Sage MAS ERP

Making The Move

What To Do When You’ve Outgrown QuickBooks
Straight Talk About Selecting the Right Solution to Support Your
Sage MAS ERP
Company’s Growth Requirements
QuickBooks provided the basic bookkeeping capabilities you needed to start your company. But things
have changed. You have more customers. More employees. More complexity. In short, your small
business isn’t so small anymore.

So how do you make the move to a more powerful accounting solution? First things first: It’s critical to
gather all the facts before you make a decision. The new system can impact nearly everyone in your
company, so each decision is critical. It pays to be meticulous.

At Sage, we’ve been responding to the needs, challenges, and dreams of small and midsized
businesses for more than 25 years. Our experience gives us firsthand knowledge of the issues and
pressure you face every day. This insight, along with the conversations we’ve had with many of our 2.9
million customers, has helped us assemble this guide. Making The Move: What To Do When You’ve
Outgrown QuickBooks is designed to give you smart, unbiased tips as you prepare to make the
move to a more powerful accounting solution.

Please note that the 37 ideas we highlight in this guide make no mention of our software. We believe
that after performing all the due diligence suggested in this booklet, you’ll agree that Sage provides an
ideal, cost-effective next step for your company. To illustrate that point, we’ve also enclosed a helpful
reference chart that points out the differences between Sage MAS 90 ERP, Sage BusinessWorks
Accounting, and QuickBooks. Plus, we’ve included two case studies that show how our customers
have successfully moved from QuickBooks.

We hope this material helps you continue on your path to success, and we look forward to helping you
grow your business.

Making The Move 2

37 Essential Tips for Evaluating and Purchasing New
Sage MAS ERP
Accounting Software

Getting Started
The first step to implementing a new accounting system is evaluating your company’s readiness for
change. Before you begin looking at new features and setting fast-track time lines, take time to set
realistic goals and build momentum. Preproduction planning is the key to success.

1. Change before you have to.

By the time you are certain that your current systems are inadequate, you’re probably already
losing money to reduced productivity, lost opportunities, and inferior data. Don’t wait until that
How to Create an Accounting
happens. If you’re receiving warning signs that your system can’t keep up (data frustration,
System Needs Analysis
slow turn-around, time-consuming or manual processes), begin your needs analysis now. Many
professional systems analysts use the steps below. Keep them in mind as you evaluate your • Clarify all the accounting
system needs. modules your department
currently uses and requires.
2. Accept the fact that improvements cost money.
• Identify all the information that
Implementing new accounting software will require an investment of time and money. But the
flows through the accounting
hidden costs of antiquated systems are sapping your productivity and softening your competitive
system.
edge. Remember that the right system will pay for itself with process improvements and better
data for decision-making. Many businesses are choosing more modern, automated systems for • Determine the information-

faster processing of accounting transactions, easier retrieval of accounting information, and better sharing requirements between

formatting of accounting reports. Keep these benefits in mind when considering return on the accounting system and

your investment. other departments.

• Define all categories of
3. Don’t ignore hard-to-quantify benefits.
accounting transactions.
A new system will deliver broad improvements whose overall impact may be difficult to calculate
• Calculate the total number of
with precision. Consider all the benefits of more reliable and faster access to data. Think about
transactions of each type for a
how much it is worth to your company to improve strategic planning. How much will it cost you if
typical accounting period.
your next audit doesn’t stand up to scrutiny? How will your company’s reputation improve if your
new system gives your customers better, faster, and more professional service? • Distinguish all the different types
of accounting reports used by
4. Compromise is a good thing. your department.
Your final choice of software probably won’t satisfy everyone, but through clear communication
• Define your specific data retrieval
and patient education, most people will recognize that the decisions being made are fair and
and reporting requirements.
reasonable. Plan to spend more time than you’d like handling objections, especially in the early
• Specify your custom reporting
phases of the project. Plus, have a strategy for fine-tuning the system once it’s installed. Count on
requirements.
a new system to satisfy about 90 percent of your needs and wants, and figure out how you are
going to deal with the remaining 10 percent. You may need to consider some staffing changes or • Determine how many users will

revising your policies and procedures. have administrative access to

the system.

• As certain the level of

accounting and computer
experience of potential
system users.

Making The Move 3

Setting Objectives
Sage MAS ERP
People who buy accounting software usually spend most of their time evaluating features. The fact
is, however, you should spend most of your time evaluating your own business. The more you know
about the problems you expect the new system to solve, the better informed your final choice will
be. Know where in your accounting cycle you experience the biggest productivity losses and highest
error rates. Determine how inaccuracies are affecting your business. Understand which tasks require
automation. Begin by identifying the problems you experienced this year because your existing system
wasn’t adequate.

5. Create a task force.

Financial software affects many departments within your organization. One of the easiest ways
to ensure cooperation is to involve representatives from other departments right from the
beginning— including not-so-obvious groups like sales and human resources. It may slow down
your process and frustrate you, especially if your old system is failing and you need to hurry the
new project along. But in the long run, a task force saves time and hassles and guarantees that
other departments will cooperate during the implementation phase.

6. Aim high.
Many people don’t aim high enough when they implement a new system. Just about any
product can deliver financial statements. You should be looking for much more. Think back to
last year’s planning sessions with your peers. What information could have boosted productivity
and profitability? This might include current gross profit by product, customer, or salesperson, or
trends on how customers and products are growing or declining. You may want to use financial
ratios to measure your company’s performance against your competitors.

7. Know what’s special or unusual about your company.

Your company probably has some unique requirements that can’t be changed. Perhaps you need
to track products by lot or serial number. Do you need to price product by warehouse location?
Does your industry have special reporting techniques? Make a list of requirements unique to your
industry and organization.

8. Know which features you can’t live without.

When you survey your task force, you’ll uncover a few system capabilities that are critical to your
company, such as particular reports or tracking methodologies. Once you discover that they are
absolutes, put them on your must-have feature list.

Making The Move 4

What Modules Will Help You Meet Your Goals?
Sage MAS ERP

Plan and Reduce Shorten Reduce Increase Control Manage

Control Labor Billing
Inventory Sales Costs Cash
Growth Costs Cycle

General Ledger X X X
Accounts Receivable X X X X X X
Accounts Payable X X X X
Purchase Orders X X X X X X
Sales Orders X X X X X X
Inventory X X X X X X X
Job Cost X X X X X
Payroll X X
Contact Management / CRM X X X X X X X
Business Intelligence X X X X X X X

9. Look for systems that can easily adapt to your business needs.
In order for a system to meet your business needs, it should mesh with your existing business
practices and adapt to technological innovations. Again, ideally you want software that’s simple,
intuitive, and closely matched to how you already do business. Be sure the system can:
• Embrace industry-standard technology quickly and easily.
• Customize easily to fit the special needs of your business.
• Scale to the changing size of your business.

10. Make integration a high priority.

Tightly integrating your financial accounting software with your other business management
applications can significantly improve your bottom line. Linking all functions internally and linking to
customers, suppliers, and other business partners externally can dramatically reduce lead times
and waste throughout the supply chain. You’ll streamline operations and gain a competitive edge
by integrating your Web store, retail management, business intelligence, customer relationship
management, supply chain, and human resource management applications. When evaluating
accounting systems, check to see how seamlessly they integrate with other systems. Tight
integration will save you time, promote greater efficiencies, and add value to your business.

11. Manufacturers/Distributors:
Evaluate automated shipping and distribution systems. Inventory that sits in your warehouse is
cash your business could otherwise be using. When considering accounting software, study what
options are available to link the system with your warehouse management system. The proper use
of integration will pay your organization huge dividends in the form of reduced inventory cycles,
more efficient warehouse operations, less paperwork (including the corresponding reduction in
input and other errors), and better order accuracy.

Making The Move 5

12. Don’t forget about your sales team. Sage MAS ERP
Study after study indicates that customer satisfaction and loyalty are crucial success factors.
Customers are the life-blood of any organization. The better you are able to understand and
satisfy customers, the more your business will prosper. Closely linked Customer Relationship
Management (CRM) software will allow your organization to increase customer satisfaction.
Your sales team will have a much better understanding of customer purchasing habits, both in
aggregate and individually. Research which customer management options are available with the
accounting software you are considering, and how closely linked they are.

13. Take time to research human resource management systems.

As with any integrated system, take time to research HR management systems. Evaluate
it like you would accounting software; don’t just assume it will meet your needs. Look past
compensation and benefits to be sure that it meets your company’s specific requirements in
other areas, such as integration with federal and state agencies and online filing of reports and
documents. Be sure that it really does integrate and synchronize with payroll, eliminating the need
for redundant data entry.

14. Be prepared to extend your business to the Web.

Software optimized to leverage future e-business opportunities will deliver a significant strategic
advantage. Look for accounting software with strong e-business capabilities, even if e-business
functionality is not one of your current requirements. Areas to consider include support for
business-to-consumer and business-to-business buying and selling, the ability to empower
employees through the intranet and browser-based applications, and the capability to extend
systems through mobile, wireless applications. Choosing a software manufacturer dedicated to
e-business tools will ensure that your system can grow to match your organization’s evolving
strategic goals.

15. Look for integrated Web store systems.

A Web store isn’t really efficient if it doesn’t integrate with your back office. When shopping for
Web store creation and management software, look for one that will eliminate time-consuming
manual reentry of orders received over the Web. It should seamlessly integrate with your
accounting system without costly customization. Web orders and payments must automatically
flow through to your accounting system. Changes to customer and inventory information in your
accounting system should automatically flow through to the Web store. Furthermore, you should
be able to process orders in either real time or batch mode.

Selecting the Right System

Understanding your business’s financial information needs is the first step in selecting the appropriate
accounting software. However, there is typically no obvious choice because so many competing
products promise similar results. You can end up mired in the feature lists and still be uncertain of your
final selection. Here are some tips for choosing wisely.

16. Choose your software before your hardware.

You’re probably going to need some additional hardware to implement the new system. But since
system requirements are generally determined by software and not hardware, you should choose
your software first, and then buy the hardware recommended by the software manufacturer or
your consultant.

Making The Move 6

17. Start with the big picture. Sage MAS ERP
Don’t dive into details at the beginning of your selection process. First decide on what key
characteristics the system must have. Eliminate any packages that don’t comply with your
fundamental requirements and you’ll narrow the field significantly. There is no point in having
a 200-page Request for Proposal (RFP) if ten questions will shrink the field from 50 possible
vendors to five.

18. Don’t underestimate the importance of system architecture.

You’ll want your software to have the capability to grow and change as your organization changes.
Most accounting software companies have various families of products geared toward specific
business sizes of customers. A key question to ask is whether or not the products are built on
unified system architecture and if they have a built-in upgrade path from one product to the next.
If the family of products has been developed on the same architecture, future upgrades from
product to product and the subsequent data exchange can be managed much more smoothly.

19. Make sure your software can be customized.

No one software package is right for everyone. And no accounting system on the market will have
every single feature you’d like. Many packages give you useful modification features that let you
change reports or screen formats. For even more control over your system, look for software that
enables you to make more specific customization. This will ensure that your software will meet
your needs no matter how your business changes.

20. Make sure the software can adapt to your needs.

Finding a system that can adapt to the specific needs of your company is essential. Some
packages offer open architecture, which allow you to easily add on additional features and adapt
to new IT paradigms. Open architecture is especially important if you expect your company to
experience growth or change in the future. If you have a growing business, one of the most
important characteristics of your system is its scalability. Open architecture scalability ensures your
system can grow along with your company.

21. Look for software vendors that invest in research and development.
A good company invests heavily in engineering and develops new product features and
enhancements regularly. These companies stay abreast of new technologies and make sure
their customers do, too. A good software manufacturer will provide frequent upgrades at
reasonable prices.

22. Explore what support will be available to you.

Find out what technical support each software manufacturer makes available to its customers.
What days of the week and times during the day are telephone technical support specialists
available? What costs, if any, are associated with various levels of support? Does the manufacturer
provide classroom, self-study, or Web-based training programs? How frequently does the
manufacturer keep in contact with customers regarding product announcements, upgrades, and
more? You will need assistance getting the most out of your software—the best manufacturers
provide this assistance.

23. Documentation reflects software quality.

You rarely find excellent documentation with poor software. Clear, accurate, and useful
documentation takes time to produce and indicates a long-term commitment to users. You’ll save
time hunting through manuals if the documentation is included electronically as help files within
the application.

Making The Move 7

24. Check out the software publisher. Sage MAS ERP
Study the makers of the software. Find out how long the company has been in business, what
their long-term prospects are, and what kind of customer support, upgrade protection, and
technical support they provide.

25. Popular products are popular for a reason.

Just because a software product is popular doesn’t mean it’s right for you. But if a company has
lots of users, it’s probably doing something right. A large installed base is like an insurance policy
for users. Choose a product that has stood the test of time, satisfied companies similar to yours,
and delivered good value.

26. Evaluate the software by what it can’t do.

Software product limitations are often much more revealing than feature list comparisons. Find out
the maximum number of customers, vendors, and inventory items allowed. Ask how many line
items a single invoice or sales order can handle, and find out the maximum number of users that
can work with a particular application at the same time.

27. Use mistakes as your acid test.

People make mistakes. If the software handles errors intelligently, that’s a sign of good design.
Some of the most widely promoted accounting systems do not allow you to correct an error in a
purchase order without canceling the entire P.O. and reentering it from scratch. Look for software
that tests for errors, such as duplicate customers and vendors, incorrect item numbers, and
unreasonable amounts and dates. The system should also flag unusually high quantities or unit
prices and offer valid alternatives.

28. Evaluate the learning curve.

Intelligently designed software is easy to learn. An intuitive interface will shorten training times and
facilitate the conversion. Look for input fields in consistent and expected locations and screen
design similarities among all modules. Be sure that the software comes with effective learning
tools, classes, and demonstrations to speed the learning process. Don’t compromise when it
comes to end-user support.

29. Understand the difference between standard functions and extras.

Some software organizations provide basic functions but then make you purchase the various
extra that come standard in other organizations’ software. An extreme example would be to buy
a car, and then discover that you must pay additional for the engine, steering wheel, and tires.
Confirm what is included in the core pricing and what must be purchased separately.

30. Go paperless.
Today’s most effective software applications utilize less printed paper. As you explore accounting
and other software systems, focus on how much paper you can eliminate and time you can
save during order entry, basic accounting input, shipping and handling efforts, billing, and
communications with vendors, customers, and among other areas within your organization. The
less printed paper you use, the more time and money you’ll save. Efficient and timely document
access and distribution can enable you to provide better customer service, too. Consider systems
that support document attachments and have built-in data backup and storage.

Making The Move 8

Working with a Consultant
Sage MAS ERP
It’s possible that your organization has the internal staff to implement your new accounting system
successfully. It’s more likely, however, that you don’t have the resources or expertise to devote to
analyzing, purchasing, installing, and maintaining a system. A software consultant can help considerably.
Consultants have been through the purchasing and implementation process many times. For a
reasonable fee, they can save you significant time and money by helping you evaluate, select, and get the
most out of your new system.

31. Conduct an interview.

Arrange a meeting with the consultant and your task force. The focus of the interview should be how
long the process will take, what applications the vendor can provide, and how he or she can help
you benefit from them—not on details of specific software or systems.

32. Ask for references.

Has the consultant installed accounting software at companies similar to yours? Ask about company
size, number of employees, and nature of the business. Ask for contact names and phone numbers,
then call to learn as much as possible about the customers’ working relationship with the reseller.

33. Listening skills are as important as product skills.

If the consultant doesn’t listen effectively, chances are you won’t be satisfied with the final outcome.
During your first interaction, notice if the consultant seems more interested in “pushing” a particular
product instead of analyzing your needs. Avoid people who try to impress you with jargon and who
immediately start talking about features of equipment and programs.

34. Find a reseller with whom you can work.

The consultant will be a virtual member of your company for weeks. You may even end up with
a long-term relationship as your company grows if the consultant helps change and extend your
system. Choose a consultant who comfortably fits your company’s philosophy and culture.

35. Avoid RFPs.

Contrary to what your colleagues may tell you, creating and sending out an RFP is not the most
effective or efficient way to find the best software system. The process of creating an RFP, sending
it out, waiting for proposals, and reviewing them requires substantial internal time and, therefore,
expense. You can achieve the same results in days by simply making a list of the ten to 15 features
you must have, calling potential vendors on the phone, and asking if their system can provide them.
You can narrow your list down to the three finalists you plan to interview just by spending a few hours
on the phone.

36. Don’t sit for product demos too early.

Salespeople sometimes urge you to sit through a product demonstration before you’re ready; it’s
easy to get caught up in bells and whistles and forget about your objectives and the must-have
list. Don’t watch a demo unless you’re armed with your list of requirements and can control the
process. Help your team understand the need for clear objectives and priorities before they spend
their time looking at demos. Also, it’s your demo—have the consultant present their features in the
order of your choosing, not theirs. This gives you the ability to ensure that the features you need are
consistently presented by each vender you review.

37. Require cost forecast revisions.

Obviously, you’ll need to forecast the cost of implementation as accurately as possible. Avoid
surprises—get a detailed breakdown of costs and fees before and during the requirements phase.
As objectives change, make sure you request revised cost estimates.

Making The Move 9

See for yourself. Sage offers a logical progression from QuickBooks.

PRODUCTS

Quick Sage Sage MAS 90

Features and Capabilities Definition Books Business
Enterprise Works Sage MAS 200

Provides a complete history of any given financial transaction. Critical

Full Traceability of Accounting
accounting data, such as checks that have been written, cannot be X X
Transactions
altered once entered into the system.

Enables you to specify which users are authorized to view specific

Task-Specific Security X X X
areas of the software.
Provides the networking capabilities of 30 or more users to support
Support for More Than 30 Concurrent
those users you need, up to 30 or more concurrently, with little or no X X
Users
reduction in performance.
Unlimited Number of Parts, Customers, Offers no limits on the volume of unique parts, customers, and
X X
and Vendors vendors stored in the system.
Efficiently store, retrieve, and distribute electronic documents,
Document Management improving communications with prospects, customers, coworkers, X
resellers, and vendors—saving storage space and postage cost.
Use quick-click charts to select the data you want to see in chart
form and to show trends. Create and save unlimited charts, with
Built-in User-Definable Charts user-definable sorted, grouped, and filtered data. View, save and X
share your charts with coworkers and management, or send to your
customers, suppliers, resellers, and vendors.
Enables you to add unlimited User-Defined Fields (UDFs) and
Unlimited User-Defined Fields and Tables User-Defined Tables (UDTs) that follow your workflow from entity X
maintenance and data entry through to history.
Stay on top of what’s going on in your business, using personalized
notifications for events such as new orders, overdue invoices,
Alerts and Workflow stock shortages, late deliveries, and even clients who change their X X
buying habits. Your system can take intelligent actions and notify the
appropriate party using e-mail, fax, phone, FTP, and Web browser.
You’ll be able to reliably run the software that runs your business with
Automated off-line backup and off-site Applianz, a powerful business management solution-in-a-box—with
X X
disaster recovery remote access, automated full system backup, and off-site disaster
recovery services.
Streamline your tax reporting process and increase productivity by
Built-in Federal and State Tax Reporting
autogenerating a completed form that’s ready to print, sign, and X X
with optional eFiling
send—or eFile to save paper, postage, and time.
With multiple companies established within your system, efficiently
transfer inventory between your companies, allocate expenses
Intercompany Transactions X X
across multiple company codes, and do GL postings to subsidiary
companies concurrently using your main company.

Sales Order Manages the activities involved in the order processing cycle. X X

Only
Return Material Authorization—Allows accurate tracking of materials Certain
RMA Processing X X
or merchandise being returned. Industry
Editions
Inventory Forecasting and Planning Calculates planned use of an item. X

Making The Move 10

 PRODUCTS

Quick Sage Sage MAS 90

Features and Capabilities Definition Books Business
Enterprise Works Sage MAS 200

Tracks and manages items and where they are used, including
Control Inventory at Kit and Component
kits that consist of multiple components either preassembled or built X X
Level
to order
Allows inventory to be tracked by lot, not just by inventory item
Lot Control number. This is often required when traceability is important. X1 X
Common in food, beverage, chemical, metals, and other industries.
Items with the same inventory number are tracked with unique serial
numbers to provide additional reporting and financial information.
Serial Number Tracking X1 X X
Common in machinery, equipment, electronics, electrical,
automotive, and similar industries.
Bin locations provide warehouse personnel with location details,
Bin Locations X1 X X
facilitating more efficient warehouse operations.
Some kinds of inventory are not durable, and degrade with time.
Expiration Date Controls Expiration controls allow this kind of inventory to be handled more X
efficiently.
Allows inventory to be managed across more than one physical or
Multiple Warehouses X1 X X
virtual warehouse without the need to create multiple company files.
Enables warehouse personnel to quickly and accurately enter items
Shipping X X X
to be shipped.
Enables warehouse staff to use a handheld computer to quickly
Bar Coding perform inventory counts and verify quantities and items shipped or X1 X2 X
received.
Manages the process of purchasing goods from a supplier, including
Purchase Order Processing X X X
the authorization, approval, and tracking of purchased items.
Determines procurement amounts based on carrying and overhead
Economic Order Quantity (EOQ) X X
costs
Automatically triggers the creation of a purchase order for a specific
Automated Procurement X X
item at a predetermined reorder point.
Integrated E-Business Provides an integrated Internet store front with back-end processing
X X2 X
Customer Web Site capabilities that link to accounting modules.
Defines item attributes such as dimensions, weight, color, and more.
Item Attribute Sets Often used to calculate shipping information or for custom reports X X
and inquiries
A formalized system used to track material and labor quantity and Industry-
Work Orders X
cost transactions throughout the production process. Specific
Tracks and manages multiple, unique finished goods produced from
Coproducts / Byproducts X
a single manufacturing process.
Uses aggregated data to recommend purchase orders, transfers,
Materials Requirements Planning (MRP X
and work orders to balance supply and demand.
Facilitates the tracking, management, and depreciation of fixed
Fixed Asset Management X X X
assets throughout their lifecycle.
Automates processes related to the human resources function
Human Resources and Payroll including benefits administration, training, certification, payroll, and X X X
more.

1
Inventory data is stored using a hosted solution and is unavailable to system unless connected.
2
Functionality provided by Sage partners.

Making The Move 11

 PRODUCTS

Quick Sage Sage MAS 90

Features and Capabilities Definition Books Business
Enterprise Works Sage MAS 200

Allows an item that is stocked as a finished assembly or received

Disassembly (perhaps as a return) to be broken into constituent parts for X X
independent handling
Allows you to consolidate, report on, monitor, and analyze multiple
Multi-Company X X X
companies or functional divisions within your organization.
Simplifies order entry, routing, and bill of material design. Particularly
Product Configurator useful when an item is available in different colors, sizes, or other X
variations.
Automatically removes materials from inventory and increases Work
Backflush In Process. Also used to automatically allocate overhead and labor X
costs based on the standard production quantities
Manufacturing costing system that shows actual cost per job
Job Costing / Project Management X X X2
compared to the standard or estimated cost.
A one-step method of reporting production of finished goods in
which finished goods inventory is automatically updated while
After-the-fact Production Reporting X X
component and raw material inventories are reduced based on the
finished goods quantities and requirements.
Allows for material issues and labor transactions during the
Real-time Production Reporting production process, providing a real-time view of quantities and X
costs in WIP.
A production scheduling system that schedules production based on
Finite Scheduling X2
work center or machine capacity without overloading.
A production scheduling system that schedules production to work
Infinite Scheduling X X
centers or machines regardless of capacity (overloading).
A document describing an item, cost, and details delivered to a
Quotations prospective buyer. Often converted directly to a sales order upon X X X
agreement from the prospective buyer.
Standard costs are the target or ideal costs established for an item.
This feature automatically identifies variances between the actual
cost and the Standard Cost posted to the general ledger. This is
Standard Costing X X
one of the most common costing methods used by distributors
and manufacturers—especially those who sell relatively standard
products with low cost or price variability.
Calculates the average cost of an item by averaging the actual costs
Average Costing X X X
each time the item is made.
Tracks the actual labor, material, and overhead costs associated
with a production run. Very common in make-to-order manufacturing
Actual (Lot) Costing X
environments for actual product costing when a product is
purchased directly for the job.

1
Inventory data is stored using a hosted solution and is unavailable to system unless connected.
2
Functionality provided by Sage partners.

Making The Move 12

Success Story
Sage MAS ERP

Parmenter Studios
Ramon Parmenter’s bronze sculptures and other works of art are prized collectibles of the rich and
famous. Nike commissioned him to cast a sculpture of runner Steve Prefontaine for its corporate
headquarters. The Seattle Seahawks commissioned a sculpture of Steve Largent. Wayne Newton
collects Parmenter works, and so does Bo Jackson.

The Business of Art

Running the business end of Parmenter Studios is an art in itself. With sales to galleries across the
country and a steady supply of special orders, Parmenter Studios needed a reliable way of recording
the cost and profitability of each individual project. “We initially chose QuickBooks® because our
accountant was familiar with it,” explains Nancy Parmenter, business manager for Parmenter Studios.
“After we implemented it, we discovered that QuickBooks was not capable of doing job costing or
inventory control, both of which are crucial for us. It wouldn’t even let us track customer deposits in a
way that made sense.

“After eight months, I turned to him and said, ‘I don’t want to do this any more.’ ‘Neither do I,’ he
replied. We called a friend in a large CPA firm, who recommended Sage BusinessWorks as a superior
product for a company like ours. Now, after adopting Sage BusinessWorks, we’ll never switch.”

Sage BusinessWorks for “Everything”

What does Parmenter use Sage BusinessWorks for? “Everything,” she says. “That’s why we like it so
much.” By everything, she means payroll, order entry, inventory control, accounts payable, accounts
receivable, general ledger, and job costing. The software provides real-time inventory tracking for the
bronze, carbides, cross pads, and other materials required for Parmenter’s manufacturing processes.
When the company is ready to set it up, the system will also send reordering alerts when stocks
become low.

Better Profitability
“Sage BusinessWorks lets us track when a product is ordered, when it goes to the foundry, when it
returns, what it weighs, when a customer makes a deposit, and when they pay off their account in full,”
says Parmenter. “The job costing feature allows us to monitor the exact cost of time and materials that
go into each project. That way we can analyze how to improve profitability.”

Parmenter Studios has experienced important bottom-line benefits by adopting the new software
package. “Sage BusinessWorks has streamlined our order entry process by 20 percent,”

Parmenter notes. “Receivables and payables are being processed much faster. Having real-time
inventory means that we no longer experience material shortages. Companywide, I’d say that Sage
BusinessWorks has increased our productivity by at least 15 percent.”

Making The Move 13

Focus in Figures, Not Numbers Sage MAS ERP
Another unexpected benefit of Sage BusinessWorks has been its ease of use. “Once you become
comfortable with the software, it’s very user friendly,” says Parmenter. “It’s extremely reliable, and never
freezes up on us. We also like the fact that Sage BusinessWorks is so scalable. We’ll be able to use it
for years to come, merely by adding on a module here and there. Already we’ve discovered that the
software has allowed us to grow our business without having to hire additional administrative staff.”

Parmenter says she almost takes Sage BusinessWorks for granted now. “The software works so
well that you forget how awful things were without it,” she says. “And you rely on it so much that you
forget it’s running there in the background. That’s actually a very good thing, because it means we can
concentrate more on the artistic side of the studio, and less on keeping track of numbers.”

CHALLENGE SOLUTION RESULTS

Manufacturer of high-end Sage BusinessWorks, with full Order entry time cut by 20
sculptures was hobbled by complement of financial and percent; real-time inventory
the inability of QuickBooks manufacturing modules. reduced material shortages;
to perform job costing and overall efficiencies boosted
inventory control functions. productivity by 15 percent.

“Sage BusinessWorks has streamlined our order entry process by

20 percent. Having real-time inventory means that we no longer
experience material shortages. Companywide ...
Sage BusinessWorks has increased our productivity
by at least 15 percent.”
Nancy Parmenter
Business Manager
Parmenter Studios, Inc.

Making The Move 14

Success Story
Sage MAS ERP

Lightcubes LLC
For the quintessential low-tech, gotta-have-it party gadget, look no further than the Litecube. The
nontoxic plastic block looks like the fanciest of ice cubes. Inside is a colored light bulb that glows
for 12 hours, activated by tapping on any solid object.

The crazy little cubes come in six different colors, and can be imprinted with logos or slogans.

“I’ve sold at least $50,000 worth of Litecubes just on airplanes,” says Terry Hickey, vice president of
sales and marketing. “They’re the rage at Hollywood parties.” Customers have ranged from Playboy
Mansion to the Pentagon and Paris Hilton.

When the company began in 2001, no one dreamed that Litecubes would grow so quickly to become
a multimillion dollar enterprise. It therefore selected Quickbooks for bookkeeping tasks during its
start-up phase. Once the company began processing hundreds of orders every month, however, the
need for a midlevel system to automate more financial tasks was apparent.

Glowing Reports on Migration

“We selected Sage MAS 90 for our upgrade because of the easy conversion path from QuickBooks
through the Data Migrator tool,” explains Hickey. “We were ecstatic that data on our 2,000-plus
customers converted seamlessly, as did all of our open invoices. We’d feared a horrendous upgrade
process, and instead found it was relatively painless. We view this as a true success.”

Sage MAS 90 provides Litecubes with an end-to-end business system, automating and integrating
everything from accounts receivable and accounts payable to payroll and sales orders.

With the Sage MAS 90 Inventory Management module, managers at headquarters in California have
real-time data on freight forwarded from Hong Kong, and know exactly what is being shipped directly
to customers. “At a single glance, the system allows us to see what is on sales order, purchase order,
in the warehouse, or on back order,” says Chad Ackley, IT manager. “This is information we never had
before, and lets us run the company smarter.”

An Even Brighter Future

Ackley says that Sage MAS 90 has increased the speed of order processing. “Before when a PO came
in, we had three separate points of data entry. It took up to 72 hours to get the order out. Now we
enter data just once, and can ship the order the same day, representing a fantastic improvement in
customer service. The system even generates invoices without additional data entry. Also, credit cards
can be preauthorized without using a manual machine, and several people can now perform data entry
at the same time, further streamlining operations.”

“We have a lot of projects under development, such as multiple warehouses, more third-party vendors,
and diverse product lines,” notes Ackley. “Because Sage MAS 90 has cut sales order processing time
by 75 percent and improved overall efficiencies by 300 percent, we won’t have to hire new people to
accommodate anticipated sales volumes.”

Making The Move 15

 Sage MAS ERP
CHALLENGE SOLUTION RESULTS
Speedy growth mandated Sage MAS 90–QuickBooks Sales order processing time
a robust financial system Users Edition, with full cut by 75 percent; total data
with multiuser data entry, complement of financial and entry time reduced by two-
automated sales orders, inventory modules. thirds; overall efficiencies
streamlined invoicing, improved by 300 percent.
and powerful inventory
management.

“We selected Sage MAS 90 for our upgrade because of the easy
conversion path from QuickBooks via the Data Migrator tool.
We were ecstatic that data on our 2,000-plus customers
converted seamlessly, as did all of our open invoices.”
Terry Hickey
Vice President of Sales and Marketing

About Sage North America

Sage North America is part of The Sage Group plc, a leading global supplier of business management
software and services. At Sage, we live and breathe business every day. We are passionate about
helping our customers achieve their ambitions. Our range of business software and services is
continually evolving as we innovate to answer our customers’ needs. Our solutions support accounting,
operations, customer relationship management, human resources, time tracking, merchant services,
and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit, and
real estate industries. Sage North America employs more than 5,000 people and supports nearly 2.9
million small and medium-size business customers. The Sage Group plc, formed in 1981, was floated
on the London Stock Exchange in 1989 and now employs 14,500 people and supports 5.8 million
customers worldwide. For more information, please visit the Web site at www.sagenorthamerica.com
or call 866-308-2378.

For more information on Sage please visit: www.SageNorthAmerica.com

For Sage BusinessWorks please visit: www.SageBusinessWorks.com

For Sage MAS 90 and 200 please visit: www.SageMAS.com

Making The Move 16

Sage
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800-854-3415 © 2009 Sage Software, Inc. All rights reserved. Sage, the Sage logo, and the Sage product and service names mentioned herein
are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their
www.SageMAS.com respective owners. 09-16674 04/09