How Can I Log In to CapCut?
Logging in to CapCut is simple and can be done on mobile, PC, or web. Follow the steps below to access your account, whether you are a new user or already have an account.
CapCut Help & Support
Find FAQs, video tutorials, and troubleshooting articles. Learn how to make the most of every CapCut feature with ease.
Account Setting
View allHow Do I Make My Account Private?
As of January 2026, CapCut does not offer a "private account" feature on any platform—including Web, Desktop (Windows/macOS), and Mobile (iOS/Android).
How to Change My Profile Picture in CapCut PC?
As of January 2026, neither CapCut Web or CapCut Desktop (PC/Mac) supports changing your profile picture. This functionality is exclusively available on the CapCut Mobile App.
When the "Age Restriction" Appeal Deadline Expires: How to Get a Refund?
The refund process depends on where and how you made your purchase.
How to Change My Avatar and Nickname in CapCut?
You can update your avatar and nickname in CapCut to personalize how your profile appears.
How to Find My UID / DID in CapCut?
Your UID (User ID) and DID (Device ID) are unique identifiers that help CapCut support locate and troubleshoot your account.
What Is the Age Restriction in My Country or Region?
If you can use CapCut normally in your country or region, it means your account already meets the local age requirements.
User Interface and Settings
View allWhy Did Feature Locations or the UI Change After I Updated CapCut?
CapCut regularly releases updates across all platforms—mobile, desktop, and web—to improve performance, introduce new features, and enhance the overall user experience.
Why Can't I Find CapCut for iPad in The U.S?
We're excited to let you know that the dedicated iPad app is currently in Beta development.
Why Can't I Precisely Select Certain Functions on an iPad?
This is a known usability challenge when using CapCut on iPad, and it's primarily due to how the app is currently optimized (or not fully optimized) for tablet touch interaction.
Will the CapCut App Be Taken Offline and Replaced by CapCut for iPad?
The CapCut mobile app will not be taken offline or replaced by CapCut for iPad. Both versions are actively supported and designed for different editing needs and use cases.
What The Videos I Can See on Other CapCut Users' Profile?
The Videos you see on the Template tab or on some users' profile pages are templates created by CapCut creators. These are not finished videos, but reusable designs that help you create your own videos quickly and easily.
What is The Feature Difference Between CapCut App and CapCut for iPad?
CapCut offers tailored editing experiences across devices. While both the CapCut mobile app and CapCut for iPad support powerful video creation, CapCut for iPad is designed for more advanced and complex editing workflows.
Templates & Trends
View allHow Do I Recognise Subtitles?
As of January 2026, CapCut's Auto Caption (also called "Recognise Subtitles") feature uses AI speech-to-text technology to automatically generate subtitles from spoken audio in your video.
How Do I Import Subtitles?
CapCut supports importing external subtitle files—primarily in SRT (.srt) or TXT (.txt) format—so you can use subtitles in any language, including those not covered by its built-in auto-captioning system.
What Should I Do If I Can't Find The Material for The Text Font or Text Template?
If you're unable to locate your desired text fonts or templates in CapCut, please follow these platform-specific steps.
How to Convert Simplified Chinese to Traditional Chinese in CapCut?
CapCut does not have a built-in feature to automatically convert text from Simplified Chinese to Traditional Chinese within the app. However, you can still achieve this conversion using system-level tools or external methods—depending on your device and platform.
How Do I Fix It If I Can't Add Line Breaks or Enter More Text?
This issue is usually caused by keyboard settings (where "Enter" acts as "Done") or because you have hit the character limit for that specific text box.
What Are the Font Units in CapCut, and How Do I Convert Them to Pixels and Word Font Sizes?
CapCut uses an internal, relative font size unit that is not directly labeled as pixels (px), points (pt), or ems. This unit is consistent across platforms but does not map 1:1 to standard design or word processing units like CSS pixels or Microsoft Word font sizes.
AI Features
View allWhy Is the Final Effect of My Design Not as Expected?
CapCut is continuously improving its AI and creative features to better support different styles, formats, and creative needs.
Why Am I Seeing Garbled Text When I Use AI Design?
"Garbled text" (e.g., random symbols like "#@!%", distorted characters, or unreadable glyphs) in AI-generated images typically occurs when the AI model attempts to simulate text-like shapes without understanding real language, or when non-Latin scripts are misrendered due to font or encoding limitations.
Why Did the People or Objects in My Generated Image Change Unexpectedly?
When using AI image generation in CapCut, you may notice that people, objects, colors, poses, or scene elements differ significantly between generations—even with the same prompt.
Why Does My Project Feel Like It Lacks Creativity or Good Design?
When using AI-powered design tools in CapCut, you might sometimes feel your output looks generic, uninspired, or visually unbalanced—even when following prompts carefully. This isn't a flaw in the tool, but often stems from how prompts are framed, the level of creative guidance provided, or the inherent limitations of current generative models.
Why Is the Layout Effect So Poor in My Project?
A "poor layout effect" in your CapCut project—such as misaligned elements, cluttered composition, inconsistent spacing, or unbalanced visuals—can stem from several causes, including template limitations, manual editing choices, resolution mismatches, or how AI-generated assets are integrated.
Why Are the Images I Generated Not Clear?
Low clarity in AI-generated images within CapCut can result from model limitations, resolution settings, prompt quality, or post-generation scaling.
Editing & Exporting
View allWhat Should I Do When "Apply to All Captions" Doesn't Work in Automatic Subtitling?
The "Apply to all captions" feature in CapCut allows you to apply a single style (font, color, size, animation, etc.) to every auto-generated subtitle in your project.
How to Recognize Bilingual Subtitles?
CapCut International supports one-click generation of bilingual subtitles, automatically recognizing and translating spoken content in videos without manual input.
How to Batch Edit Newly Created Text in CapCut?
Currently, when you add text using Text → Add text or Captions → Add captions in the video editing interface, CapCut does not support batch editing for text position, style, or size.
Why Can't I Edit or Modify the Text?
If you're unable to edit or change text in CapCut, it's usually because the text track isn't selected or the app is experiencing a temporary issue.
Why Does Recognition Say "No Audio" Even Though Sound Is On?
This usually happens because the software cannot detect a valid audio source for processing.
What If the Recognition of Subtitles Is Stuck at 99%?
This issue can occur on Mobile, Desktop, and Web, though the causes and solutions differ slightly per platform.
Download & Install
View allHow Do I Return to an Older Version of CapCut on PC?
Due to continuous software iterations, older versions may contain known defects or security vulnerabilities and may not be compatible with new features. To ensure you have the best user experience and optimal security, we strongly recommend using the latest version of CapCut.
Why Am I Being Forced to Update CapCut on PC?
Regular updates are essential to ensure CapCut operates securely and efficiently. By keeping your app up to date, you gain access to the latest features, improvements in performance, and important security enhancements that protect your projects and data.
Where Can I Find My Current Version?
You can easily check your current CapCut version on both desktop and mobile devices. Follow the steps below based on the platform you're using.
Why Should I Update to a New Version of CapCut?
Keeping CapCut up to date ensures you get the best possible editing experience. New versions are designed to be faster, more stable, and packed with powerful features to help you create high-quality videos more easily.
How Do I Get the Latest Version of the CapCut App?
To access the newest features, improvements, and bug fixes, make sure you're using the latest version of the CapCut app. Follow the steps below to check for updates on your device.
How Can I Update CapCut to The Latest Version on PC?
Keeping CapCut Desktop up to date ensures you have access to the latest features, performance improvements, and bug fixes. You can easily check for updates directly within the app by following the steps below.
