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Hospital Staff Training Guide

This document outlines training topics for various hospital staff roles. It includes topics such as nursing care delivery, medication management, quality management, communication skills, housekeeping roles and responsibilities, equipment management, management principles, leadership, quality in healthcare, occupational health and safety, infection control, workload optimization, legal and ethical issues, and more. The target groups include faculty, housekeeping, storekeepers, managers, OT staff, radiology, CSSD/OT/microbiology, diagnostic labs, ICUs, medical records, front office/billing, security staff, and dietary/clinical staff.

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Srinivas Polikepati
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259 views5 pages

Hospital Staff Training Guide

This document outlines training topics for various hospital staff roles. It includes topics such as nursing care delivery, medication management, quality management, communication skills, housekeeping roles and responsibilities, equipment management, management principles, leadership, quality in healthcare, occupational health and safety, infection control, workload optimization, legal and ethical issues, and more. The target groups include faculty, housekeeping, storekeepers, managers, OT staff, radiology, CSSD/OT/microbiology, diagnostic labs, ICUs, medical records, front office/billing, security staff, and dietary/clinical staff.

Uploaded by

Srinivas Polikepati
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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NO TOPIC NURSING 1 2 3 4 5 6 7 Nursing care delivery PPC Wards & ward management Medication management & Prevention of errors Quality management in Nursing care Special focus over, interpersonal relationships, communication skills, patient counselling Transaction Analysis

TARGET GROUP

FACULTY

HOUSEKEEPING 1 2 3 Role of housekeeping in Patient care & its impact over quality care. Methods & procedures in general & special areas Communication & relationship with patients

STORE KEEPERS(Pharmacy,Gen.main./Eng. Lab)

1 EQUIPMENT HANDLERS,BIOMEDICAL ENGINEERS/EMD USERS 1 2 3 Equipment management procedures Safe handling Preventive maintenance & Breakdown Procedures

MANAGERS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Management,Principles,Relavance in Health care/Hospital MBO,Goal setting Team building, Team spirit, working in Teams Motivation Leadership Interpersonal communication, Communication in Hospitals, Interpersonal Relationships, Doctor-Patient relationships Management tools, Control techniques Conflicts in Hospitals, Management & Resolution Management of sisters Time Management Self management security & safety issues in Hospitals(Pt.safety,staff safety, equip. & mat. Safety, security of information) Statutory issues,MLC,BMW,Fire safety,pt.safety Quality in Health care in gen. & specific to Depts. Occupational Health in Hospitals & safety mechanisms OT STAFF 1 2 3 4 5 Designing Concepts, Zoning Scheduling Infection Control Patient safety issues / Protocols Modern Trends

RADIOLOGY 1 2 3 Designing Concepts, Special Considerations Radiology safety Protocols; for staff & Patients Utilization

CSSD / OT STAFF / MICROBIOLOGY 1 2 3 4 Planning & Designing Equipment Workload Optimization General Protocols

DIAGNOSTIC LAB SERVICES 1 2 3 4 Designing & Divisioning equipment Utilization & workload Quality controls INTENSIVE CARE UNITS 1 2 3 4 Planning & Designing Infection control Principles of care Equipment management

MEDICAL RECORDS 1 2 3 Organising & Maintaining MR Legal issues / Ethics Quality Control

FRONT OFFICE / BILLING / OFFICE MANAGEMENT 1 2 3 4 Interpersonal Relationships / Soft skills Performance efficiency Record keeping, Data management Office Administration

SECURITY STAFF 1 2 3 4 5 Security issues & Protocols Personal Discipline &Fitness Soft skills & Interpersonal Relationships MLC issues / Management of critical Problems Disaster Management,IPC with Police Dept.

DIETARY SERVICES 1 2 3 4 5 Material Management Workload,Utilization,scheduling Safety issues,Prevention of Contamination/Food tasting etc. Personal Hygiene,Environmental Hygiene Problem Management

CLINICAL / PROFESSIONAL STAFF,PG,INTERNS,NURSING STAFF 1 2 3 4 5 6 7 8 Doctor Patient Relationship Soft skills Delivery of Quality Care Community Orientation,Health education Programmes Patient satisfaction Evaluation Legal & Ethical issues in Practice Medical Audit BMW Management

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