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The Heartbeat

The Heartbeat

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The 5 Most Difficult Employees (And How To Actually Handle Them)
 • Claire Lew
How To Get Good at Strategy
 • Claire Lew
What Real Feedback Sounds Like
 • Claire Lew
The 10 Biggest Leadership Blindspots Based on 10 Years of Research
 • Claire Lew
If You're a Nice Person, Read This Before Giving Feedback
 • Claire Lew
The Hidden Ways Leaders Unintentionally Punish Their Top Performers
 • Claire Lew
9 Questions to Ask When You Start to Notice Underperformance
Troubleshooting performance early, when you’re not entirely sure what the issue is...
 • Claire Lew
How to Raise Performance Without Burning Out Your Team
Why the obvious doesn't work when the stakes are high — and what to do instead.
 • Claire Lew
What Real Feedback Sounds Like
You’ve probably faced these exact situations. Here’s how to finally say the thing.
 • Claire Lew
When You Can't Offer Your Top Performer a Promotion, What to Offer Them Instead
5 ways to enable meaningful growth for your team when traditional advancement isn't on the table
 • Claire Lew
Lessons From An Angry Uber All-Hands Meeting
The hardest test of leadership isn't giving — it's taking away
 • Claire Lew
How To Get Good at Strategy
Quick pointers for improving your strategic thinking as a leader
 • Claire Lew
The Interpreter's Dilemma
How to take abrupt and/or vague senior-level directives and turn it into team action
 • Claire Lew
The Heartbeat
The Heartbeat
Nuanced insights that help leaders navigate pressure and complexity — distilled from working with 50,000+ leaders. Written and illustrated by Claire Lew, Founder & CEO of Canopy.

The Heartbeat

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