Memorandum: "Dallas, The City That Works: Diverse, Vibrant and Progressive"
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Robert WilonskyMemorandum: "Dallas, The City That Works: Diverse, Vibrant and Progressive"
Uploaded by
Robert WilonskyMemorandum
DATE
August 17, 2012
CITY OF DALLAS
TO
Members of the Arts, Culture & Libraries Committee: Ann Margolin (Chair), Delia Jasso (Vice Chair), Jerry Allen, Tennell Atkins, Vonciel Jones Hill Dallas Public Library Budget & Services Overview On Monday, August 20, 2012 the committee will be presented the Dallas Public Library Budget & Services Overview. Briefing materials are attached for your review. If you have any questions, or require additional information, please do not hesitate to contact me.
SUBJECT
Joey Zapata Assistant City Manager
cc: Honorable Mayor and Members of the City Council Mary K. Suhm, City Manager Thomas P. Perkins, Jr., City Attorney Craig D. Kinton, City Auditor Rosa A. Rios, City Secretary C. Victor Lander, Administrative Judge A.C. Gonzalez, First Assistant City Manager Ryan S. Evans, Assistant City Manager Jill A. Jordan, P.E., Assistant City Manager Forest E. Turner, Assistant City Manager Jeanne Chipperfield, Chief Financial Officer Stephanie Cooper, Assistant to the City Manager
Dallas, The City That Works: Diverse, Vibrant and Progressive
Dallas Public Library Budget & Services Overview
Presented to: Arts, Culture & Libraries Committee
August 20, 2012
Purpose & Overview
Provide an overview of the proposed FY 2012-13
budget and scope of services
Outline:
FY 2012-13 Proposed Budget & Scope of Services Interlibrary Loan (ILL) Service as of October 1, 2012 Dallas Public Library Customer Survey
Proposed Budget & Scope of Services
FY 2012-13
Dallas Public Library Overview
The vision for the Dallas Public Library system is to
provide services to its customers that achieve a level of excellence for all aspects of the system collections, technology, staff and facilities. The system delivers services to the public through:
Central Library 2 DISD co-locations 25 branches Bookmarks: Children's Library @ NorthPark Center 2 Bookmobiles www.dallaslibrary.org
FY 2012-13 Proposed Budget
Description FY 2011-12 Adopted Budget $12,041,793 $1,459,574 $3,235,035 $1,770,839 ($85,000) 253.5 FY 2011-12 Estimated Budget $11,693,451 $1,423,272 $3,398,715 $1,911,254 ($41,658) 242.8 FY 2012-13 Proposed Budget $12,869,455 $1,410,515 $3,243,718 $2,770,839 $0 $20,294,527 259.5 FY 2012-13 Variance $827,662 ($49,059) $8,683 $1,000,000 ($85,000) Salaries Supplies Services & Charges Capital Outlay Reimbursements Total FTEs
$18,422,241 $18,385,034
$1,872,286
6.0
FY 2012-13 Proposed Budget
FY 2012-13 proposed budget is a 10% increase
over FY 2011-12, and includes: $1M increase to materials budget for the library system; a total budget of $3.14M Two additional positions for Interlibrary Loan (ILL) services Restoration of pay reductions and elimination of MCLC days At $16.91 per capita, the proposed budget exceeds the State accreditation minimum of $13.82 per capita
6
Library Materials Expenditure History
$4,500,000 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $0
$930,805 $3,138,191 $2,508,709 $2,178,774 $3,975,323 $3,747,544 $3,954,313 $3,370,577 $2,820,563 $2,265,000 $1,856,979 $3,993,850 $3,140,000
*General funds only
FY 2012-13 Scope of Services
Central Library & branch libraries maintain FY 2011-12
hours of service
Central Library: 40 hours 2 DISD co-locations: 56.25 hours Bookmarks @ NorthPark Center: 40 hours 25 branch libraries: 40 hours
Two Bookmobiles in operation Continuation of library programming Computer/Internet access Reading/Reference services Reduced level of Interlibrary Loan (ILL) service with new
fee to partially recover cost
Interlibrary Loan (ILL) Services
as of October 1, 2012
Interlibrary Loan (ILL) Service
Interlibrary Loan (ILL) is a service that allows customers
to request materials owned by another library system TexNet Centers provide interlibrary loan services for smaller libraries in their service region; the Dallas Public Library currently serves as the TexNet Center for the Northeast Texas region As a TexNet Center, the Dallas Public Library has received funding from the Texas State Library for the past 38 years; however, the Texas State Legislature has eliminated funding for interlibrary loan services as of August 31, 2012
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Interlibrary Loan (ILL) Service cont.
ILL is a requirement to maintain state accreditation;
The library must offer to borrow materials via the
Rules for Administering the Library Systems Act (Title 13 1.83) states that:
interlibrary loan resource sharing service for persons residing in the librarys designated service area. A library must also participate in the interlibrary loan resource sharing service by lending its materials to other libraries, as requested.
As of August 31, 2012 the Dallas Public Library will
no longer serve as a TexNet center for area libraries; however, ILL services will be available to Dallas Public Library customers
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Interlibrary Loan (ILL) Service cont.
A reduced level of ILL service will be available to
those Dallas Public Library customers with a current library card Customers will be limited to 5 active requests Customers may request books, journal articles, and microfilm Request for media (DVDs, CDs, etc.) will no longer be accepted The library estimates that 5,000 to 6,700 requests will be made annually
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Interlibrary Loan (ILL) Service cont.
The Texas State Library and Archives Commission
states that libraries may only charge customers for either the actual cost of postage or a flat rate of $2.75 which is an equivalent of sending a 2 lb. package at library rate via USPS The library proposes a $2.75 service charge per request filled; the fee will require an ordinance change (Sec. 24-4) Revenue is estimated to be $13,750 to $18,425
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Dallas Public Library Customer Survey
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Dallas Public Library Customer Survey
The Dallas Public Library conducted the annual
customer survey the week of June 11th A total of 5,571 surveys were completed throughout the Central Library and neighborhood branches Participants were asked to rate the Dallas Public Library:
Materials Staff Facilities Programs/Events Overall Quality of Service
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How did you use the library today?
5% 10% 7% 49% Checkout Materials Computer Access Attend Program/Event Conduct Research Other
29%
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DPL Customer Survey Results
Percent of Respondents that Strongly Agree/Agree
Question It is easy to find library materials Staff are helpful & knowledgeable The computer catalog is easy to use Buildings are clean & inviting It is easy to find a place to read & study Central 95.35% 99.19% 92.34% 93.70% 96.72% Branches 98.20% 99.20% 95.27% 97.83% 95.92%
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DPL Customer Survey Results
Percent of Respondents that rated services as Excellent/Good
Question Overall quality of library services Overall variety of library materials Overall quality of library programs/events Central 96.84% 95.18% 91.84% Branches 98.09% 93.02% 95.90%
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Questions
19
Appendix
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Overall Quality of Library Services
Central
2.8% 0.3% Excellent Good Fair Poor
Branches
1.5% 0.4% 20.5% 77.6% Excellent Good Fair Poor
22.8% 74.1%
21
Overall Variety of Materials
Central
4.2% 0.7% Excellent Good Fair Poor
Branches
6.3% 0.7% Excellent Good Fair Poor
27.2% 67.9%
30.7%
62.3%
22
Overall Quality of Programs/Events
Central
7.3% 0.8% Excellent Good Fair Poor 3.7%
Branches
0.4% Excellent Good Fair Poor
27.4% 64.4%
26.2% 69.7%
23
It is Easy to Find Library Materials
Central
3.7% 1.0%
Branches
1.4% 0.4%
Strongly Agree Agree Disagree Strongly Disagree
31.6% 63.8%
33.1% 65.1%
Strongly Agree Agree Disagree Strongly Disagree
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Staff are Helpful & Knowledgeable
Central
0.7% 0.2% 18.7% 80.5%
Branches
0.6% 0.2% 21.9% 77.3%
Strongly Agree Agree Disagree Strongly Disagree
Strongly Agree Agree Disagree Strongly Disagree
25
Computer Catalog is Easy to Use
Central
6.4% 1.3%
Branches
3.8% 1.0%
Strongly Agree Agree Disagree Strongly Disagree
Strongly Agree Agree Disagree Strongly Disagree
36.4%
32.5% 62.8%
56.0%
26
Buildings are Clean & Inviting
Central
1.5%
Branches
1.7% 0.5%
4.8%
Strongly Agree Agree Disagree Strongly Disagree
33.0%
23.8% 74.0%
Strongly Agree Agree Disagree Strongly Disagree
60.7%
27
Easy to Find a Place to Read & Study
Central
2.2% 1.0% 2.9%
Branches
1.2%
27.4% 69.3%
Strongly Agree Agree Disagree Strongly Disagree
25.1% 70.9%
Strongly Agree Agree Disagree Strongly Disagree
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