Mobile Consignment Solution For Logistic Industry
BY Maseh Jah
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
About Sahara Next
Part of Sahara India Group Managing One of the Largest IT Infrastructure Support Largest Para-Banking Company with 61 Million Depositors Unique Ownership Model (Employees as Partners) 25% of Profits Dedicated to Corporate Social Responsibility Experience in Handling Large Complex Projects involving Multi-Skills Strong Vertical Experience BFSI, Infrastructure, Media & Entertainment, etc. Attracting & Retaining Large Employee Pool with Strong HR Practices. Part of Large Office Network 1707 Offices Technology Savvy Team with over 1281 Man Years Experience
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
Courier Industry
The industry had its start some 35 years ago. But with changing economy and technical advancement seen on a daily basis, the industry has extended fast to several metropolis, township and even rural areas. The more efficient it is, better the chances of survival Manpower intensive industry, need for highly skilled and trained personnel is of prime importance. The Indian courier market is Rs 7,000-crore courier industry and it is growing at 25% a year. most of the business is in unorganized sector. Few major players dominate the market .
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
Challenges of The Industry
Need competitive advantages over other Companies Information not available immediately for suitable reporting and tracking To streamline transportation routes, organize and monitor warehouse storage functions. Need for real time, accurate information that is easy to access, improving opportunity to communicate effectively customers. Customer Satisfaction , Addition and Retention
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
Solutions
Proposed solution for these problems in the current scenario can be the usage of a handheld device, Mobile . The usage of this device is an attempt to cope up with the present lifestyle of the people and in a way to understand their needs.
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Requirement Summary
1. 2. The application should work on Java enabled mobile phones There should not be any component to be installed on Users mobile phone
Customers should be able to view: 1. Consignment Tracking 2. Pick-up Request 3. Rate finder 4. Locate nearest Center Agents should be able to : 1. View list of Consignments for the day 2. Enter Delivery details 3. Take Snap Shot of POD 4. View Pick Up for the day 5. Enter Pickup Details 6. Take Snap Shot of AWB
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Customer Log In
Registered Customer Logs in with his User ID and Password Other Customers can also use the solution after Simple Registration
Services Available for Customer
This space is for an Ad or any (short) important Message Company wants to share with its customers.
This is the list of services available for the customers. These are just hyper-link, simple in usage.
In-built options to Select, Exit and invoke other Menu items.
Tracking Consignment
This is link to Track the Consignment
Tracking Consignment
Customer will enter the Consignment Number. Server side validation and appropriate error message is shown. This help button will tell customer, how to use this functionality and Submit will show the status of the Consignment Some Ad or message from Company for the customer (e.g. Avail 5% discount on all consignments to the USA)
Tracking Consignment
Consignment Information come here. Presently this is dummy data, actual data will be as per Master data. Data format is also customizable.
Link for Go back to Home page
Inquiring Rates
Link to send request for Rate details.
Inquiring Rates
Different Text box to enter required information from customer. Presently dummy data is entered.
Inquiring Rates
Some more typical information are captured for Rate finder. The list of fields can be customized. Button to submit the data and data goes to the Company Server.
Inquiring Rates
Thank you message after RateFinder Information submission
Locating Nearest Center
Link to find the nearest Collection Center based on Zip-code.
Locating Nearest Center
Customer will enter his/her Zip-code.
Button to submit the data. On submission, Zip-code goes to server and server side business logic will find the nearest available Company Center based on available data.
Locating Nearest Center
Address and other contact details of the nearest Company Center comes from Database. Presently some dummy data is shown. Some Ad or message from Company for the customer (e.g. Avail 7% discount on all consignments in December)
Sending Pick Up Request
Link for Consignment pick-up
Sending Pick Up Request
Different Text box to enter required information from customer. Presently dummy data is entered.
Pick-up Request Submitted
Thank you message after Pick-up request submission
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Login for Agents
This space is for any message for all Agent from the Management (e.g. Highest performer will get a return ticket with 3 nights stay at Goa)
Text box to enter User-id/Password
Login for Agents
For security and attendance reason, password has to be entered by the Agent
Button to Sign-in. Appropriate error message will come for incorrect Userid /password. Password will be locked if there is more than 3 unsuccessful attempts.
Download Run Sheet
This space is for any message from the Manager to that Agent (e.g. You are running behind target by 25%)
Agent Click on this link to download DRS and List of Deliverables for the Day Shall be Displayed
Downloading DRS
The List of Deliverables for the Day are Listed for the agent for his territory
Entering Delivery Details
The Agent Click on the consignment no link and enters the Delivery Details
Entering Delivery Details
The Agents can search the AWB by entering last 3 digits of AWB to be delivered.
The Status of the consignment can be selected as Delivered/Undelivered
Receivers Name and time to be entered.
Entering Delivery Details
The Agent also Selects the payment mode for the consignee
The amount to be collected by the agent from the consignee shall be displayed here.
Entering Delivery Details
Receivers Phone no & Relationship with the consignee to be entered. We can provide this in drop list format also.
The agent clicks on Browse to get image of the POD with Signature and phone no. of the receiver.
Once submitted the company server is immediately updated with the delivery details.
Entering Undelivered Details
The Agents can search the AWB by entering last 3 digits of AWB to be delivered.
The Status of the consignment can be selected as Delivered/Undelivered Agent selects the reason for undelivered consignment from the drop list.
Once submitted the company server is immediately updated with the delivery details.
Downloading Pickup Sheet
This space is for any message from the Manager to that Agent (e.g. You are running behind target by 25%)
Agent Click on this link to download DRS and List of Deliverables for the Day Shall be Displayed
Downloading Pickup Sheet
The List of Pickups for the Day are Listed for the agent for his territory
Entering Pick Up Details
The Agent Click on the link and enters the Pick up Details
Entering Pick Up Details
The Agent fills in the pick up details here like name of consignor, No of Packets and Time
Entering Pick Up Details
The Agent selects from the drop list from whom the consignment is taken
Once the Submit button is clicked the details are transferred to the company server and alerts can be sent to the consignor and Consignee.
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Technology
1. Full program will be hosted on a Static IP connected with database server 2. Data will come from Company Data-server directly (after security verification) 3. WAP technology is used to access the Program 4. Mobile phone will access the server using GPRS 5. In-built micro-browser on the mobile phone will be the browser 6. Presently no data storage is provided on the mobile phone in the case of poor network 7. WML / .NET are used for front-end GUI and server side programs
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Unique Features
1. More services can be added into the list at any point of time by modifying server side program 2. No component installation required on users mobile phone 3. Works on various WAP enabled hand-sets 4. Existing infrastructure is utilized, no additional cost 5. Data security is ensured 6. Space for context sensitive Dynamic Ads for the customers 7. Message Board for Management to communicate with Customers and/or with Delivery Agents.
Agenda
1. Agenda 2. About Us 3. Courier Industry 4. Challenges of the Industry 5. Solution. 6. Requirement Summary. 7. Screen-shots for Customers 8. Screen-shots for Delivery Agents 9. Technology 10.Unique Features 11.Next Steps
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Next Steps
1. 2. 3. 4. 5. 6. 7. Discussion on the present presentation Approval of various screens / functionalities Formulation of Test data Access to Company server (if Live data necessary for demo) Purchase Order for Demo Actual demo on selected Mobile phones Draw Road-map for Full Implementation
Questions Please ?
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Need More Info?
For more Questions & Queries kindly mail us at
[email protected]THANK YOU
SAHARA PRANAM
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