How to: Create Reason codes
Tutorial
Navigate to CEU/Retail/Area page Under Setup click Reason codes Create new reason code by clicking New
In this example we will use AreaCode for number Collect area code for description and prompt. Set it as required and collect once per transaction. We also going to set min and max length to 3.
Navigate to CEU/Product information management/Common/Released products
Find product with Item number 0113 Open product for edit. Select Retail tab and click Reason codes button. In the new window Reason code table assignments click new and on the new row under the Reason code number select AreaCode. Close window.
Navigate to CEU/Retail/Area page
Under Periodic/Data distribution click Create actions click Ok on that window to create actions. Under Periodic/Data distribution click Distribution schedule. Select job A-1030 and click Run directly
Once job finished successfully open POS. Click Item Search Find item 0113 and click OK
Enter area code and click OK
Complete the purchase by tendering the transaction.
Go back to AX. Navigate to CEU/Retail/Area page
Under Periodic/Data distribution click Distribution schedule. Select job P-0001 and click Run directly
Navigate to CEU/Retail/Area page Under Inquiries click Retail store transactions Select the transaction then click Transactions and select Reason code transactions