All Systems Operational

Transaction Processing Operational
API Operational
Webhooks Operational
Dashboard Operational
Money Movement Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Mastercard chargeback settlement data delay
Resolved - This incident has been resolved.
Sep 11, 14:14 UTC
Identified - Mastercard has declared an incident affecting the delivery of a subset of chargeback records. Settlement API summaries are not yet marked "complete", but all data is present except for a small subset of missing chargeback records. Partners who have delayed chargeback records have been notified.
Sep 10, 21:50 UTC

Sep 10, 2026

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Elevated errors and latency on tokenization deactivation
Resolved - This incident has been resolved.
Sep 3, 22:08 UTC
Identified - We are seeing elevated 500 responses and increased latency on POST /v1/tokenizations/{tokenization_token}/deactivate for Mastercard tokenizations, beginning around 13:00 UTC. This is caused by a degradation in Mastercard's MDES Customer Service API. Mastercard has acknowledged the issue and is working on it.
Sep 3, 20:13 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

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