We often find articles that we find relevant and/or useful and that we'd like to share with the Drupal community.
- Balancing Accountability and Compassion in the Drupal Community
- "One of the questions that we hear regularly at the Drupal Community Working Group (CWG) is how we handle people who have been banned from various spaces in the Drupal community for violations of our community Code of Conduct..."
- What to Do When You've Said the Wrong Thing
- "You might think you need to apologize for one throwaway comment, but to this other person, this might be part of a larger pattern of thoughtlessness on your part."
- What a very bad day at work taught me about building Stack Overflow’s community
- "Even kind feedback can come off as caustic and mean when there is a mob of people behind it. No matter how nicely they say it, when a large group of people you really respect publicly challenge something you’ve done it can feel like a personal attack."
- Repairing Justice: How to Fix the Internet (audio)
- On the Media experiments with a radical approach for detoxifying the web.
- Can Restorative Justice Fix the Internet
- "Restorative justice is an alternative form of criminal justice that focuses on mediation. Often, an offender will meet with the victim and the broader community with a chance to make amends."
- The Feedback Fallacy
- "Feedback is about telling people what we think of their performance and how they should do it better—whether they’re giving an effective presentation, leading a team, or creating a strategy. And on that, the research is clear: Telling people what we think of their performance doesn’t help them thrive and excel, and telling people how we think they should improve actually hinders learning."
