Privacy Policy

This Privacy Notice for MuseSpark AI ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.musespark.ai or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice.

What personal information do we process?
We may process personal information depending on how you interact with us and the Services, including account information, usage data, and content you submit.

Do we process sensitive personal information?
We do not process sensitive personal information.

Do we collect information from third parties?
We may receive limited data from third-party services such as login providers or analytics tools.

How do we process your information?
We process your information to provide, improve, and secure our Services, communicate with you, and comply with legal obligations.

In what situations do we share personal information?
We may share information with service providers, for legal reasons, or during business transfers.

What are your rights?
Depending on your location, you may have rights to access, correct, or delete your personal information.

How do you exercise your rights?
You can contact us at [email protected].

1.WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products, or contact us.

Personal Information Provided by You:

• Email address
• Username
• Account credentials
• Billing information (processed via third-party providers)

Payment Data

We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by third-party providers (such as Stripe).

Usage Data

We automatically collect certain information when you use our Services:

• IP address
• Device and browser type
• Operating system
• Pages viewed and interactions
• Time spent on pages

Content Data (Important for AI Products)

We collect and process content you submit, including:

• Prompts or inputs
• Uploaded files
• Generated outputs

Social Media Login Data

If you register using a social account (e.g., Google), we may receive profile data such as your name and email.

2.HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and secure our Services.

We process your personal information for the following purposes:

• To create and manage user accounts
• To provide AI-powered features (e.g., video generation)
• To improve product performance and user experience
• To communicate with users
• To prevent fraud and ensure security
• To comply with legal obligations

3.WHAT LEGAL BASES DO WE RELY ON?

If you are in the EEA or UK, we rely on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate interests

4.WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your information in the following situations:

• Service Providers (cloud hosting, analytics, payment processors)
• Business Transfers (merger, acquisition, or sale)
• Legal Requirements (law enforcement or regulatory requests)

5.DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. We use cookies and similar technologies to:

• Maintain sessions
• Analyze usage
• Improve performance
• Deliver relevant content

For more information, please refer to our Cookie Policy.

6.DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We provide AI-powered tools.

Our Services include AI-powered features such as:

• Video generation
• Content generation

How We Process Data Using AI

We process your inputs and generated outputs to provide and improve our AI features. We do not use your content to train models in a way that identifies you personally.

7.HOW DO WE HANDLE SOCIAL LOGINS?

If you choose to register using a third-party account, we receive certain profile information. We recommend reviewing their privacy policies.

8.IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Yes. Your data may be transferred and processed in countries outside your own. We take appropriate safeguards to protect your data.

9.HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary for business and legal purposes.

10.DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from individuals under 13.

11.WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Object to processing
• Withdraw consent

12.HOW CAN YOU CONTACT US?

If you have questions about this Privacy Notice, contact us at:

Email: [email protected]