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Change Management Process Flow

1. The document outlines a process flow for change management using four techniques: Sama, Dana, Bheda, and Danda. 2. Sama means persuasion and using incentives to get things done. Dana means persuading and offering incentives. Bheda is using selective discrimination and differentiation. Danda is using force. 3. The process starts with the Sama technique and progresses through each technique, using the next if the previous does not work, with the goal of successfully implementing the desired change.

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hemmoh
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207 views2 pages

Change Management Process Flow

1. The document outlines a process flow for change management using four techniques: Sama, Dana, Bheda, and Danda. 2. Sama means persuasion and using incentives to get things done. Dana means persuading and offering incentives. Bheda is using selective discrimination and differentiation. Danda is using force. 3. The process starts with the Sama technique and progresses through each technique, using the next if the previous does not work, with the goal of successfully implementing the desired change.

Uploaded by

hemmoh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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CHANGE MANAGEMENT PROCESS FLOW

K.Sambasivam
[email protected]

0944340 5521

[email protected]

START SAMA
1.
TECHNIQUE
FROM PREVIOUS
PAGE

VISIONI
NG

TRY DANA
TECHNIQUE

'Sama'
means

OFFER IMMEDIATE

1
3

persuas REWARD
ion to
get the
things OFFER DELAYED
REWARD
done

1
4

EDUCA
TE
TOTAL
SYSTEM

1
Bheda is the
art of selective
2
discrimination
and
differentiation.
3

PLANNING

BREAKING

NODOWN

WORK
S?
YE GO
S
TO

GO
TO

TO SMALLER
TRYBHEDATECH
PIECES
NIQUE

SET
5
MAKE
INCREMENTAL
GOAL
CHANGE
INVOLVE
6
PUSH THEM OUT OF
PEOPLE
COMFORT ZONE
YE
S

1
5
1
6
Danda
is the use
of force

SET THE BALL


7
IN MOTION
WORK
S?
NO
START WITH
TRY DANDA
EASILY DOABLE
TECHNIQUE
FIRST

Dana
means to
persuade
and offer
incentives
1
7

/ CREATE A
TRAIN /EXPOSE
RE
9
CRISIS
EDUCATE
TO DO BUT NOT
WAITTELL
ANDWHAT
WATCH
1
HOW

1
8
8

N
COMMAND WHAT
TO
WOR
DO
O
KS ?
YE
YE
S
WORK 1
ENSURE
NO
GOS
S?
GOING BACK
TO
N 1

TRY
1
DANA
9
TECHNIQU
E

1
O
BUILD IT INTO
SYSTEMISOLATE THE NON
2
ALIGNING
CELEBRATE!
/RESTRUCTURE
Go toSUGAR
next COAT THE
Change
CHANGE
START AFRESH WITH SAMA

SEE
NEX
T
2
PAG
E
0

2
1

CHANGE MANAGEMENT PROCESS FLOW


K.Sambasivam
[email protected]

0944340 5521

[email protected]

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