the other side receives it instantly translated into theirs. This eliminates language barriers, reduces miscommunication, and speeds up support for international teams.⚡ See how Xurrent helps global enterprises work as one cohesive unit. 🤝 #GlobalBusiness #Collaboration #Xurrent

Partner Day 2026 is officially in full swing at the Hilton Paddington! 🎉 The morning has been a powerful mix of strategy and enablement with our partner community. It is incredible to see everyone collaborating, sharing market insights, and discussing co-selling strategies to completely crush it in the ITxM space. The momentum is high, the insights are flowing, and we are thrilled to keep this amazing collaborative energy going through the rest of the afternoon! 📊 #ITSM #ServiceManagement #PartnerEcosystem 

The energy is incredible here at the National Gallery in London! 🇬🇧 We are halfway through an amazing day at SPARK, and the conversations and sessions have been inspiring. From deep dives into our AI Product Roadmap to exploring the proactive power of ITxM, everyone is busy bridging silos and talking about the future of service outcomes. It has already been a morning packed with innovation, and we are so excited to keep this momentum going through the afternoon sessions and networking! 💡 #Xurrent #LiveEvent #ITxM #AI

Tomorrow, we bring the London IT community together. And we couldn't do it without the partners making it possible. A huge thank you to our SPARK London sponsors. ✅ Platinum: Revo SM Group Ltd, Virima Silver: C.H. Ostfeld Servizi, SNIPSHELL, Xcession Ltd, IMAVES Your support is what turns an idea into a room full of people serious about modernizing IT. We're grateful to have you with us. See you soon, London. 👀 #ITSM #ServiceManagement #ITOperations 

We are so grateful to have our partners at techwork data joining us across not one, not two, but all three SPARK events this year! 🥳 Munich, Antwerp, and London. If you’re attending any of them, be sure to say hello. See you at SPARK! ⚡️ #SPARK #Xurrent #ITSM

We are so glad to have our partners at the blu Experience joining us at SPARK Munich! 🙌 If you’ve ever wondered what AI integration in service management actually looks like in practice, this is the event to be at. Real use cases, new features, and a look at what’s coming next. Grab your spot and we’ll see you in Munich! 😎 #SPARK #Xurrent #ITSM

1,000+ SRE and DevOps teams chose Xurrent IMR for a reason. It’s not a feature inside a suite, an afterthought on a roadmap, or a checkbox in a broader licensing deal. 📉 It’s a platform built to do one thing: handle high-stakes response exceptionally well. 🛠️ A major part of that is the human element. As Heinrich Roets, SRE at Electrum, puts it: "What sets Xurrent apart from other big players in incident management is the level of interaction. If I write a query on the support channel, I know for a fact someone is going to come back and talk to me." 🗣️ In an era of generalist suites, we provide purpose-built alert routing, on-call scheduling, and Slack/Teams-native management—backed by a support model where real humans respond in real time. 🤝 #SRE #IncidentManagement #OnCall #SiteReliability #Xurrent #DevOps

We are very grateful to have our partners at 2Grips join us as a Platinum Sponsor for SPARK Antwerp! 🥂 Great conversations, the right people in the room, and did we mention attendance is completely free? There’s no reason not to be there. Grab your spot and we’ll see you in Antwerp! 👋 #SPARK #Xurrent #ITSM