How Procurement Options Influence Risk Management
How Procurement Options Influence Risk Management
Department of Civil, Environmental and Natural Resources Engineering, Lulea University of Technology, Lulea,
Sweden
2
Department of Business Administration and Social Sciences, Lulea University of Technology, Lulea, Sweden
Received 7 April 2011; accepted 6 November 2011
Before proceeding with a project, a client has to choose an appropriate procurement option that facilitates
an effective project organization in general and a thorough risk management process in particular. By identifying three procurement variables that have a major influence on risk management: project delivery method,
form of payment, and use of collaboration or partnering arrangements, the effect of each variable is studied.
An exploratory study and a series of interviews with clients, contractors and consultants involved in 11
Swedish construction projects, were performed in order to examine how risk management was carried out in
each project. Irrespective of the procurement option, many projects suffered from variations in cost affecting
one or more actors. Risk management was not carried out systematically throughout project phases.
However, in the projects with early involvement of the actors, their participation throughout the project, and
opportunities for open dialogue and collaboration, a more thorough risk management process was found.
While project delivery methods define formal risk allocation, the use of incentives and collaboration or
partnering arrangements help to establish a collaborative approach to risk management.
Keywords: Contract conditions, partnering, payment, procurement, risk management.
Introduction
Procurement is a combination of different methods for
purchasing construction objects and includes such
variables as source of funding, partner selection
method, price basis, responsibility for design, responsibility for management, and amount of subcontracting
(Murdoch and Hughes, 2008). The clients choice of
procurement option, i.e. a combination of the abovementioned variables, implies different ranges of
responsibilities and liabilities for the various actors, as
well as different degrees of their collaboration in the
project (Love et al., 1998; Eriksson and Westerberg,
2011) and may thereby influence risk management
(RM). This study focuses on three procurement variables, which are identified through the literature
review as having a large influence on RM. These are
project delivery method (i.e. who has design responsibility), form of payment (i.e. how contract price was
formed and if incentives are used), and use of additional collaboration or partnering arrangements.
From the perspective of design responsibility there
are two major methods of project delivery: in general
contracts responsibility for design lies with client
while in design-build contracts design responsibility
lies with contractor. As design is considered to be a
significant source of risk (Akintoye et al., 1998),
responsibility for design may influence actors
attitudes towards RM.
Form of payment has a significant impact on risk
allocation and influences the behaviour of the project
actors. Some forms, for example, fixed price, shift
most risk and responsibility to the contractor and do
not underpin possibilities for joint performance
improvement (Floricel and Miller, 2001). In contrast,
cost-reimbursement forms of payment imply that the
contractors are compensated for their actual costs.
However, the use of cost-reimbursement payments in
1150
Sweden, either with or without incentives or a bonus,
is scarce (Eriksson et al., 2008).
Collaboration through partnering arrangements has
been increasingly adopted during the last decade in
order to underpin relationships between project actors,
so that they are based more on openness, trust and
cooperation, rather than on sharp contractual formulations (Dagenais, 2007). Collaboration through
partnering has been argued to bring several significant
benefits to a project, especially when it is based on
early involvement of key project actors (Alderman and
Ivory, 2007). The early involvement supports the utilization of actors skills and competences already at the
beginning of the project. This enhances more thorough risk identification and assessment but also reduction of risks related to poor constructability through
design for manufacturing (Wynstra et al., 2001).
Although previous studies have discussed project performance for different project delivery methods
(e.g. Konchar and Sanvido, 1998; Ernzen and Schexnayder, 2000; Miller et al., 2000; Hyun et al., 2008),
and how the use of partnering tools affects project success (e.g. Tang et al., 2006), there is a lack of investigations that focus explicitly on RM for the different
procurement options from the joint perspective of clients, contractors and consultants. The aim of this study,
therefore, is to investigate how procurement options
influence RM in construction projects. The research
results are based on an exploratory study, including
questionnaire and document studies, and subsequently
a series of interviews with project actors involved in 11
Swedish construction projects. The results are expected
to increase the understanding of RM for the different
procurement options and, therefore, assist practitioners
in choosing an appropriate option.
Literature review
Risk and risk management
Project risks are uncertain events or conditions that
may have an impact on project objectives (Project
Management Institute, 2000). A risk has a cause and,
if it is triggered, a consequence. RM is a formal process directed towards the identification of, assessment
of, and response to project risks (Project Management
Institute, 2000). Risk identification is aimed at determining potential risks, i.e. those that may affect the
project. During risk assessment, identified risks are
evaluated and ranked. The goal is to prioritize risks for
management. The risk response process is directed to
identifying a way of dealing with project risks and consists of three main techniques: risk reduction, risk
transfer and risk retention. Risk reduction aims at
1151
Risk management
developed standardized conditions of contract to be
used in construction projects. In Sweden, all contracts
are based on the general conditions of contract that
formalize risk allocation. They assign responsibilities
and liabilities to each contracting party regarding job
performance, organization, timeframes, guarantees,
insurances, errors and payments. General conditions
of contract are developed and issued by the Building
Contracts Committee (BKK), a non-profit association
of authorities and organizations in the construction
sector. There are two types of general conditions of
contracts for the two project delivery methods that
are mostly used in Sweden, i.e. general contracting
(GC) and design-build (DB) contracts. General Conditions of Contract for Building, Civil Engineering
and Installation Work are used in GC projects. The
DB projects are regulated by General Conditions of
Contract for Building, Civil Engineering and Installation Work performed on a package deal basis.
General contracts are characterized by a separate
appointment of a design team and a construction
firm. The client is responsible for the planning, design
and function of a construction and the contractor is
responsible for the assembly. GC is the most widely
used project delivery method in many countries (Ling
et al., 2004; Eriksson and Laan, 2007).
In DB contracts, the contractor is responsible for
both design and construction. Since there is a single
point of responsibility, the popularity of DB contracts
has increased in recent years. Konchar and Sanvido
(1998) investigate 351 US construction projects using
different project delivery methods in order to compare
the performance of GC and DB projects. They demonstrate that DB projects on average show a better
performance than GC in terms of unit cost, construction speed, delivery speed, cost growth and schedule
growth. A study by Ernzen and Schexnayder (2000)
showed that the average profit margin for contractors
is higher in DB projects than that in GC. From a RM
perspective, DB contracts may be more attractive to
the client, as the responsibility for design implies that
more risk is allocated to the contractor. On the other
hand, the DB alternative may be more expensive compared to GC, partly because of the contractors greater
responsibilities and partly because fewer contractors
may be available for this larger and more comprehensive type of work (Lind and Borg, 2010). Furthermore, the quality of the final product may be lower if
the contractors use cheaper solutions in an attempt to
decrease their own costs (Gransberg and Molenaar,
2004). This problem is particularly prevalent in contracts with a fixed price form of payment. In terms of
time, the DB system arguably provides an earlier start
for project execution than is the case for other systems. From the contractors point of view, DB con-
1152
Research method
The empirical investigations involved an exploratory
study and an interview study of 11 construction projects (see Appendix 1). The projects were chosen by
five practitioners who were involved in the research
project as a reference group. As such, they participated
in interactive discussions and shared their perceptions
and opinions about current RM practices and the findings of the study. Each member of the reference group
was asked to choose two recently finished projects
within their own organization. The strength of the
method is that the researcher does not have to spend
time contacting many organizations and trying to find
those who want to participate. Moreover, people share
information more easily when they are aware of the
research project and its aim. On the other hand, the
number of projects is limited and the researcher does
not influence the selection process. In order to obtain
a suitable sample that could provide a broad perspec-
1153
Risk management
Table 1
Client
Contractor
Consultant
Total
18
14
78
50
24
30
18
60
50
28
6
4
67
48
24
54
36
Results
Results of the exploratory studyrisk
management and actors involvement
Interview results
Influence of project delivery method on risk management
The majority of the respondents argued that traditional general contracts do not create an opportunity
for open dialogue and collaboration in RM between
the client and the contractor. In the studied GC projects without a collaboration agreement, the contractors executed the projects strictly according to the
clients construction documents and, therefore, did
not have joint discussions of the technical solutions
and construction risks. Moreover, the contractors did
not participate in the design phase and, accordingly,
had no collaboration with the architect. The respon-
1154
dents described that each actor was focused on its
own part of the project and tried to manage the associated risks. Absence of trust and collaboration in RM
led to a low level of risk communication during the
procurement phase and clients attempting to transfer
more risk to the contractor. From the contractors
point of view, in GC projects the quality of
documents and drawings was often insufficient, with
many inaccuracies. For example, in Project 1, the
poor quality of design documents increased the contractors cost significantly. Because of the insufficient
geotechnical survey in Project 3, the completion of
the road was delayed by several months.
The architects, on the other hand, were positive
about RM in the GC projects. They argued that the
architect had more flexibility and cooperation with
the client in such projects than in DB. In the latter,
the contractor was a filter between the client and the
architect. The contractor was focused on short-term
financial results rather than on the life cycle cost and,
therefore, used cheaper technical solutions, which are
not always optimal. However, general contracts assign
more responsibility to the architect, while in a DB
project the architect shares risks with the contractor.
On the other hand, collaboration with the contractor
is worse in GC projects, because the consultant usually does not participate in the production phase.
From the perspective of dealing with risks, early
involvement of the contractor in DB projects is considered to be the main advantage of this project delivery method. Moreover, contractors RM was more
thorough in the studied DB projects since they are
assigned the responsibility for design. The actors stated that the DB contract might lead to deviations in
the quality of the final product because of the clients
inability to control the technical solutions chosen by
the contractor. To avoid this situation, continual discussion of technical solutions between the actors is
required. Therefore, personal commitment of the clients is argued to be the most important factor in
securing the desired result. When the client is an
active party, DB is claimed to create conditions conducive to better collaboration because the clients and
contractors are forced to have a dialogue. Cooperation between architects and contractors is argued to
result in better technical solutions and help in avoiding many design and technical risks. Many actors are
positive about more thorough RM in DB contracts.
The general conditions of contract are well-developed documents, which assign responsibilities and liabilities to each party. However, the client often
deviates from them by trying to transfer more risk to
the contractor. In all 11 projects amendments to the
general conditions of contract were included; many of
them were applied to the length of guarantee and
1155
Risk management
an opportunity to assess technical solutions together
with the client and the contractor, which results in
better solutions and fewer risks in the production
phase. Factors that characterize partnering projects,
such as open dialogue, trust, and cooperation, help to
achieve effective communication and information
exchange: all risks are placed on the table.
In Project 10, the client and the contractor together
developed a collaboration agreement in order to
improve relationships among the actors. In the agreement, they formulated the main principles of their
work together. The collaborative approach was then
used throughout the project in order to meet tough
deadlines and to jointly manage risks.
Discussion
From a risk management perspective, a number of factors influence the clients choice of procurement
option. Clients who want to minimize their own risks
choose DB contracts with fixed price payment because
there is a single point of responsibility for both design
and construction and because of the possibility for
transferring risks of cost overruns to the contractor. DB
creates opportunities for RM discussions between consultants and contractors, but may hamper the clients
involvement and influence on RM and project performance. Accordingly, this study illustrates the importance of personal commitment on behalf of the client in
order to achieve sufficient RM in DB projects.
Competent clients may favour general contracts
partly because the cost may be lower and partly
because they want to have a higher degree of influence on the project. However, general contracts often
result in a sequential construction process where
many actors are involved in some project phases and
focus on their own part of the work rather than on
the whole project. In particular, a general contract
without any collaboration arrangement gives no space
for discussion about technical solutions between the
clients design team and the contractor. Moreover,
non-participation of the architect in the production
phase brings additional design risks that the contractor must deal with. When a general contract with
fixed price form of payment is used, a strong focus on
financial aspects prevents actors from seeking
collaboration. In the case where neither partnering or
collaboration arrangements nor incentive schemes
exist, the actors concentrate on formal risk allocation
through the contract and shift risks to each other in
an attempt to optimize their own profits. In order to
strengthen contractors contributions to technical
solutions and RM in early project phases in GC, key
contractors can become involved at that early stage.
Conclusions
The aim of this study was to explore how
procurement options influence risk management in
construction projects. This discussion is important
from both theoretical and practical perspectives as it
provides clarity on how to improve RM by adopting
appropriate procurement options in terms of project
delivery method, form of payment and use of collaboration or partnering arrangements. Despite the use of
general conditions of contract that formalize risk allo-
1156
cation between the project actors, conflicts existed in
a majority of the studied projects and led to cost
increase for one or several actors. Thus, a formal risk
allocation through the general conditions of contract
is not sufficient for achieving the desired performance.
Informal aspects affected by the use of collaboration
agreements and incentives are also critical.
Implementation of additional collaboration or partnering agreements and incentive-based payment forms
changes the attitudes of the actors and creates opportunities for their involvement in RM throughout the
construction project. As a collaborative approach is
intended to improve communication and joint problem solving, it enhances a joint approach to thorough
RM. Two projects in this study that used collaborative
activities and joint objectives can serve as examples of
effective project organizations from a RM perspective.
Collaboration between the actors during all project
phases resulted in successful problem solving and cost
savings for both the client and the contractor.
A client is a party that owns the project, and
should therefore be an active part of the risk management process and demand active participation
from the other actors. In current practice, very limited interest and activity are found in the early
phase. This aspect must be addressed by the project
actors as the early phases are commonly recognized
to be very important for systematic RM. Thorough
attention to the project risks must be paid in the
early phases in order to safeguard project objectives.
The architects and design managers should be
involved more in RM because design is a very significant risk source in a construction project. Currently,
RM is not a part of consultants assignment in
traditional contracts. Incentive contracts, where the
consultant is involved in profit sharing, create opportunities for consultants engagement in RM. Moreover, incentives make it crucial for consultants to
participate in RM in the production phase in case
design risks crop up during construction.
The main limitation of this study is that it includes
only three procurement options: general contracts
with fixed price, design-bid with fixed price, and partnering with a cost-reimbursement form of payment.
Future surveys should aim to target a wider range of
procurement options in a larger sample of construction projects.
Acknowledgements
The authors gratefully acknowledge the financial
support of the Swedish Research Council Formas and
the Development Fund of the Swedish Construction
Industry SBUF.
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Reconstruction of
infrastructure facilities in
Stockholm
New construction of a
house for meetings at the
university campus in the
north of Sweden
New construction of
infrastructure in the north
of Sweden
Construction of a residential
building in Stockholm
Public/
regular
purchaser
Private/
regular
purchaser
Private/
regular
purchaser
Public/
regular
purchaser
Public/
regular
purchaser
Public/
regular
purchaser
13
months
200607
17
months
200506
12
months
200405
6 months
2005
2 years
200809
2 years
200709
15
months
200304
Public/
regular
purchaser
Public/
regular
purchaser
Public/
regular
purchaser
Public/
regular
purchaser
Public/
regular
purchaser
10
months
200405
14
months
200506
10
months
200506
3 years
200407
Type of
client
Project
duration
GC
Fairly
bad
Fairly bad
Very good
Very
good
Yes
Collaboration
agreement
Very
good
Very
good
No
Yes Partnering
Fairly good
Fairly
good
Very
good
Very
good
Very
good
Very
good
Very
good
Fairly
good
Fairly
good
Fairly
good
Fairly
good
Very
good
quality
Fairly good
Fairly good
budget
Fairly
good
Very
good
Very
bad
Fairly
good
Very
good
Very
good
time
Fairly
good
No
No
No
No
No
No
No
Partnering
Collaboration
agreement
Cost reimbursable
GC
GC
Fixed price
DB
Fixed price
DB
Fixed price
Fixed price
DB
DB
Fixed price
Fixed price
GC
GC
Fixed price
Fixed price
GC
GC
Form of payment
Project
delivery
method
Project
Note: The characteristics of a projects implementation are based on the assessments of the project participants. Four alternatives were available for assessment of project implementation: very
bad, fairly bad, fairly good, very good.
Reconstruction of a
residential building in
Stockholm
9
Reconstruction of a
residential building, located
in Stockholm
10 Construction of laboratory
facilities consisting of two
buildings located in
Stockholm
11 Reconstruction of
infrastructure facilities in
the north of Sweden
Short description
Appendix 1
1158
Osipova and Eriksson
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