Cisco Certified Network Associate (CCNA)
The CCNA (Cisco certified network associate) is meant for engineers looking to get a
foothold in networking. This forms the base of the Cisco training pyramid and offers
different specializations for network engineers. The basic CCNA course is CCNA - Routing
and Switching. We also offer the CCNA Security and the CCNA Voice both of which
require the CCNA Routing and Switching as a prerequisite.
The CCNA course is taught by world class instructors in state of the art classrooms with
labs equipped with cutting edge infrastructure, including high end routers, switches and
servers. The course is taught in hands on manner so that students can get an actual feel of
the nitty gritty of networking.
Course Outline
) CCNA Routing and Switching
z Basics of IP networking
z Lan Switching
z IP Addressing IPv4 and IPv6
z Routing Protocols
z WAN Technologies
z Troubleshooting
) CCNA Security
z Common Security threats and attacks
z Security on Cisco Routers
z Cisco Firewall Technologies
z Cisco IPS
z VPN Technologies
z Secure Network Management and Reporting
) CCNA Voice:
z Cisco Unified Communications Manager Express
z Cisco IP Phone Concepts, Rigistration and EPhone-DNS
z VoIP
z PSTN and digital network convergence
z Cisco unified communications
z Enabling Telephony Features with CUCM
We are not an Affiliated Institution. Trademarks are properties of the respective vendors.
CCNA
Routing & Switching
Security
Voice
CCNA Routing & Switching
Course Curriculum
Operation of IP Data Networks
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Functions of Routers, Switches, Bridges and Hubs
OSI and TCP/IP models
Data flow between two hosts across a network
LAN Switching Technologies
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Identify basic switching concepts
Types of switching
Collision / Broadcast Domains
CAM Table
Configure and verify initial switch configuration
Switch operation (ping, telnet and ssh)
Identify enhanced switching technologies
RSTP / PVSTP
Ether channels
Configure and verify VLANs / Trunking
DTP / Auto negotiation
Configure and verify PVSTP operation
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Describe basic routing concepts
C E F
Packet forwarding
Router lookup process
Describe the boot process of Cisco IOS routers
Configure and verify basic Router configuration
Configure and verify interface (serial and Ethernet)
Configure and verify Static & Default routing
Manage Cisco IOS Files
Boot preferences / Cisco IOS image(s)
Licensing
Differentiate methods of routing and routing protocols
Static vs. Dynamic
Link state vs. Distance Vector
Administrative distance
Configure and verify OSPF (single area)
Benefit of single area
Neighbor adjacencies
OSPF states, Multi area
Configure OSPF v2 & OSPF v3
Router ID, Passive interface, LSA types
Configure and verify EIGRP (single AS)
Feasible Distance / Feasible Successors
Administrative distance
Feasibility condition
Metric composition
Router ID, Auto summary, Path selection
Load balancing (Equal & Unequal)
Passive interface
InterVLAN routing (Router on a stick)
sub interfaces, encapsulation
Configure SVI interfaces
IP Services
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Configure and verify DHCP (IOS Router)
Configuring router interfaces to use DHCP
DHCP options
Excluded addresses, Lease time
ACL (Types, Features & Applications of ACLs)
Standard, Extended, Named & Numbered
Log option
Configure and verify ACL.
Identify the basic operation of NAT
Purpose, Pool, Static, 1 to 1 & Overloading
Source addressing & One way NAT
Configure and verify NAT
Configure and verify NTP as a client
Recognize High availability (VRRP, HSRP & GLBP)
Configure and verify Syslog
Describe SNMP v2 & v3
Private and public IP addresses for IPv4
IPv6 addressing scheme
IPv4 addressing scheme using VLSM and summarization
IPv6 in conjunction with IPv4 such as (dual stack)
Describe IPv6 addresses
Global unicast
Multicast
Link local
Unique local
eui 64
auto configuration
Network Device Security
Configure and verify network device security
Root bridge election / STP Modes
IP Routing Technologies
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IP addressing (IPv4 / IPv6)
Enable secret vs enable
Disable telnet
SSH / VTYs
Physical security
Service password
Configure and verify Switch Port Security
Sticky MAC / MAC address limitation
Static / dynamic
Violation modes (Err disable/Shutdown)
Protect restrict
Err disable recovery
Troubleshooting
Troubleshoot and Resolve VLAN problems
Identify that VLANs are configured
port membership correct
IP address configured
Troubleshoot and Resolve trunking problems
correct trunk states
correct encapsulation configured
correct vlans allowed
Troubleshoot and Resolve STP
Root switch
Priority
Mode is correct
Port states
Troubleshoot and Resolve routing issues
Routing is enabled
Routing table is correct
Correct path selection
Troubleshoot and Resolve OSPF problems
Neighbor advances
Hello and Dead timers
OSPF area, Interface MTU
Network types, Neighbor states
OSPF topology database
Troubleshoot and Resolve EIGRP problems
Neighbor adjancies
AS number
Load balancing
Troubleshoot and Resolve interVLAN
Connectivity
Encapsulation
Subnet, Native VLAN
Port mode trunk status
Troubleshoot and Resolve ACL issues
Statistics, Permitted networks, Direction
Troubleshoot and Resolve WAN implementation issues
Serial interfaces, PPP, Frame relay
Monitor NetFlow statistics
Troubleshoot etherchannel problems
WAN Technologies
Identify different WAN Technologies
Metro Ethernet, VSAT, Cellular 3G & 4G
ISDN, DSL, Frame relay, MPLS, VPN & Cable
Configure and verify Frame Relay on Cisco routers
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