Interview Skills
Presented by: Lucia V. Cook Catch the Fever March 2014
Interview Skills
O Purpose
O Interviewer and candidate to deter ine i!
there is a correct !it between the .
O First i "ressions are key !or both "arties
invo#ved $ !irst i "ressions #ast% so count.
ake it
Interview Skills
O 3 Step Process
O &e!ore the Interview O 'urin( the Interview O )!ter the Interview
Pre-Interview
O Know Yourself
O *hat are O *hat a
y stren(ths+ I (ood at doin(+
O Do your homework
O *hat do I know about this co "any+
O Be prepared for questions
O ,ou wi## be asked -uestions on your stren(ths O ,ou shou#d be ready to ask -uestions about the
.ob/co "any
Pre-Interview
O What to Bring
O 0ote"ad 1 Pen O 2esu
O What Not to Bring
O Friends% !a
i#y
e bers or chi#dren % turn the 4FF.
O Ce## "hones3 i! you have the
O I"ods or any other e#ectrica# devices O Food / 'rinks O )nythin( 'istractin(
Dress for Success
You ne er get a second chance to make a first!impression
O 5air shou#d be c#ean and co bed. O Fin(ernai#s
ust be c#ean with no (audy "o#ish. ini u . &rush
O 6ee" "er!u e% co#o(ne and a!tershave to a
your teeth and don7t !or(et deodorant.
O
Women: dress% skirt 8not too short9% or dress "ants with a nice b#ouse or b#a:er. 0o e;cessive .ewe#ry% ake3u"% or un(roo ed hair. "en: "ants 8not .eans<9% co##ared shirt% tie% s"ort coat and shoes. ) suit is not a#ways necessary.
The Interview
O =hake hands !ir #y with the interviewer. )
!ir
hand shake is i "ortant and 4F>?0 ishand#ed.
O *hi#e shakin( hands%
ake (ood eye contact% s i#e and (reet the "erson with @P#eased to eet you% I a AB Ms.% un#ess invited to do otherwise.
O &e "o#iteC use the !or a# address o! Mr.%
The Interview
O
Body #anguage
O O O O
=tand >a## =it strai(ht and ta## and #ook attentive and enthusiastic Listen attentive#y but avoid starin( at the interviewer P#ace a## ateria# you brou(ht with on the !#oor beside you with the e;ce"tion o! a note "ad 0od when a""ro"riate to de onstrate interest and evidence that you are "ayin( attention 2e ain ca# C 'on7t !id(et &e care!u# not to s"eak too -uick#y 2es"ond to -uestions a""ro"riate#y &e war and conversationa#% but don7t ra b#e
O O O O
The Interview
O &e honest with a## answers. O &e thorou(h with your answers.
O 0ever answer with .ust a @yesB or @no.B )#ways "rovide
e;"#anations and e;a "#es.
O I! you don7t understand the -uestion% ask the interviewer
to e;"#ain.
O 4r(ani:e your thou(hts be!ore s"eakin(.
O Fee# !ree to think !or a
o ent about tou(h -uestions. =i#ence is not a bad thin( as #on( as you do not take an e;cessive a ount o! ti e.
The Interview
O )sk the .ob3re#ated -uestions you "re"ared !or the interview. O I! you are to#d you wi## be contacted% ask about how #on( it wi##
be.
O 4!!er to ca## in a !ew days to !ind out the decision. >his shows
your continued interest.
O Make sure the interviewer knows how best to contact you.
O Phone nu ber% e3 ai# address% "hysica# address
O >hank the "erson !or the interview. =hake hands !ir #y on
the way out.
Common Interview Type
O Beha ioral $nter iew
O =yste atic "rocess that ensures a !air se#ection
"rocess
O Dse candidate7s "revious behavior as an
indicator o! !uture "er!or ance
O May invo#ve standardi:ed assess ent
instru ents% such as "ersona#ity% a"titude and interest inventories
O Invo#ves directive and "robin( -uestions
Common Interview Type
O Sample %uestions
O 'escribe a ti e when two o! the
e bers o! your tea did not work we## to(ether+ *hat did you do to (et the to work to(ether+ ost di!!icu#t decision you7ve had to ake+ 5ow did you arrive at your decision+ *hat was the resu#t+
O *hat is the
O &nswers should follow C A R format
O ' $ Conte;t O & $ )ction O ( $ 2esu#t
Post Interview
O )hank you Notes
O Can be a ty"ed or hand written #etter or note. )n e3 ai# is
a#so acce"tab#e. Custo i:e the note.
O Free o! s"e##in( or (ra
ar errors.
O =hou#d be co "#eted within 23E days o! the interview. O 5i(h#i(ht key "oints you want to reiterate or !or(ot to say%
in!or ation you #earned about the co "any% e;"ress enthusias about the o""ortunity.
Summary
O &e "re"ared O 6now your stu!! O 'ress !or =uccess O &ody Lan(ua(e is 6ey O Fo##ow $ D"
O >hese ti"s he#" you =tand 4ut<
??? QUESTI !S ???
