Incident Management
Auto-created incidents with INC-YYYY-NNNN numbering, full event timelines, acknowledgment workflows, resolution notes, and AI-powered postmortem generation.
Vigiles covers the complete incident lifecycle. Detect outages from 12 APAC locations, route alerts to your on-call team, coordinate response, publish status pages, and generate AI postmortems. All in one platform.
Incident Management
Vigiles handles the complete incident lifecycle, from the first failed check to the final postmortem report.
HTTP, TCP, DNS, and SSL checks from 12 APAC locations (20 planned). Multi-region confirmation before alerting.
Instant alerts via Slack, Teams, email, webhooks, Telegram, WhatsApp. Down and recovery both.
On-call schedules route alerts to the right person. Acknowledge, track timeline, coordinate your team.
Real-time status pages for customers. Password-protect for internal stakeholder access.
AI-generated postmortems: root cause, impact, timeline, corrective actions. Close the loop every time.
Features
Everything from detection to postmortem, with the collaboration tools your engineering team needs.
Auto-created incidents with INC-YYYY-NNNN numbering, full event timelines, acknowledgment workflows, resolution notes, and AI-powered postmortem generation.
Define daily or weekly rotations. Alerts automatically route to whoever is on-call. Override support for leave and coverage changes.
Invite your team with role-based access (owner, admin, member, viewer). Shared monitors, incidents, and status pages across your entire workspace.
Generate structured postmortems in seconds after an incident closes. Root cause, timeline, impact summary, and corrective actions. Ready to share. Pro+ plan.
Slack, Teams, email, webhooks (HMAC-signed), Telegram, and WhatsApp. Down and recovery notifications. Multiple channels per monitor.
Public or password-protected pages with custom branding, real-time incident data, email subscriptions, and 90-day uptime history.
On-Call Scheduling
Define your team rotation (daily or weekly) and Vigiles automatically routes alerts to whoever is on-call when an incident fires. Override support means coverage gaps are never a problem.
Workspace Collaboration
Invite colleagues to your workspace with fine-grained roles. Owners control billing, admins manage configuration, members respond to incidents, viewers get read-only access.
External Monitoring
HTTP, TCP, DNS, and SSL checks from 12 dedicated APAC locations. The external view your users actually experience.
Status codes, response time, content verification. GET, POST, and HEAD. Multi-region failure confirmation before alerting.
Verify open ports on any host. Databases, SSH servers, custom services. If it listens on a port, we monitor it.
Resolution checks from multiple nameservers. Catch propagation failures and DNS outages before your users notice them.
Expiry tracking, issuer verification, validity monitoring. Never let a certificate expire silently and trigger an outage.
Global Coverage
The deepest Asia-Pacific monitoring coverage available. Every node is a dedicated instance with its own Elastic IP for firewall whitelisting.
Status Pages
Beautiful public status pages your customers trust, with optional password protection for internal or stakeholder-only views. Real-time data, incident history, and email subscriptions included.
Pricing
Vigiles is a complete incident management platform. Your account is free. You only pay for workspaces that need paid features.
Free
Get started
per workspace
Your account is always free. Plans apply per workspace.
Starter
For growing teams
per workspace / month
Your account is always free. Plans apply per workspace.
Pro
Scale with confidence
per workspace / month
Your account is always free. Plans apply per workspace.
Business
Enterprise-grade
per workspace
Your account is always free. Plans apply per workspace.
Vigiles bills per workspace, not per account. Your account is free forever. You only pay for workspaces that need paid features.
Your Vigiles account can hold multiple workspaces. Think of workspaces as separate environments: one for production, one for staging, one for a client project. Each workspace has its own monitors, incidents, status pages, team members, and billing.
Your production workspace might be on Pro (S$99/mo) with 200 monitors and 1-minute checks. Your staging workspace can stay on Free with 10 monitors. You only pay for what each workspace needs.
Every workspace starts on the Free plan with 10 monitors, 3 APAC check locations, email alerts, and 1 status page. No credit card required. Upgrade any workspace independently when you need more.
Invite your team to any workspace. Each person signs in with one account and switches between workspaces. Their role (owner, admin, member, viewer) can be different in each workspace. Team member limits depend on the workspace's plan.
Monthly total: S$138 (Pro + Starter)
All prices in Singapore Dollars (SGD).
FAQ
Roadmap
We build in the open. Here's what shipped and what's coming in 2026.
Every workspace starts free with 10 monitors, email alerts, and 1 status page. No credit card. No commitment.
Create Free Account