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Incident Status

Redundancy lost

Components

Public network

Locations

MIA1



June 29, 2026 21:45 UTC
INVESTIGATING

We have detected a failure at one of the public network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

June 15, 2026 05:00 - July 17, 2026 17:00 UTC



June 15, 2026 05:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The power substation feeding the data center has scheduled power feed maintenance in the listed location. During the works, the data center will be transferred to generators. Unavailability of your servers is not expected.

Components

Power system

Locations

SAO1

Schedule

June 22, 2026 11:00 - July 6, 2026 03:00 UTC



July 3, 2026 18:44 UTC
UPDATE

The power feed maintenance has been extended until July 20, 03:00 UTC.

June 30, 2026 18:53 UTC
UPDATE

The power feed maintenance has been extended until July 13, 03:00 UTC.

June 22, 2026 11:00 UTC
UPDATE

The scheduled maintenance has begun.

June 17, 2026 11:50 UTC
UPDATE

The power feed maintenance has been rescheduled for June 22, 11:00 UTC.

June 17, 2026 11:02 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in this location will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

July 1, 2026 00:00 - July 27, 2026 16:00 UTC



July 1, 2026 00:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

LUX1, LUX2

Schedule

July 6, 2026 06:00 - July 24, 2026 17:00 UTC



July 6, 2026 06:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, uninterruptible power supply (UPS) in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

DFW5

Schedule

July 6, 2026 12:00 - September 5, 2026 01:00 UTC



July 6, 2026 12:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

July 8, 2026 00:00 - July 10, 2026 13:00 UTC



July 8, 2026 00:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled maintenance of the uninterruptible power supplies (UPS) in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

July 8, 2026 05:00 - July 9, 2026 17:00 UTC



July 8, 2026 05:00 UTC
UPDATE

The scheduled maintenance has begun.

Servers.com website




Operational

Portal - portal.servers.com




Operational

Ticket/e-mail system




Operational

Public network




Redundancy lost

Global Private Network




Operational

Direct Connect




Operational

Power system




Planned Maintenance

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Cooling system




Operational

Scheduled Maintenance

Power feed maintenancePlanned Maintenance

Schedule

July 9, 2026 22:00 - July 10, 2026 23:00 UTC

Components

Power system

Locations

SJC2

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power distribution panels in this location will be maintained for a new installation. Unavailability of your servers is not expected.

Schedule

July 10, 2026 07:00 - 12:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

WAS3

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.

Schedule

July 10, 2026 17:00 - 22:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SJC2

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Ticket system maintenancePlanned Maintenance

Schedule

July 11, 2026 08:00 - 16:00 UTC

Components

Ticket/e-mail system

Locations

Global

Description

We have scheduled maintenance of the ticket system to improve its stability. The maintenance will not affect the availability of dedicated and cloud servers via the networks or the operation of our other services. During the maintenance, the following functionality will be unavailable for up to 7 hours: - creating or replying to support requests via the portal.servers.com; - contacting support via the [email protected] email. You will still be able to contact us via the chat at servers.com website.
Load Balancer maintenancePlanned Maintenance

Schedule

July 13, 2026 02:00 - 05:00 UTC

Components

Load balancers

Locations

AMS3

Description

We have scheduled the Load Balancer service maintenance in the listed location. During the maintenance, we will optimize our internal Load Balancer service infrastructure. During the works, TCP sessions established through the Load Balancers will be interrupted for up to two minutes.
Power feed maintenancePlanned Maintenance

Schedule

July 14, 2026 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled uninterruptible power supply (UPS) maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.

Schedule

July 14, 2026 17:00 - 22:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SJC3

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Power feed maintenancePlanned Maintenance

Schedule

July 17, 2026 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 17, 2026 06:00 - July 24, 2026 19:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled power feed maintenance in the listed location. During the works, power generators of power feeds in this location will be maintained. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 18, 2026 12:00 - 21:00 UTC

Components

Power system

Locations

DFW1, DFW2, DFW3, DFW4

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 20, 2026 11:00 - July 23, 2026 01:00 UTC

Components

Power system

Locations

WAS3, WAS4

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 26, 2026 13:00 - August 4, 2026 02:00 UTC

Components

Power system

Locations

SJC1, SJC2, SJC3

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.


June 28, 2026 23:22 UTC
UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on July 26, 2026 13:00 (UTC).

May 27, 2026 17:09 UTC
UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on June 29, 2026 14:00 (UTC).

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