Thanks to visit codestin.com
Credit goes to www.scribd.com

Scribd
Upload
613 views2 pages

M525 MFP Jam Error Code Table

This document provides a table describing various jam error codes, the areas where jams can occur, and brief explanations of what each code indicates, such as a delay in a sheet reaching a specific sensor or remaining in an area too long. The areas where jams can happen include paper trays, the paper path, the fuser, duplexer, and output bin. Each code is associated with the jammed area and sensor where the sheet delay or extended presence was detected.

Uploaded by

Taur1968
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
613 views2 pages

M525 MFP Jam Error Code Table

This document provides a table describing various jam error codes, the areas where jams can occur, and brief explanations of what each code indicates, such as a delay in a sheet reaching a specific sensor or remaining in an area too long. The areas where jams can happen include paper trays, the paper path, the fuser, duplexer, and output bin. Each code is associated with the jammed area and sensor where the sheet delay or extended presence was detected.

Uploaded by

Taur1968
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

HP LaserJet Enterprise 500 MFP M525 Series

Jam error codes

Jam area
Tray 1

Jam message
13.B2.A1: Media input stay jam 1
13.B2.D1: Media input delay jam 1

Tray 2

13.B9.D1: Fuser delivery delay


jam 1
13.B2.A2: Media input stay jam 1
13.B2.A3: Media input stay jam 1
13.B2.A4: Media input stay jam 1
13.B2.D2: Media input delay jam 1

Tray 3

13.B9.D2: Fuser delivery delay


jam 1
13.A3.D3: Media input delay jam 2
13.B2.D3: Media input delay jam 1

Tray 4

13.B9.D3: Fuser delivery delay


jam 1
13.A3.: Media input delay jam 3
13.A3.D4: Media input delay jam 2
13.A4.D4: Media input delay jam 3
13.B2.D4: Media input delay jam 1

Paper path

Duplexer

13.B9.D4: Fuser delivery delay


jam 1
13.A3.FF: Residual Media in Paper
path jam 1
13.A4.FF: Residual Media in Paper
path jam 1
13.B2.FF: Residual Media in Paper
path jam 1
13.B2.FF: Residual Media in Paper
path jam 1 or 2
13.B9.FF: Residual Media in Paper
path jam 1
13.BA.EE: Door open jam 1
13.D3.FF: Residual Media in Paper
path jam 1 or 2
13.DA.EE: : Door open jam 1
13.B2.AD: Media input stay jam 1

Description

Sensor

Media remained at the registration sensor


longer than legal-sized media would.
Media did not reach the registration
sensor in time.
Media did not reach the fuser output
sensor in time.
Media remained at the registration sensor
longer than legal-sized media would.
Media remained at the registration sensor
longer than legal-sized media would.
Media remained at the registration sensor
longer than legal-sized media would.
Media did not reach the registration
sensor in time.
Media did not reach the fuser output
sensor in time.
Media did not reach the tray 3 feed
sensor in time.
Media did not reach the registration
sensor in time.
Media did not reach the fuser output
sensor in time.
Media did not reach the tray 4 feed
sensor in time.
Media did not reach the tray 3 feed
sensor in time.
Media did not reach the tray 4 feed
sensor in time.
Media did not reach the registration
sensor in time.
Media did not reach the fuser output
sensor in time.
Media detected in the paper path.

Tray 3 Feed Sensor

Media detected in the paper path.

Tray 4 Feed Sensor

Media detected in the paper path.

Media detected in the paper path.

Registration or
"Top" sensor
Registration or
"Top" Sensor
Fuser Output

Door opens during print job.


Media detected in the paper path.

Toner Door
Duplexer

Door opens during print job.


Media remained at the registration sensor
longer than legal-sized media would.

Rear Door
Registration or
"Top" sensor

Media detected in the paper path.

HP Restricted

Registration or
"Top" sensor
Registration or
"Top" sensor
Fuser Output
Registration or
"Top" sensor
Registration or
"Top" sensor
Registration or
"Top" sensor
Registration or
"Top" sensor
Fuser Output
Tray 3 Feed Sensor
Registration or
"Top" sensor
Fuser Output
Tray 4 Feed Sensor
Tray 3 Feed Sensor
Tray 4 Feed Sensor
Registration or
"Top" sensor
Fuser Output

Jam error code table

Jam area

Fuser

Jam message

Description

13.B2.DD: Media input delay jam 1

Media did not reach the registration


sensor in time.
Media did not reach the fuser output
sensor in time.
Media stayed at fuser output sensor
longer than it should.
Light media stayed at fuser output sensor
longer than it should.
Heavy media stayed at fuser output
sensor longer than it should.
Heavy media stayed at fuser output
sensor longer than it should.
Transparency stayed at fuser output
sensor longer than it should.
Media first detected at fuser output sensor
and then disappears from sensor before it
should.
Light media first detected at fuser output
sensor and then disappears from sensor
before it should.
Heavy media first detected at fuser output
sensor and then disappears from sensor
before it should.
Heavy media first detected at fuser output
sensor and then disappears from sensor
before it should.
Transparency first detected at fuser output
sensor and then disappears from sensor
before it should.
Media did not reach the duplex sensor in
time.
Light media did not reach the duplex
sensor in time.
Heavy media did not reach the duplex
sensor in time.
Heavy media did not reach the duplex
sensor in time.
Transparency did not reach the duplex
sensor in time.
Media did not reach the output bin full
sensor in time.
Light media did not reach the output bin
full sensor in time.
Heavy media did not reach the output bin
full sensor in time.
Heavy media did not reach the output bin
full sensor in time.
Transparency did not reach the output bin
full sensor in time.

13.B9.DD: Fuser delivery delay


jam 1
13.B9.A2: Fuser delivery stay jam 1
13.B9.A3: Fuser delivery stay jam 1
13.B9.A4: Fuser delivery stay jam 1
13.B9.A5: Fuser delivery stay jam 1
13.B9.AB: Fuser delivery stay jam 1
13.B9.C2: Wrap jam 1

13.B9.C3: Wrap jam 1

13.B9.C4: Wrap jam 1

13.B9.C5: Wrap jam 1

13.B9.CB: Wrap jam 1

13.D3.D2: Duplex re-feed jam 1


13.D3.D3: Duplex re-feed jam 1
13.D3.D4: Duplex re-feed jam 1
13.D3.D5: Duplex re-feed jam 1
13.D3.DB: Duplex re-feed jam 1
13.E1.D2: Fuser delivery delay
jam 2
13.E1.D3: Fuser delivery delay
jam 2
13.E1.D4: Fuser delivery delay
jam 2
13.E1.D5: Fuser delivery delay
jam 2
13.E1.DB: Fuser delivery delay
jam 2

HP Restricted

Sensor
Registration or
"Top" sensor
Fuser Output
Fuser Output
Fuser Output
Fuser Output
Fuser Output
Fuser Output
Fuser Output

Fuser Output

Fuser Output

Fuser Output

Fuser Output

Duplexer
Duplexer
Duplexer
Duplexer
Duplexer
Output Bin Full
Output Bin Full
Output Bin Full
Output Bin Full
Output Bin Full

You might also like