Margaret Fero

Margaret Fero

Oakland, California, United States
4K followers 500+ connections

About

I'm a passionate, growth-oriented leader with extensive experience in cross-functional…

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Experience

  • Neat Systems LLC Graphic

    Neat Systems LLC

    Oakland, California, United States

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    Oakland, California, United States

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    Oakland, California, United States

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    Remote

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    San Francisco, California

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    Oakland, CA

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    San Francisco Bay Area

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    Richmond, Indiana

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    Richmond, IN

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    Richmond, Indiana

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    Nanjing, Jiangsu, China

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    Nanjing, Jiangsu, China

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    Richmond, Indiana

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    Richmond, IN

Education

  • Earlham College Graphic

    Earlham College

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    Activities and Societies: Earlham Theatre Company, Spectrum, Dance Alloy, Concert Choir

    Double major in Theatre Arts with a Dramaturgy focus and Comparative Languages & Linguistics with a Two-Language concentration in Mandarin Chinese and Spanish. I was also heavily involved with semi-curricular activities in the Computer Science department, including a research group analyzing groupings of language patterns of the Sub-Regular Hierarchy and a workstudy position with the Pedagogical Tools group.

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Licenses & Certifications

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Volunteer Experience

  • Write the Docs Graphic

    Write The Docs Bay Area - SF City Coordinator

    Write the Docs

    - Present 7 years 5 months

    Science and Technology

    Work with broader Bay Area organizing team to schedule and host one meetup per month for people with an interest in software documentation at a location in the Bay Area. Lead the meetups within the city of San Francisco (approximately once per quarter) and assist with organizing activities for meetups in the South Bay and East Bay.

  • The Diana Initiative Graphic

    Virtual InfoBooth Volunteer

    The Diana Initiative

    - 1 month

    Science and Technology

    -Learned to use Hopin platform before the event.
    -Familiarized myself with the schedule, policies, organization, and code of conduct of the event before it opened.
    -Answered attendee questions about schedule, policies, event structure, and occasionally hacking or community norms. Found someone who knew to answer questions that I couldn't answer myself.

  • Red Team Village Graphic

    Virtual InfoBooth Volunteer

    Red Team Village

    - 1 month

    Science and Technology

    -Familiarized myself with the schedule, policies, and code of conduct of the event before it opened.
    -Answered attendee questions about schedule, policies, code of conduct, and occasionally hacking or community norms. Found someone who knew to answer questions about hacking or community norms that I couldn't answer myself.

  • CircleCityCon Graphic

    Virtual InfoBooth Volunteer

    CircleCityCon

    - 2 months

    Science and Technology

    -Learned to use and moderate Discord.
    -Familiarized myself with the schedule, policies, and code of conduct of the event before it opened.
    -Answered attendee questions about schedule, policies, code of conduct, and occasionally hacking or community norms. Found someone who knew to answer questions about hacking or community norms that I couldn't answer myself.

  • Alameda County Registrar of Voters Graphic

    Poll Worker

    Alameda County Registrar of Voters

    - 1 month

    Politics

    CLERK
    • Assist with polling place setup prior to Election Day
    • Assist with opening/closing procedures
    • Follow Poll Worker Job Card duties and assist voters on Election Day

    *ASSIGNED AS BILINGUAL
    • Assessed in English and Chinese, and serve at a designated bilingual Polling Place
    • Must take and pass additional 30 minutes of online training in Chinese each election

  • Bag Stuffer

    Bsides SF

    - 1 month

    Science and Technology

    Worked with a team to fill attendee gift bags with engagement items provided by sponsors.

  • Priceless Planner

    Priceless

    - Present 7 years 3 months

    Arts and Culture

    I co-coordinated the Inventory and Resource Coordination Cluster, which involved inventorying the organization's objects as well as assisting in truck load, setup, strike, and truck unload.

    For the 2020 virtual event, I served as Zoom moderator throughout the event in case of conduct violations or technical difficulties.

  • Alameda County Registrar of Voters Graphic

    Poll Worker

    Alameda County Registrar of Voters

    - 1 month

    Politics

    CLERK
    • Assist with opening/closing procedures
    • Follow Poll Worker Job Card duties and assist voters on Election Day
    • May ride with Inspector to return supplies to assigned Return Center (2 person rule)
    *ASSIGNED AS BILINGUAL
    • Assessed in English and Chinese, and serve at a designated bilingual Polling Place
    • Must take and pass additional 30 minutes of online training in Chinese each election

  • Events Coordinator

    Rose City Coffee Co-Op

    - 9 months

    Social Services

    Received and approved applications to host events in the shop. Collected and analyzed data on attendance at events and shifts.

  • Barista

    Rose City Coffee Co-Op

    - 10 months

    Created coffee-based beverages and maintained an atmosphere conducive to group project development and student networking.

  • Upper-Level English Teacher

    Nanxiucun Community Center (Nanjing, Jiangsu, China)

    - 5 months

    Education

    Created curriculum and lesson plans. Taught Spoken English to Chinese students ages 8-14 as a supplement to written English taught in schools.

  • Lower-Level English Teacher

    Nanxiucun Community Center (Nanjing, Jiangsu, China)

    - 5 months

    Education

    Created a curriculum and lesson plans. Taught spoken English to Chinese children ages 4-10 as an introduction for younger students and supplement to written English courses provided by schools for older students in Nanjing, China.

  • All-Purpose Volunteer

    Woodland Hills Girls' Softball Association (Pittsburgh, PA)

    - 4 months

    Children

    Worked in the snack bar for all of the games, was on call for and occasionally performed minor first aid, and sang the National Anthem for the Championship games.

  • MoveOn.org Graphic

    Greater Pittsburgh Regional Council: Core Member

    MoveOn.org

    - 1 year 8 months

    Civil Rights and Social Action

    Organized political action and provided trainings for aspiring activists from Pittsburgh and the surrounding areas, including acting as the Co-Chair of the Community Committee for Pittsburgh's branch of the Other 98% Campaign.

  • Shady Side Academy Graphic

    Writing Center Scribe

    Shady Side Academy

    - 1 year 9 months

    Education

    As nominated, took a training course preparing me to work as a writing tutor and copyeditor, then assisted high school students in improving their writing skills while helping with essay editing or tutoring at the discretion of the student receiving help.

  • Shady Side Academy Graphic

    Science Department Tutor

    Shady Side Academy

    - 3 years

    Education

    Provided one-on-one and small group tutoring help for high school students struggling with introductory-level physics and chemistry classes, and led study sessions.

  • Shady Side Academy Graphic

    Computer Science Department Tutor

    Shady Side Academy

    - 3 years

    Education

    Provided tutoring help for high school students struggling with object-oriented programming theory, Java, HTML, RobotC, and JavaScript.

  • Assistant Coach of Junior Varsity Girls' Volleyball Team

    Word of God Catholic School (Swissvale, PA)

    - 11 months

    Children

    Organized stretches for warm-up and cool-down, and worked individually with girls who needed extra help with certain aspects of gameplay.

  • NumFOCUS Graphic

    Code of Conduct Working Group Member

    NumFOCUS

    - Present 1 year 4 months

    Science and Technology

    I serve on NumFocus's inaugural Code of Conduct Working Group (WG). Duties of NumFOCUS Code of Conduct WG members are described in full in the Code of Conduct, which is attached here.

  • Techtonica Graphic

    Office Hours Mentor

    Techtonica

    - Present 1 year 5 months

    Economic Empowerment

    I meet with women and nonbinary adults taking part in or recently graduated from Techtonica's project-based software engineering program to answer career questions and coach on resume and LinkedIn profile development.

Publications

  • Mosaic Theory of Information Security (for blue teams)

    ToorCon 21

    In this talk, we discuss the relationship between information combined under mosaic theory in finance and unintentional disclosures faced by security teams. After the talk, you should be able to present concerns about potentially-risky information to business stakeholders using a framework they may already know.

    Seemingly-insignificant information can be combined to constitute useful information you didn’t intend to reveal. In finance, this concept is called mosaic theory. Investment…

    In this talk, we discuss the relationship between information combined under mosaic theory in finance and unintentional disclosures faced by security teams. After the talk, you should be able to present concerns about potentially-risky information to business stakeholders using a framework they may already know.

    Seemingly-insignificant information can be combined to constitute useful information you didn’t intend to reveal. In finance, this concept is called mosaic theory. Investment analysts using this principle combine non-material information to develop significant insights into companies’ upcoming results without verging into insider trading.

    Many details, like those you might post to social media or include on a public resume, can be combined to deduce significant aspects of your organization’s private data. In non-financial information security, a similar principle applies. Small divergences from usual patterns can, when combined together, give a competitor or potential attacker hints about your organization’s strategy, upcoming product launches, or other confidential or proprietary information.

    See publication
  • Mosaic Theory of Information Security (for general audiences)

    Abstractions II

    In finance, a concept called mosaic theory says that non-material information in sufficient quantities can be combined to constitute useful information. Investment analysts using this principle combine non-material information to develop significant insights into companies’ upcoming results without verging into insider trading.

    In other words, a lot of insignificant details, like you might post to social media, can be combined to deduce significant aspects of your or your organization’s…

    In finance, a concept called mosaic theory says that non-material information in sufficient quantities can be combined to constitute useful information. Investment analysts using this principle combine non-material information to develop significant insights into companies’ upcoming results without verging into insider trading.

    In other words, a lot of insignificant details, like you might post to social media, can be combined to deduce significant aspects of your or your organization’s private data. In non-financial information security, a similar principle applies. Small divergences from usual patterns can, when combined together, give a competitor or potential attacker hints about your organization’s strategy, upcoming product launches, or your private personal information.

    In this talk, we discuss types of information you want to avoid posting about yourself or watch out for in your organization’s social media postings to avoid unintentional disclosures.

  • We Didn’t Know Until We Knew: A Journey Through End Times

    Abstractions II

    Last year, our documentation team’s cloud-based authoring tool collapsed. The authoring tool is our team’s core tool. It manages our version control, source control, collaboration, review status, and publishing. This tool collapsing was one of our worst-case-scenario situations. However, we had prepared for this possibility because of our pre-purchase risk assessment, and our mitigation allowed us to get our release out on time, within two weeks of the tool’s collapse.

    In this talk, I…

    Last year, our documentation team’s cloud-based authoring tool collapsed. The authoring tool is our team’s core tool. It manages our version control, source control, collaboration, review status, and publishing. This tool collapsing was one of our worst-case-scenario situations. However, we had prepared for this possibility because of our pre-purchase risk assessment, and our mitigation allowed us to get our release out on time, within two weeks of the tool’s collapse.

    In this talk, I walk through the warning signs we caught and the ones we missed as well as the mitigation strategies we had implemented that allowed us to recover with no disruption to our end-users. While this case study features an authoring tool, the strategies presented herein apply to any tool you rely on as a key part of your workflow.

  • Cross-Functional Code Reviews

    O'Reilly OSCON

    This updated version of my talk on implementing cross-functional code review processes incorporates more information about automated testing fits in than the previous version.

    See publication
  • Cross-Functional Code Reviews

    JavaOne

    Although nearly every development team uses some form of code review, code reviews are frequently used only among developers. Other developers are certainly a valuable audience for your code, but nondevelopers can also add value by applying their own perspectives to the work as early in the process as possible. This session discusses the benefits of having representatives from the product management, technical documentation, instructional design, user interface design, and user experience teams…

    Although nearly every development team uses some form of code review, code reviews are frequently used only among developers. Other developers are certainly a valuable audience for your code, but nondevelopers can also add value by applying their own perspectives to the work as early in the process as possible. This session discusses the benefits of having representatives from the product management, technical documentation, instructional design, user interface design, and user experience teams involved in your code review from the start, rather than beginning with just developers and not adding other teams’ considerations until later in the process.

    See publication
  • Cognitive and Subregular Complexity

    Formal Grammar

    A paper presenting a measure of cognitive complexity for subclasses of the regular languages that is based on model-theoretic complexity, independent of the implementation details of the cognitive mechanism, unlike approaches based on the description length of particular classes of grammars or automata, meaning that valid inferences can be made about cognitive mechanisms regardless of their actual implementation.

    Other authors
    • James Rogers
    • Jeffrey Heinz
    • Sean Wibel
    • Jeremy Hurst
    See publication

Courses

  • Acting I

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  • Acting II

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  • August Wilson Seminar

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  • Behind the Beat: Latin American Ethnomusicology

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  • CIEE Seminar on Living and Learning

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  • CLL Senior Capstone Experience

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  • Calligraphy

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  • Center for Applied Rationality Workshop, July 2014

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  • Comparative Analysis of Technical Theatre Terms in American English and Mandarin Chinese

    Independent Study

  • Computer Science Theory Group

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  • Contemporary Chinese Culture

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  • Descriptive Astronomy

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  • Development of Drama

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  • Directing

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  • Interpreting War in Spanish

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  • Introduction to Robotics

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  • Introduction to Tai Chi Jian

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  • Introduction to Tai Chi Quan

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  • Introduction to the Study of Literature

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  • Japanese Language

    JAPN101

  • Language and Learning

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  • Language and Linguistics

    SPAN380

  • Movement for the Stage

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  • Security Essentials Bootcamp Style

    SEC401

  • Senior Capstone Experience

    Theatre Arts

  • Senior Colloquium: Comparative Languages and Linguistics

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  • Spanish Language

    SPAN201 and SPAN202

  • Spoken Chinese Language, Advanced Intermediate

    Approximately 202 and 301

  • Spoken Mandarin, Advanced

    Approximately 301-302

  • Theatre History I (Greek Theatre To Restoration)

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  • Totalitarianism and Transformation: The USSR

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  • Written Chinese Language, Advanced

    Approximately 301-302

  • Written Chinese Language, Advanced Intermediate

    Approximately 202 and 301

Projects

  • Knowledge Article Cleanup and Reorganization

    - Present

    Created and tracked Salesforce reports to assess current usage of Knowledge Articles and find potential opportunities for quality improvement. Removed data corruptions and out-of-date content. Combined articles with duplicate information to ease information accessibility. Conducted cardsort-based user studies to create a new information architecture for Knowledge Articles.

    Other creators
  • Mandarin translation of The Gender Book

    Developing the official Mandarin Chinese translation of The Gender Book, to be released as an opensource translation under Creative Commons licensing.

  • Comparative Analysis of Emoticon Usage in English and Mandarin

    - Present

    Conducted a survey of emoticon usage by native and non-native speakers of English and Mandarin, Performed quantitative and qualitative analyses of responses, and Compiled results into a research paper for a senior thesis in Comparative Languages and Linguistics.

  • Alumni Directory Creation

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    Contacted alumni of Earlham College Department of Theatre Arts as a first step towards developing a directory of Theatre Arts alumni.

    Other creators
  • Computer Science Student Tutorial Revamp

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    Revised old tutorials. Created new tutorials. Revamped indexing of tutorials for easier accessibility.

  • Move The Light-Blocking Board to Shut The Barn Gate: Technical Theatre Terms in English and Mandarin

    Conducted interviews, Participated in rehearsals and performances, and Observed theatre artists at work, then Created a dictionary of technical theatre terms in English and Mandarin.

Honors & Awards

  • NCC Ambassador

    Navis

    Award and badge presented to the top 4 employees worldwide. Employees who received this award were among the top four participants providing value to customers in the first six months after the launch of the new Navis Collaboration Center community portal. Employees provided value by answering questions, writing Knowledge Articles and blog posts, and participating in groups.

  • James P. and Mary M. Mullin Endowed Scholarship

    General Earlham Endowed Scholarship Fund

    This scholarship was established in 1997 by Mary Mullin, a Quaker and parent of three Earlhamites. Mary died in 2009 at the age of 93. This scholarship is awarded to a student with demonstrated financial need and is awarded through the Earlham General Endowed Scholarship.

  • Mary Jane Harvey Memorial Award

    Earlham College Departments of Music, Art, and Drama

    "This award is presented to a student who has done distinguished work in the fields of art, drama, or music."

  • Earlham College Annual Research Conference Grant

    Earlham College Annual Research Conference Steering Committee

    Awards are given annually in the Fall to students on the basis of research proposal and are stipulated on the fact that work funded by these grants must be presented at the Annual Research Conference the following Spring. This proposal funded books used in a partial translation of "Jiang Gong's Reputation" accompanied by an analysis of its importance as a theatrical text in translation for western audiences.

  • Earlham College Applied Voice Scholarship

    Earlham College Department of Music

    A scholarship awarded based on participation in on-campus musical ensembles, success in past lessons, current skill level, and financial need. I have received this scholarship three times: in September 2011, January 2012, and September 2013.

  • Gargoyle Society Award

    Shady Side Academy

    Awarded to students who successfully participate in theatre productions three of their four years at Shady Side.

  • David R. Weill III Science Award

    Shady Side Academy

    Awarded to first-year students for excellence in a science course.

  • Raphael M. Sotak Honors

    Shady Side Academy

    Awarded to students who have demonstrated generosity of spirit, positive concern for others, and genuine compassion.

Languages

  • Arabic

    Elementary proficiency

  • Spanish

    Professional working proficiency

  • English

    Native or bilingual proficiency

  • Mandarin Chinese

    Professional working proficiency

  • Sign Languages

    Elementary proficiency

  • Dutch

    Limited working proficiency

  • Japanese

    Elementary proficiency

  • Korean

    Elementary proficiency

Organizations

  • GIAC Advisory Board

    Member

    - Present
  • Society for Human Resource Management (SHRM)

    Member

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    "The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 285,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates." -…

    "The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 285,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates." - https://www.shrm.org/about-shrm/pages/default.aspx

  • Society for Technical Communication

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  • Earlham Theatre Company

    Co-Convenor 2011-2012 and 2013-2014 Academic Years

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    There was a gap in membership while I was attending Nanjing University from Summer 2012-Summer 2013.

  • Clear Creek Monthly Meeting

    Attender

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  • Pittsburgh Area Slovak Folk Ensemble

    Performer

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  • Steel City Robotics Alliance

    Student Representative for Shady Side Academy, Member of Charter Committee

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