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Interview Questions - Teleperformance

Pouria Saydi is an experienced veterinary technician from Iran who is now seeking work in the UK. He has customer service experience from previous retail jobs in Leeds. Saydi has strong computer, communication, and problem-solving skills. His education includes an associate degree in veterinary medicine from Iran and English language certificates from UK colleges. References are available upon request.

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908 views2 pages

Interview Questions - Teleperformance

Pouria Saydi is an experienced veterinary technician from Iran who is now seeking work in the UK. He has customer service experience from previous retail jobs in Leeds. Saydi has strong computer, communication, and problem-solving skills. His education includes an associate degree in veterinary medicine from Iran and English language certificates from UK colleges. References are available upon request.

Uploaded by

nicolaecris
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Mr.

Pouria Saydi
339A Harehills Lane
Leeds
LS9 6AX
07477067232
E-mail:[email protected]
Personal Profile
I am an experienced vet technician who relocated to the UK due to unforeseen
circumstances. In the UK I have gained experience in a customer faced environment
where my organisational skills, telephone skills, excellent communication skills and
ability to prioritize tasks accounted for positive feedback from the clients and office
staff I worked with. I have always thought that I can make my dreams come true, I fought
for each dream and so far I have achieved the high standards and goals that I have set
myself.
Key Skills

Excellent computer software skills and keyboarding skills.

Fluent in Persian, Kurdish, Turkish and Azari

Well developed research skills, excellent analytical and critical thinking skills and
ability to identify and resolve complex problems

Disciplined and able to maintain confidentiality.


Employment History
October 2014- present Part-time Shop assistant, Forster Community College
Charity Shop, Bradford
checking stock, prices and tagging
dealing with customer queries
ironing clothes
January 2013-September 2013 Part-time Personal assistant--One Home One
Choice Ltd, Leeds(voluntary position)
screening phone calls, enquiries and requests, and handling them when appropriate
liaising with clients, suppliers and other staff
devising and maintaining office systems, including data management and filing
October 2010 August 2011
Iran

Dispenser-- Seli and Jahad Tosee Manabe ab,

Respond to queries from patients, pharmacies, hospitals, nursing homes etc,


whether by face-to-face contact, telephone, email, fax etc
dispense medication as stated on prescriptions, maintaining accurate dispensing
records and ensuring that the medication is labelled with the correct drug name,
strength, quantity, directions for use, patients name and includes any additional
required information.

March 2008 September 2010

Self Employed Veterinary Technician, Iran

Diagnostic imaging and laboratory tasks


Dispense medications, discuss administration or application and potential side
effects with owners as directed by doctors
Discharge patients. Instruct clients on the care of patients at home, the timing of
recheck appointments, and warnings of adverse effects of surgeries or
medications
Assist during surgery and diagnostics and treatment procedures.
Education/Qualifications
July 2014- present,Foster Community College, Certificate Level 2 in Retail
April- June 2014, Foster Community College- Certificate in Retail
August- September 2013

Bradford College- ESOL Entry Level 3

2003 2006, Garmsar Univerity of Tehran, Iran--Associate Degree in Veterinary


Medicine

Interests

Karate - Gold Medal Winner from Iran

Body Building

Reading

References available upon request

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