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Frequently Asked Questions

Everything you need to know about Cloud 66. Get answers to common questions about pricing, features, deployment, and more.

General Questions

Common questions about Cloud 66 and our platform.

Cloud 66 is a platform for deploying and managing applications on the cloud.
No. We use your own cloud provider to build and deploy your application. This is like a PaaS, but for your own cloud provider.
You have full control over the servers. You can install any software you want, and you can use any configuration you want.
Yes! All services and components installed on your servers are configured in their native configuration files that are backed by a git repository.

Pricing & Plans

Everything you need to know about our pricing and plans.

Yes! Our Free plan includes 1 deployment server, 1 static site, and 5 deployments per 24 hours. You can start building and deploying immediately without any payment information required.
Annual billing offers significant savings - typically 20% or more compared to monthly pricing. For example, the Team plan costs $47/month when billed annually versus $59/month when billed monthly.
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.
Most features have clear overage pricing. For example, additional servers cost $12-15/month, additional team members cost $5/month, and extra build minutes cost $0.03 per minute. You'll never be surprised by unexpected charges.
No, we don't provide the servers. You use your own cloud provider (AWS, Google Cloud, Azure, etc.) and pay them directly for server costs. Cloud 66 only charges for the platform management and deployment services.
No setup fees and no long-term commitments required. You can cancel your subscription at any time. Even our annual plans can be cancelled - you just won't receive the annual billing discount for future payments.
Enterprise plans include everything in Business plus custom SLAs, dedicated account management, priority support, custom integrations, dedicated and on-prem deployment options and volume discounts. Contact our sales team for custom pricing based on your specific needs.
Yes! We offer special pricing for qualified startups and educational institutions. Contact our sales team to learn about our startup and education programs.

Enterprise

Answers to enterprise questions about security, control and compliance.

Yes. Cloud 66 provisions clusters inside your AWS/GCP/Azure/DO accounts under your control and billing.
Define policies for limits, pod security contexts and allowed images; they're enforced on every deployment.
Cloud 66 automates control-plane and node updates, reducing exposure and operational burden.
Yes. Teams deploy into isolated namespaces with RBAC and quotas for autonomy within guardrails.
Yes. Use built-in integrations or forward to your existing enterprise observability tools.

Cloud 66 Rails

Deploy Rails applications to VMs with full control.

Cloud 66 Rails deploys your Rails applications to VMs, while Cloud 66 Deploy deploys your applications to containers. Cloud 66 Rails is built exclusively for Rails applications.
Yes! We can help you migrate your Rails application to Cloud 66 Rails. Just contact our team and we'll be more than happy to help you.
Yes! You have full control over the servers. You can install any software you want, and you can use any configuration you want. You can also SSH into the servers using the SSH key you provided when you created your application.
Yes! All services and components installed on your servers are configured in their native configuration files that are backed by a git repository.

Cloud 66 Deploy

Deploy containerized applications with Kubernetes management.

Cloud 66 Rails deploys your Rails applications to VMs, while Cloud 66 Deploy deploys your applications to containers. Cloud 66 Rails is built exclusively for Rails applications.
Cloud 66 Deploy works by building and managing a Kubernetes cluster for you. While you can access the cluster, Cloud 66 Deploy takes care of building your images, deploying your applications, and managing your servers.
Cloud 66 builds and configures your servers, ensures they are up to date and secure, builds your images and provides you with a container registry. It also comes with many features to help you monitor and manage your applications, including a dashboard, logs, metrics, and more.
Yes! All services and components installed on your servers are configured in their native configuration files that are backed by a git repository.
A BuildServer is a server that is used to build your images from your source code or Dockerfiles.

Static Sites

Deploy static sites and JAMstack applications.

Cloud 66 Static Sites generates your site by building your site with your static site generator of choice and then uploading the assets to your S3-compatible storage. We take care of traffic redirects, SSL certificates and more.
As your site is hosted on S3, it is available worldwide and is as reliable as your S3 provider. We recommend using a CDN to serve your site from a location closer to your users.
Yes! You can use Cloud 66 Static Sites, Cloud 66 Deploy or Cloud 66 Rails together to build your site and deploy it to your servers with shared settings and secrets on the same cloud provider.
Cloud 66 Static Sites supports AWS, GCP, Azure, DigitalOcean and Hetzner.

Multi-tenant SaaS

Deploy dedicated SaaS solutions for your customers.

Yes. Use manifests to provision and deploy to AWS, GCP, Azure, DO or on‑prem, keeping a consistent process.
Coordinate with group deployments and previews, roll out in waves and rollback safely if needed.
Run each customer in an isolated namespace/cluster and pin versions per tenant to control upgrade cadence.
TLS, RBAC, secrets, policy enforcement and automated patching ensure secure defaults across installs.
Yes. Operate via limited ingress/egress using bastions or VPNs for high‑security environments.

For Startups

Scale from prototype to production with Cloud 66.

You get PaaS‑like automation (builds, deploys, SSL, scaling) but your apps and databases run in your own cloud accounts with full control and portability.
Yes. Many teams start on a PaaS and move to Cloud 66 for control and cost. Bring Rails, Node, containers or static sites without rebuilding your stack.
AWS, Google Cloud, Azure, DigitalOcean, Hetzner and more. You can also mix providers and move between them without re‑platforming.
Pricing scales with usage—based on servers and services you run—so you can prototype on a budget and pay more only as you grow.
Yes. Resources run in your accounts and remain accessible via SSH for custom packages, performance tuning and integrations.

E-commerce

Deploy scalable online stores and e-commerce platforms.

Yes. Deploy full‑stack shops on Rails/Node/PHP with managed databases, caches and background workers.
Host order processing, inventory sync, personalization, analytics and marketing automation services that integrate via webhooks/APIs.
Auto‑scaling, load balancing and zero‑downtime deploys keep performance steady during spikes.
TLS, hardened servers, RBAC, secrets management and audit trails support compliance responsibilities.
Role‑based access lets you grant read‑only access for support, marketing or analytics teams per project.

For Agencies

Manage multiple client projects with ease.

Yes. Cloud 66 provisions and manages resources in the client's AWS/GCP/Azure/DO accounts using their credentials, so they keep ownership.
Use teams and RBAC to grant access per project and role. Onboard and offboard staff instantly across many clients.
Yes. Usage is reported at the project level, making it straightforward to allocate costs and invoice clients.
Yes. Blue‑green, canary and rolling deployments are supported to minimize service interruptions.
Rails, containers and static sites, so you can adapt to diverse client requirements.
Contact Us

Still have questions?

Can't find the answer you're looking for? Our team is here to help you get started with Cloud 66.