Bland

Why are calls failing? Normally, you’d have to slog through dozens of call logs to get the answer. Not anymore. Bland Evals automate the tedious work of reading, searching, triaging, debugging, auditing, and listening to call logs at scale. Configure eval agents that act as LLM judges and evaluate multiple dimensions of a call at once: audio quality, tone, hallucinations, resolution, and more. You can score up to 5,000 calls in one run and track the quality of your calls over time. Read all about it here: https://lnkd.in/ggfkpQWV Check out the demo and reach out if you'd like to learn more: https://lnkd.in/gNv3cuPj

Bland iMessage, RCS, and SMS agents can now handle inbound media. - iMessage and RCS can read and take action on files, images, and videos - SMS agents can handle images Check out Raj Thaker's demo. To get a custom demo for your use case, book here: https://lnkd.in/gNv3cuPj

$430M in additional revenue per year. If you've been struggling to scale your offshore call center, read this, then book a demo here: https://lnkd.in/gVhk9r-m

🔵 Last week, we launched iMessage agents. So, of course, we had to create our own. Text +1 (321) 424-0172 and ask Norm to do things for you in Bland, like: → Build and update voice agents  → Iterate on pathways and personas  → Run simulations and test calls  → Pull PDF reports and Excel files  → Query analytics in plain English  → Get daily performance digests If you’re an enterprise and want to create your own iMessage agents, book a demo here: https://lnkd.in/gNr42utg

Bland iMessage agents are here! Turn your AI agent into a branded contact in every customer’s phone, not another anonymous number they’ll ignore. Enterprise customers can now create fully branded iMessage agents with: • Your company name + profile picture • Blue iMessage bubbles • End-to-end encrypted conversations • Read receipts + typing indicators Your agent can provide a much richer experience by both sending and receiving: • High-res photos and videos • PDFs, spreadsheets, other documents • Voice memos • Tapbacks, text effects, Live Stickers, and more To learn more, schedule a custom demo here: https://lnkd.in/gNr42utg To show what's possible, we created our own iMessage agent. We extended Norm to work over iMessage so you can control the Bland API via text. Text +1 (321) 424-0172 to create your first voice agent with Norm!

Yankees vs. Mets at Citi Field is already an incredible night. We're making it even better. Bland AI and AI Circle are hosting a private suite on May 16 at 7PM - open bar, limited spots, and a room full of senior leaders from financial services, healthcare, and insurance. Comment or DM us for a spot.

https://lnkd.in/gZyhmh2n Use Soulja boy's voice in our TTS studio!

"You're never live until you're making live calls to patients." Sage advice from David Bradshaw, former CIO of a major health system and one of our healthcare implementation partners. Schedule a demo to see how voice AI can improve the patient experience. https://lnkd.in/gTVrMwr4

Our customer and implementation partner, David Bradshaw, Chief Transformation and Technology Officer at Guideway Care, on why self-hosted infrastructure for voice AI matters to large healthcare organizations. "Architecturally, what we like about Bland, is we're not connecting to a bunch of APIs and disparate cloud systems: TTS from this vendor, LLM from that vendor, voice from that vendor. Their architecture allows us one place to go, one tenant, for our organization... And all of that data stays inside of that tenant which helps us from a security and confidence standpoint. But also, as we vet this through our larger corporations and health systems, we pass the security reviews with ease."

https://lnkd.in/gN6KYBjm Check out our new voices. Call in to 415-480-0000