Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth will be performing network maintenance in the France voice market which will cause a brief disruption in connectivity resulting in the immediate re-route of traffic. Customers may observe the disruption but given the re-routing protocol, customers should not encounter any disruption to voice calls during the maintenance. Posted on
Dec 18, 2025 - 12:01 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Dec 22, 2025 - 12:59 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Dec 17, 2025 - 13:55 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Dec 17, 2025 - 13:56 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Dec 17, 2025 - 13:57 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Dec 17, 2025 - 13:58 EST
Resolved -
This incident has been resolved.
Dec 18, 15:07 EST
Identified -
Teams have identified the source of the incident and are working to resolve expected services.
Dec 18, 13:55 EST
Investigating -
Bandwidth Teams are investigating an incident impacting the Bandwidth App. Users of the App may experience unexpected portal latency or errors. This includes both UI and API. Orders may be delayed in processing.
Support Portal users may not be able to authenticate via the Bandwidth App.
Dec 18, 12:50 EST
Completed -
The scheduled maintenance has been completed.
Dec 18, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 02:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Dec 16, 16:04 EST
Completed -
The scheduled maintenance has been completed.
Dec 18, 03:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 23:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Nov 10, 14:22 EST