INTEGRATED
SUPPLY CHAIN
Global Supply
ChainNETWORKS
Excellence
Food Security Supply Chain Design
Opportunity for Eradicating Hunger & Malnutrition in India
N. Viswanadham
Indian Institute of Science
Bangalore- 560012
[email protected]
Agenda
Global Supply Chain Excellence
l
l
l
l
What is food security?
Current Efforts by Various Stake Holders: Governments,
NGOs, Hawkers, etc
Food Security Indices by the World Organizations
Our Approach
Our Diagnosis
Food Security Supply Chain Design
The Business Processes
Governance of FSSCN
Supply Chain Network Coordination
The Supply Chain Risks
Conclusion
250708
N.Viswanadham
Global Supply Chain Excellence
What Is Food Security?
The World Food Summit of 1996 defined food
security as existing when all people at all times
have access to sufficient, safe, nutritious food to
maintain a healthy and active life.
l Thus food security implies both physical and
economic access to food that meets their dietary
needs, nutritional requirements and food
preferences.
l Nutritious food providers have three functions:
Making it Available at Affordable prices and
creating Awareness to the consumers
l
Global Supply Chain Excellence
Current Efforts by Various Stake
Holders: Governments, NGOs, etc
Global Supply Chain Excellence
Government Programs for Food & Nutrition Security
l
Major Programs to Augment Availability of Food
National Agricultural Development Program
Accelerated Irrigation Benefit Program
Fertilizer Subsidy
Bank loans, Free Electricity
Major Programs to Improve Economic Access to Food
Public Distribution System
Mahatma Gandhi National Rural Employment Guarantee Scheme
National Food Security Bill
Major Programs & Partnerships to Improve Nutrition Security
Mid Day Meal Scheme
Integrated Child Development Scheme (ICDS)
Annapurna Scheme (Ministry of Rural Development) for senior citizens
The Nutritional Program for Adolescent Girls
Emergency feeding program ( in eight districts in Orissa)
250708
N.Viswanadham
Global Supply Chain Excellence
Performance of the Food Security Schemes has
been far below the Mandates.
l
l
l
l
The food security programs as envisioned are too narrow & equate
food security with grain security
These have become classic examples of corruption, diversion,
adulteration .
Food Adulteration(Milk, Fruits, Fish) with chemicals such as
calcium carbide getting deadlier by the day
The cost of implementation of the PDS program is high (6 rupees
for each rupee of rations delivered and 4 rupees for each litre of
kerosene)
Suggestions for improvement include
Replacing ration cards with food coupons or UID.
Using IT for monitoring and visibility.
Neither of them can stop corruption or improve the performance
250708
N.Viswanadham
Global Supply Chain Excellence
Efforts by Foundations
l
Naandi runs several automated central Midday Meal Kitchens
across the country which prepare and deliver high-nutrition
noon meals (in consultation with National Institute of
Nutrition) to 8 lakh underprivileged children every day
including in tribal areas .
Akshaya Patra reaches out to 13lakh children in more than
8,200 schools in 8 states of India, providing them with
freshly cooked meal packed in stainless steel containers.
250708
N.Viswanadham
Cuisines by the Sidewalks
Global Supply Chain Excellence
http://openthemagazine.com/article/business/cuisines-by-the-sidewalks
Hawkers in several major cities, (Mumbai 250 000, Delhi
200,000 ,Calcutta 150,000 ,Ahmadabad 100,000) serve the
food needs of millions of urban poor. (considered illegal
by municipalities)
Kolkatas 150,000 street food vendors cater to nearly 10
million people with 230 types of food.
Vendors wear aprons, gloves and face masks; cover their heads,
serve food in thermocol or bio-degradable plates, serve bottled
water and prepare food as per a manual published by the AIIHPH.
Initiating a micro-credit scheme, from banks, for purchase kiosks
Global Supply Chain Excellence
Food Security Indices by the World
Organizations
l
Global Hunger Index (GHI) Published by IFPRI
In 2011, India ranks 67 of the 81 countries. The GHI is composed of
three equally weighted indicators - proportion of the population that is
undernourished, proportion of children who are underweight and underfive child mortality
Human Development Index(HDI)
India ranks a low 134 among 187 countries HDI is a comparative
measure of life expectancy, literacy, education and standards of living.
Malnutrition:Integrated Child Development Services
47% children below the age of three years are malnourished
(underweight). Also, 47% of Indian children under five are categorized
as moderately or severely malnourished.
250708
N.Viswanadham
Global Supply Chain Excellence
Our Approach
N.Viswanadham
Global Supply Chain Excellence
Our Diagnosis
Food security need to be properly defined
and the delivery processes need to be well
designed and their executions monitored.
l Need articulated Changes in Consumption Patterns
l
In both urban and rural areas % cereals in food is declining & high value products
such as fruits, vegetables, meat, dairy products, and fish is on the rise
Not treated as a supply chain problem. Recent advances in
technologies and in the food vertical: Logistics, Raise of
Supermarkets, Food Processing & Packaging, Wireless,
Traceability using RFID are ignored.
Coordination and Execution are absent
250708
N.Viswanadham
Global Supply Chain Excellence
Food Security Supply Chain Design
Making Nutritious Food Available at Affordable Rates
N.Viswanadham
Global Supply Chain Excellence
Food Security Solution: To Serve 100M Urban Poor
Vocational Training
Processed Food
Products
Distribution
Center
Households
PDS
Distribution
Center
Mid Day Meals
Meat & Diary
Products
Distribution
Center
Kitchen
Hawkers
Kitchen
IT Backbone on Cloud
C
o
n
s
u
m
e
r
s
Food security Supply Chain Strategy
Global Supply Chain Excellence
Orchestration of the food supply chain in urban areas as
Food Value chains to Hawkers, Schools, Outlets which are
ISO certified
The strategic partners include
Warehouses and distribution centers, Kitchens
Hawkers
Governments & School managements
Vans to carry food packets to schools, hawkers
Waste disposal
IT monitoring and call centers
Micro-finance companies
Vocational Training Institutes
Hawker vehicle manufacturers
Electrical equipment innovators: Solar , gas enabled heaters/
refrigerators, Automated Kitchens
N.Viswanadham
Global Supply Chain Excellence
The Business Processes
l
l
l
l
l
l
l
l
Creating awareness on Food, nutrition and health relations
Preparation of the menu by crowd sourcing
Procure the food material from suppliers (Government or
private parties), the processed food manufactures and meat
and milk vendors and store in the distribution center.
Certification of quality at each stage in the chain
Transfer the materials from the distribution center to the
kitchens on a daily basis or as required or as ordered.
The delivery of the food packets from the kitchens to the
hawkers, schools and other outlets using delivery vans.
Return of unsold food for disposal
Financial supply chain
250708
N.Viswanadham
Global Supply Chain Excellence
Execution using Smart Technologies
l Streamlined
execution of food security chain
for urban poor is through Smart business
network that uses GPS, RFID, UID, Sensor
networks, mobile, call centers etc.
l Brainstorming and discussions with
stakeholders would certainly lead to an
Executable Food security system to replace
the currently corruption ridden inefficient
system
Global Supply Chain Excellence
Food Security Ecosystem
N.Viswanadham
Regula7ons
APMC
act,
Min
Support
Price,
Ra7on
cards
Municipality
&
Ra7on
shops
Quality
Control
&
Hygiene
Ci7zen
Groups,
NGOs
Food
Courts,
Schools
Cloud
:Data
records
and
Audit
Hawker
carts
with
GPS
and
Sensor
N
etworks
Voca7onal
Training
through
NREGS
PDS,
Meat
,
Dairy
Fruits
and
Vegetables
Water,
Energy
&
Power
Resources
Food
Security
Ecosystem
Resources
Communica7on
and
Informa7on
Technology
Farmers
&
Land
Resources
Service
Delivery
Technologies
&
Mechanisms
Logis7cs
and
Transporta7on
Ins7tu7ons
Kitchens
Food
processing
Industry
&
Dairy
Clusters
Human
Resources
Financial
Resources:
Govt.,
Banks,
Micro
Finance
Hawker
Push
Carts
Manufacturing,
Kitchen
Design
Food
Research
Labs
Service
Chains
Distribu7on
Centers
Hawkers
Schools
Food
courts
Consumer
Ecosystem Enabling Processes
Global Supply Chain Excellence
Changing the delivery process to supplying nutritious food
rather than grains
Legalizing current stake holders such as hawkers and other private
food suppliers
Obtaining grains through open markets
Identification using biometric schemes
Crowd sourcing the menu from the customers
Certification of quality at each stage in the chain
Vocational training for all business participants
Micro Finance for small businesses such as hawkers
Designing as cooperative or orchestrated smart business
network of public private partners in place of government
supported welfare scheme managed by bureaucrats .
Monitoring and control by cloud based control room that has
data collection, mining and fraud detection capabilities
250708
N.Viswanadham
Global Supply Chain Excellence
Performance
l Quality
l Sales
l Customer
satisfaction
l Stake holder happiness
250708
N.Viswanadham
Global Supply Chain Excellence
Nutritious Food Manufacture & Delivery
l
l
l
Design of nutritious food for children, pregnant women and
working young population is a well researched topic.
Manufacturing processed food as per these norms can be
easily done following the practices in other countries.
The scale of 600 million customers provides incentive for
food manufacturing companies for developing a highly agile
adaptive nutritious food supply chain to produce the products
at affordable prices and make them accessible.
N.Viswanadham
Global Supply Chain Excellence
Supply Chain Costs
Material Costs in
Distribution Centers
Total Cost of
Food Processing
Other stake holder
Margins
Shipping Cost
Kitchen
costs
Hawkers
margins
Total Transport
Costs
Product Cost
including Tax
N.Viswanadham
Total
Cost
Global Supply Chain Excellence
Governance of FSSCN
l
The management challenge in a FSSCN is the coordination of
its activities sourcing, food production, distribution and
variety of services such as vocational training, transport, ICT
Also the following are the daily activities
Selection of Menu for the kitchens and suppliers; what will they
supply how it is used in cooking(e.g., product tastes and quality); the
production and delivery schedules (how much to produce and when)
of the kitchens , capacity and upgradation of kitchen equipment, new
recipes.
Special foods for children, mothers and pregnant women and delivery
in their location
Quality assurance across the chain and its maintenance
Mitigation of adulteration, pilfering etc.
250708
N.Viswanadham
Governance
of
Food
Security
System
Industry
CEOs/
Technology
Ocers
Government
Advisory
Board
Restaurant
Chains
City
Governance
Quality
Control
Board
Execu7ve
Director
Stakeholders
Monitoring
&
Execu7on
Call
Center
Business
Development
Data
Manager
Services
Manager
Sourcing
Manager
Food
Prepara7on
PDS
Diary
Manager
Distribu7on
ICT
Meat
Vegetables
and
Fruits
Warehouses
Hawkers
School
Kitchens
Food
Processing
Food
Courts
Transporta
7on
Waste
Manag
ement
Hygiene,
Quality
Voca7onal
Training
Global Supply Chain Excellence
Supply Chain Network Coordination
l
l
l
l
The network consists of half million stake holders in big
cities. Majority of them are hawkers who are small
entrepreneurs.
The asset intensive part of the network are the Kitchens and
the Distribution Centers.
The Distribution centers can be a shared service with the big
retailers but the Kitchens have asset specificity.
The Governance model can be an orchestrator type i.e. the
governance is managed by a third party such as an NGO or
One of the lead players such as the Kitchen owners can
manage the supply chain.
250708
N.Viswanadham
Global Supply Chain Excellence
Areas of Skill Training
Warehouse Distribution and retail staff
Processed Food outlets staff and managers
l Cooks, chefs and managers of Kitchens
l Hawkers
l Call centers IT workers for monitoring
l Transporters
l Trained managers for Execution
l Food Inspection and Hygiene
l
l
Total numbers needing training may add up
to several lakhs in big cities
Global Supply Chain Excellence
The Supply Chain Risks
Political/social pressures for permissions
Creating nutrition awareness among consumers
Compromise on quality and hygiene
Misunderstanding by the hawkers
Resistance by other organized restaurant and
Kirana shop owners
IT/ technology adoption barriers
Waste disposal & Recycling
Talent needed to convince all the stakeholders
including government
250708
N.Viswanadham
Global Supply Chain Excellence
Is there for Proof of Concept through a
Pilot Project ?
l
We put together all the best practices from various earlier
implementations and organized them to create a high
impact food security solution that generates millions of jobs.
Our concept is already implemented in parts very
successfully by NGOs Naandi, Akshaya Patra for the mid
day meal program and by more than one Million Hawkers
cater food to millions of people in various cities .
250708
N.Viswanadham
In Summary
Global Supply Chain Excellence
We presented a well Orchestrated food security supply
chain network design for urban poor as a resilient
network of alliances by streamlining and enhancing the
food value chains to Hawkers, Schools, and other Food
outlets, while ensuring certification of the quality of the
food at each stage in the chain and also providing
opportunities for vocational training and micro
financing to all the stake holders.
Supply Chain Coordination and Governance are of
fundamental importance to attain the objectives of the
food security SCN.
250708
N.Viswanadham
Global Supply Chain Excellence
Conclusions
l
l
l
Our suggestion is streamlined execution of food security
chain for urban poor which is a business network made
smart using GPS, RFID, UID, Sensor networks, mobile,
call centers etc.
For Rural poor district-wise distribution centers and
kitchen with MacDonald's type outlets or Food courts
may be a good solution.
Warehouse locations should be based on population
statistics and location specific needs
Brainstorming and discussions with stakeholders would
certainly lead to an Executable Food security system to
replace the currently corruption ridden inefficient system
Ecosystem Aware
Global Supply Chain Management
Finally
l Apply
same thinking in
Health care
Education
Hospitality & Tourism
N.Viswanadham